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	<title>Comments on: Is it bad if everyone else does it too?  What if you&#8217;re one of the best?</title>
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	<link>http://raincityguide.com/2006/01/12/is-it-bad-if-everyone-else-does-it-too-what-if-youre-one-of-the-best/</link>
	<description>Seattle&#039;s Leading Resource for Real Estate Information</description>
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		<title>By: Seattle&#8217;s Rain City Real Estate Guide &#187; Updates - NAR and Zillovania</title>
		<link>http://raincityguide.com/2006/01/12/is-it-bad-if-everyone-else-does-it-too-what-if-youre-one-of-the-best/#comment-1930</link>
		<dc:creator>Seattle&#8217;s Rain City Real Estate Guide &#187; Updates - NAR and Zillovania</dc:creator>
		<pubDate>Fri, 10 Feb 2006 01:20:40 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/?p=292#comment-1930</guid>
		<description>[...] Updates - NAR and Zillovania February 9, 2006  I suggested a while back that the National Association of Realtors start a PR campaign because they were looking so bad.  Well, the $25 million campaign has begun. [...]</description>
		<content:encoded><![CDATA[<p>[...] Updates &#8211; NAR and Zillovania February 9, 2006  I suggested a while back that the National Association of Realtors start a PR campaign because they were looking so bad.  Well, the $25 million campaign has begun. [...]</p>
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		<title>By: Galen</title>
		<link>http://raincityguide.com/2006/01/12/is-it-bad-if-everyone-else-does-it-too-what-if-youre-one-of-the-best/#comment-1393</link>
		<dc:creator>Galen</dc:creator>
		<pubDate>Sun, 15 Jan 2006 23:52:14 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/?p=292#comment-1393</guid>
		<description>I left the title unclear intentionally.  Is the NAR especially good at legislatively strong-arming those who might compete with them?  Are they good at passing market-breaking laws?  Or are they good at keeping margins for agents high (and costs for consumers high too)?

But that is beside the point - my point was that the NAR is responsible for stiffling competition in their industry.  They block low cost agents from showing the full MLS results in many areas and are now blocking banks from remotely competing with them.  It is the NAR, not the courts or the lawmakers, that is blocking consumer choice.

I&#039;m not sure that representing the fiduciary interests of a customer is directly in conflict with low-cost alternatives or with banks offering real estate &quot;solutions&quot; (although I&#039;m not sure those solutions would be that popular in the end). 

I&#039;m glad to hear that you fired the agent who was reluctant to show a lower cost property to her client.  I fear, however, that the incentive of a commission-driven paycheck strongly encourage this behavior, no matter how forcefully the industry encourages agents to look out for the best interests of their clients.</description>
		<content:encoded><![CDATA[<p>I left the title unclear intentionally.  Is the NAR especially good at legislatively strong-arming those who might compete with them?  Are they good at passing market-breaking laws?  Or are they good at keeping margins for agents high (and costs for consumers high too)?</p>
<p>But that is beside the point &#8211; my point was that the NAR is responsible for stiffling competition in their industry.  They block low cost agents from showing the full MLS results in many areas and are now blocking banks from remotely competing with them.  It is the NAR, not the courts or the lawmakers, that is blocking consumer choice.</p>
<p>I&#8217;m not sure that representing the fiduciary interests of a customer is directly in conflict with low-cost alternatives or with banks offering real estate &#8220;solutions&#8221; (although I&#8217;m not sure those solutions would be that popular in the end). </p>
<p>I&#8217;m glad to hear that you fired the agent who was reluctant to show a lower cost property to her client.  I fear, however, that the incentive of a commission-driven paycheck strongly encourage this behavior, no matter how forcefully the industry encourages agents to look out for the best interests of their clients.</p>
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		<title>By: Ardell DellaLoggia</title>
		<link>http://raincityguide.com/2006/01/12/is-it-bad-if-everyone-else-does-it-too-what-if-youre-one-of-the-best/#comment-1385</link>
		<dc:creator>Ardell DellaLoggia</dc:creator>
		<pubDate>Sat, 14 Jan 2006 17:10:41 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/?p=292#comment-1385</guid>
		<description>Galen asks: &quot;Is it bad if everyone else does &#039;it&#039; too?  What if you are one of the best?&quot;

The Department of Justice suit against NAR is a very complex issue, which, I will follow and explain at length in my own blog.  But let me raise a couple of key points for general edification in laymen terms.

There is absolutely nothing wrong with the consumer getting what he wants. There is absolutely nothing wrong with the consumer having many options with regard to the price he or she might pay for Buyer Agent services or Seller Agent services.

While we in the State of Washington, may not have to worry about the issue at hand,  because our NWMLS is not owned by the Board of Realtors as it is in much of the Country, we have other forces to be reckoned with.  There is a misperception that real estate licensees sell houses.  We do not sell houses for a living.  We represent people for a living.  That is required of us by law even moreso in the State of Washington than in many other states.

Under our State Law, a real estate licensee is obligated to represent consumers as the default, without the consumer needing to invoke the question &quot;Will you represent me?&quot;.  When a seller wants to be a &quot;glorified FSBO&quot; and garner ONLY mls exposure, a sign in front of his house and a keybox, the licensee is not necessarily relieved of his legal obligation to represent that consumer in a fiduciary capacity.  

It is certainly OK for a consumer to &quot;trade down&quot; to a minimal service for a minimal price.  But the State will have to &quot;catch up&quot; with this option by changing the Disclosure Laws and required Disclosure of Agency Laws pamphlet given to consumers, to incorporate this option.  States have the role, duty and obligation to protect consumers from being &quot;their own worst enemy&quot;, if you will.  At present we are one of the only states in the Country that offers full, fiduciary service as the default. 

As long as the Courts continue to hold the licensee liable for being the advocate of and full fiduciary agent of the consumer, the options will continue to favor the consumers&#039; protection rather than his money.  Fiduciary is a big word and I have represented consumers in a &quot;fiduciary capacity&quot; for 35 years or so in both the fields of real estate and trust and investment services.  Fiduciary means I always to what is best for you, without regard WHATSOEVER, to what&#039;s in it for me.

One simple example, and then I will go to the office to &quot;represent&quot; a buyer client.  We recently fired a real estate licensee.  She was bemoaning the fact that we told her to show her client a property that was $200,000 less than that buyer&#039;s max affordability.  It was a great bargain and perfect for that buyer client.  The agent complained that &quot;she would make less money&quot; if the buyer bought a lower priced property.  We tried for about three weeks to impress on the agent that her duty was to help the buyer get the best property at the best price, WITHOUT REGARD TO WHAT SHE, THE AGENT, WOULD MAKE ON IT.  We could not get our point across.  We could not persuade her to &quot;come from the right place&quot; in her mind and heart.  We fired her.

That being said, we offer all services at all prices.  Someone can say, I don&#039;t need full fiduciary services, I just want the mls and a lockbox and minimal service.  They can pay any price they want, as long as they understand that they are &quot;trading down&quot;.

So the answer to your question, Galen, is it &quot;bad&quot; for everyone else to do &quot;it&quot; too?  I ask you, what is &quot;it&quot;?

P.S. Go Sonics!</description>
		<content:encoded><![CDATA[<p>Galen asks: &#8220;Is it bad if everyone else does &#8216;it&#8217; too?  What if you are one of the best?&#8221;</p>
<p>The Department of Justice suit against NAR is a very complex issue, which, I will follow and explain at length in my own blog.  But let me raise a couple of key points for general edification in laymen terms.</p>
<p>There is absolutely nothing wrong with the consumer getting what he wants. There is absolutely nothing wrong with the consumer having many options with regard to the price he or she might pay for Buyer Agent services or Seller Agent services.</p>
<p>While we in the State of Washington, may not have to worry about the issue at hand,  because our NWMLS is not owned by the Board of Realtors as it is in much of the Country, we have other forces to be reckoned with.  There is a misperception that real estate licensees sell houses.  We do not sell houses for a living.  We represent people for a living.  That is required of us by law even moreso in the State of Washington than in many other states.</p>
<p>Under our State Law, a real estate licensee is obligated to represent consumers as the default, without the consumer needing to invoke the question &#8220;Will you represent me?&#8221;.  When a seller wants to be a &#8220;glorified FSBO&#8221; and garner ONLY mls exposure, a sign in front of his house and a keybox, the licensee is not necessarily relieved of his legal obligation to represent that consumer in a fiduciary capacity.  </p>
<p>It is certainly OK for a consumer to &#8220;trade down&#8221; to a minimal service for a minimal price.  But the State will have to &#8220;catch up&#8221; with this option by changing the Disclosure Laws and required Disclosure of Agency Laws pamphlet given to consumers, to incorporate this option.  States have the role, duty and obligation to protect consumers from being &#8220;their own worst enemy&#8221;, if you will.  At present we are one of the only states in the Country that offers full, fiduciary service as the default. </p>
<p>As long as the Courts continue to hold the licensee liable for being the advocate of and full fiduciary agent of the consumer, the options will continue to favor the consumers&#8217; protection rather than his money.  Fiduciary is a big word and I have represented consumers in a &#8220;fiduciary capacity&#8221; for 35 years or so in both the fields of real estate and trust and investment services.  Fiduciary means I always to what is best for you, without regard WHATSOEVER, to what&#8217;s in it for me.</p>
<p>One simple example, and then I will go to the office to &#8220;represent&#8221; a buyer client.  We recently fired a real estate licensee.  She was bemoaning the fact that we told her to show her client a property that was $200,000 less than that buyer&#8217;s max affordability.  It was a great bargain and perfect for that buyer client.  The agent complained that &#8220;she would make less money&#8221; if the buyer bought a lower priced property.  We tried for about three weeks to impress on the agent that her duty was to help the buyer get the best property at the best price, WITHOUT REGARD TO WHAT SHE, THE AGENT, WOULD MAKE ON IT.  We could not get our point across.  We could not persuade her to &#8220;come from the right place&#8221; in her mind and heart.  We fired her.</p>
<p>That being said, we offer all services at all prices.  Someone can say, I don&#8217;t need full fiduciary services, I just want the mls and a lockbox and minimal service.  They can pay any price they want, as long as they understand that they are &#8220;trading down&#8221;.</p>
<p>So the answer to your question, Galen, is it &#8220;bad&#8221; for everyone else to do &#8220;it&#8221; too?  I ask you, what is &#8220;it&#8221;?</p>
<p>P.S. Go Sonics!</p>
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