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	<title>Comments on: Empowering the Buyer Consumer &#8211; Redfin</title>
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		<title>By: Phoenix Arizona Real Estate - Dalton&#8217;s Arizona Homes Blog &#187; Blog Archive &#187; Rolling Over? I Think Not &#8230;</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-112280</link>
		<dc:creator>Phoenix Arizona Real Estate - Dalton&#8217;s Arizona Homes Blog &#187; Blog Archive &#187; Rolling Over? I Think Not &#8230;</dc:creator>
		<pubDate>Tue, 20 Mar 2007 21:12:02 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-112280</guid>
		<description>[...] I&#8217;m coming around more and more to Ardell&#8217;s line of thinking. Forget the quest to protect the almighty real estate commission. Let&#8217;s talk about what is right by your client, the client whose fiduciary interests you are supposed to protect. [...]</description>
		<content:encoded><![CDATA[<p>[...] I&#8217;m coming around more and more to Ardell&#8217;s line of thinking. Forget the quest to protect the almighty real estate commission. Let&#8217;s talk about what is right by your client, the client whose fiduciary interests you are supposed to protect. [...]</p>
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		<title>By: Elizabeth Weintraub</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41653</link>
		<dc:creator>Elizabeth Weintraub</dc:creator>
		<pubDate>Fri, 01 Dec 2006 21:10:06 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41653</guid>
		<description>Ardell,

I agree with your assessment that the marketplace will eventually dictate the laws. Now, I don&#039;t know what you are seeing in WA, but in CA, I foresee a time down the road, maybe within the next 10 years, when sellers will hire a listing agent and not offer a commission to a selling agent at all, and that will become the norm in the West. 

When that does happen, and I think it will, I just don&#039;t have a crystal ball to say when, then you will see an increase of brokers using Exclusive Right to Represent buyer&#039;s broker agreements. The forms I used in the 1980s called for the sales price to be reduced by the amount of the selling agent&#039;s commission and that amount was then credited to the buyer for direct payment of the commission.  It was clean. It was simple. It avoided sub-agency, and I received a lot of heat for operating in that manner from C.A.R.

In addition, it removed all the complaining from competing brokerages over the listing commissions. Nowadays, the agency agreement I use says if the listing broker doesn&#039;t offer enough compensation to meet my minimum commission requirements, the buyer will pay, at my sole discretion, the difference. At first blush, an agent may back away from using such an agreement, exclaiming, &quot;What buyer in her right mind would sign such a thing?&quot; But they will and they do.

BTW, lovely blog.</description>
		<content:encoded><![CDATA[<p>Ardell,</p>
<p>I agree with your assessment that the marketplace will eventually dictate the laws. Now, I don&#8217;t know what you are seeing in WA, but in CA, I foresee a time down the road, maybe within the next 10 years, when sellers will hire a listing agent and not offer a commission to a selling agent at all, and that will become the norm in the West. </p>
<p>When that does happen, and I think it will, I just don&#8217;t have a crystal ball to say when, then you will see an increase of brokers using Exclusive Right to Represent buyer&#8217;s broker agreements. The forms I used in the 1980s called for the sales price to be reduced by the amount of the selling agent&#8217;s commission and that amount was then credited to the buyer for direct payment of the commission.  It was clean. It was simple. It avoided sub-agency, and I received a lot of heat for operating in that manner from C.A.R.</p>
<p>In addition, it removed all the complaining from competing brokerages over the listing commissions. Nowadays, the agency agreement I use says if the listing broker doesn&#8217;t offer enough compensation to meet my minimum commission requirements, the buyer will pay, at my sole discretion, the difference. At first blush, an agent may back away from using such an agreement, exclaiming, &#8220;What buyer in her right mind would sign such a thing?&#8221; But they will and they do.</p>
<p>BTW, lovely blog.</p>
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		<title>By: ARDELL</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41620</link>
		<dc:creator>ARDELL</dc:creator>
		<pubDate>Fri, 01 Dec 2006 17:04:22 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41620</guid>
		<description>Elizabeth,

I remember polling some people in California and they all seemed to &quot;operate&quot; and think, as if they had &quot;Designated Agency&quot;.  In other words, if their agent was not the listing agent, they were OK with that, and felt that their agent was representing them and the other agent was representing the seller.  For the most part, that is how everyone acted in the marketplace also.

There were those who wanted to deal with the listing agent direct and work part of the commission into the transaction.  I don&#039;t think anyone can force &quot;no dual agency&quot; for that reason.  Some buyers want dual agency, many want to call the listing agent.  I don&#039;t think we can make laws that tell the consumer they can&#039;t do that.

Much like Noah, where the laws haven&#039;t caught up with his ethics.  The marketplace acts as it should, and waits for the laws to catch up sometimes.</description>
		<content:encoded><![CDATA[<p>Elizabeth,</p>
<p>I remember polling some people in California and they all seemed to &#8220;operate&#8221; and think, as if they had &#8220;Designated Agency&#8221;.  In other words, if their agent was not the listing agent, they were OK with that, and felt that their agent was representing them and the other agent was representing the seller.  For the most part, that is how everyone acted in the marketplace also.</p>
<p>There were those who wanted to deal with the listing agent direct and work part of the commission into the transaction.  I don&#8217;t think anyone can force &#8220;no dual agency&#8221; for that reason.  Some buyers want dual agency, many want to call the listing agent.  I don&#8217;t think we can make laws that tell the consumer they can&#8217;t do that.</p>
<p>Much like Noah, where the laws haven&#8217;t caught up with his ethics.  The marketplace acts as it should, and waits for the laws to catch up sometimes.</p>
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		<title>By: Elizabeth Weintraub</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41592</link>
		<dc:creator>Elizabeth Weintraub</dc:creator>
		<pubDate>Fri, 01 Dec 2006 15:21:08 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41592</guid>
		<description>I&#039;m just spellbound by these discussions over buyer representation. Almost as baffled as the California Association of Realtors was back in, oh, I&#039;m not sure I recall the exact year -- maybe it was 1982 or &#039;83 -- when I wrote letter in support of operating as a buyer&#039;s broker. Because that&#039;s how I ran my brokerage and conducted business, as a buyer&#039;s broker. In California.

Even today, my buyers sign agency with me, except now I represent them exclusively. Nobody complains. OK, one guy did but I didn&#039;t work with him. :) 

I look forward to the day when sellers sign exclusive listings that do not allow for dual agency. But for now, buyers can still choose in California. The smart buyers know enough to ask for a price reduction or credit if they are unrepresented, but the really smart buyers realize that by hiring a top-notch agent with superior negotiating skills, they are saving money by hiring a broker.

The real question isn&#039;t whether services or prices are discounted, it&#039;s whether sellers and buyers are getting their money&#039;s worth -- are they getting what they are indirectly or directly paying for? Because every single real estate in CA has the ability to operate as an buyer&#039;s broker if that agent so chooses.</description>
		<content:encoded><![CDATA[<p>I&#8217;m just spellbound by these discussions over buyer representation. Almost as baffled as the California Association of Realtors was back in, oh, I&#8217;m not sure I recall the exact year &#8212; maybe it was 1982 or &#8216;83 &#8212; when I wrote letter in support of operating as a buyer&#8217;s broker. Because that&#8217;s how I ran my brokerage and conducted business, as a buyer&#8217;s broker. In California.</p>
<p>Even today, my buyers sign agency with me, except now I represent them exclusively. Nobody complains. OK, one guy did but I didn&#8217;t work with him. <img src='http://raincityguide.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  </p>
<p>I look forward to the day when sellers sign exclusive listings that do not allow for dual agency. But for now, buyers can still choose in California. The smart buyers know enough to ask for a price reduction or credit if they are unrepresented, but the really smart buyers realize that by hiring a top-notch agent with superior negotiating skills, they are saving money by hiring a broker.</p>
<p>The real question isn&#8217;t whether services or prices are discounted, it&#8217;s whether sellers and buyers are getting their money&#8217;s worth &#8212; are they getting what they are indirectly or directly paying for? Because every single real estate in CA has the ability to operate as an buyer&#8217;s broker if that agent so chooses.</p>
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		<title>By: ARDELL</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41134</link>
		<dc:creator>ARDELL</dc:creator>
		<pubDate>Wed, 29 Nov 2006 18:03:29 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41134</guid>
		<description>Thanks for stopping back Mark.  That wasn&#039;t what I expected at all.  

I have to admit that from a &quot;passing through&quot; perspective, the post title is not &quot;self explanatory&quot;.  But I would think most people understand that Redfin, to the best of my knowledge, is the only company that recognizes the buyer&#039;s role in the real estate transaction.  They are the only company that doesn&#039;t act as if the fee paid to the Buyer Agent, is none of the buyer&#039;s business.  Maybe not the ONLY one, but clearly the one saying it loud enough to start making a difference in the way agents think about this issue.

Those who &quot;like&quot; Redfin, as you state, are the ones who have already gotten &quot;mad as hell&quot; and refused to be ignored regarding their role in the transaction...hence the subject of the article &quot;Empowering the Buyer Consumer - Redfin&quot;.  I acknowledge that they do &quot;empower the buyer consumer&quot;.  Where&#039;s the &quot;cheap shot&quot;?

I thought maybe &quot;the cheap shot&quot; was in the For Sale By Owner post, which had nothing to do with buyers. I felt badly, but in being honest, said nothing that Redfin themselves have not said.  They are less tried and tested on the listing side than the buyer side, just fact at this point in time.

On the one hand, we (agents generally) are criticized for being &quot;cheeleaders&quot; if we only say superlative things about the market.  On the other hand, are you asking us to BE cheerleaders, at all times, regarding Redfin or Zillow?  Not fair.  Everything has its pros and cons.

But since you are just trolling by...no sense in going any further on this one.</description>
		<content:encoded><![CDATA[<p>Thanks for stopping back Mark.  That wasn&#8217;t what I expected at all.  </p>
<p>I have to admit that from a &#8220;passing through&#8221; perspective, the post title is not &#8220;self explanatory&#8221;.  But I would think most people understand that Redfin, to the best of my knowledge, is the only company that recognizes the buyer&#8217;s role in the real estate transaction.  They are the only company that doesn&#8217;t act as if the fee paid to the Buyer Agent, is none of the buyer&#8217;s business.  Maybe not the ONLY one, but clearly the one saying it loud enough to start making a difference in the way agents think about this issue.</p>
<p>Those who &#8220;like&#8221; Redfin, as you state, are the ones who have already gotten &#8220;mad as hell&#8221; and refused to be ignored regarding their role in the transaction&#8230;hence the subject of the article &#8220;Empowering the Buyer Consumer &#8211; Redfin&#8221;.  I acknowledge that they do &#8220;empower the buyer consumer&#8221;.  Where&#8217;s the &#8220;cheap shot&#8221;?</p>
<p>I thought maybe &#8220;the cheap shot&#8221; was in the For Sale By Owner post, which had nothing to do with buyers. I felt badly, but in being honest, said nothing that Redfin themselves have not said.  They are less tried and tested on the listing side than the buyer side, just fact at this point in time.</p>
<p>On the one hand, we (agents generally) are criticized for being &#8220;cheeleaders&#8221; if we only say superlative things about the market.  On the other hand, are you asking us to BE cheerleaders, at all times, regarding Redfin or Zillow?  Not fair.  Everything has its pros and cons.</p>
<p>But since you are just trolling by&#8230;no sense in going any further on this one.</p>
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		<title>By: Mark</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41129</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Wed, 29 Nov 2006 17:22:25 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-41129</guid>
		<description>Cheap shot illustrations for the painfully-obvious-challenged &gt;&gt;  Start by looking at this post&#039;s title...and your so thoughtful sharing of &quot;why you like Redfin&quot; previoiusly, etc. etc....  Perhaps you made this issue PPP..personal from the beginning.
Maybe readers aren&#039;t as interested in what YOU think - but it&#039;s your blog so blab/blog on - I&#039;m turning the channel -sorry for the distraction.</description>
		<content:encoded><![CDATA[<p>Cheap shot illustrations for the painfully-obvious-challenged &gt;&gt;  Start by looking at this post&#8217;s title&#8230;and your so thoughtful sharing of &#8220;why you like Redfin&#8221; previoiusly, etc. etc&#8230;.  Perhaps you made this issue PPP..personal from the beginning.<br />
Maybe readers aren&#8217;t as interested in what YOU think &#8211; but it&#8217;s your blog so blab/blog on &#8211; I&#8217;m turning the channel -sorry for the distraction.</p>
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		<title>By: ARDELL</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40963</link>
		<dc:creator>ARDELL</dc:creator>
		<pubDate>Tue, 28 Nov 2006 20:12:09 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40963</guid>
		<description>Not sure what you are referring to, Mark.   I&#039;m going to let this comment stand, though the last line is obviously a personal attack.  I&#039;ll give you a chance to respond intelligently and on point.  Where&#039;s &quot;the cheap shot&quot;?  If not, I&#039;ll delete both this comment and yours if you are just &quot;trolling by&quot;...your choice.  Keep the personal attacks out of it, and I&#039;d be glad to respond to your &quot;concerns&quot;.</description>
		<content:encoded><![CDATA[<p>Not sure what you are referring to, Mark.   I&#8217;m going to let this comment stand, though the last line is obviously a personal attack.  I&#8217;ll give you a chance to respond intelligently and on point.  Where&#8217;s &#8220;the cheap shot&#8221;?  If not, I&#8217;ll delete both this comment and yours if you are just &#8220;trolling by&#8221;&#8230;your choice.  Keep the personal attacks out of it, and I&#8217;d be glad to respond to your &#8220;concerns&#8221;.</p>
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		<title>By: Mark</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40960</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Tue, 28 Nov 2006 19:30:54 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40960</guid>
		<description>It WOULD be great if you could indeed wipe off &quot;..that stupid smile on your face&quot; (your words).  You take cheap shots at Redfin yet appear to champion the very cause that Redfin offers to buyers - choice and empowering the consumer.  Seems like a lot of consumers like Redfin for those reasons- I can understand why self-serving, self-important real estate agents/windbags don&#039;t.</description>
		<content:encoded><![CDATA[<p>It WOULD be great if you could indeed wipe off &#8220;..that stupid smile on your face&#8221; (your words).  You take cheap shots at Redfin yet appear to champion the very cause that Redfin offers to buyers &#8211; choice and empowering the consumer.  Seems like a lot of consumers like Redfin for those reasons- I can understand why self-serving, self-important real estate agents/windbags don&#8217;t.</p>
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		<title>By: UrbanDigs</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40912</link>
		<dc:creator>UrbanDigs</dc:creator>
		<pubDate>Tue, 28 Nov 2006 14:37:17 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40912</guid>
		<description>Christine,

OK, right, they are my customers. But in my mind I treat them as a client, and the services I provide for them are as if they are my client.

Thats all that matters in my mind, the real deal, the actions that are provided. If the DOS says I work for the seller, fine, than I am doing a very poor job for the seller as my true intentions are to represent my buyer customers.

Is this better? Forget semantics, you know the point I am trying to make here.</description>
		<content:encoded><![CDATA[<p>Christine,</p>
<p>OK, right, they are my customers. But in my mind I treat them as a client, and the services I provide for them are as if they are my client.</p>
<p>Thats all that matters in my mind, the real deal, the actions that are provided. If the DOS says I work for the seller, fine, than I am doing a very poor job for the seller as my true intentions are to represent my buyer customers.</p>
<p>Is this better? Forget semantics, you know the point I am trying to make here.</p>
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		<title>By: ARDELL</title>
		<link>http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40778</link>
		<dc:creator>ARDELL</dc:creator>
		<pubDate>Mon, 27 Nov 2006 20:59:05 +0000</pubDate>
		<guid isPermaLink="false">http://raincityguide.com/2006/11/24/empowering-the-buyer-consumer-redfin/#comment-40778</guid>
		<description>Well Noah??  Do you blame me for being THAT MAD at a Major City in this Country where an agent can say that she hasn&#039;t even SEEN an offer from a Buyer&#039;s Agent by 2006!?!?

I stand by my post, and someone needs to get as mad as Howard out there and fix this.

It&#039;s not that I never hear or see this.  I know a guy in some podunk town in PA, away from a &quot;big city&quot; who only handles historic homes, who operates this way. I can see his point, as he knows the quirks of really old houses and doesn&#039;t promote other agents selling them who don&#039;t know as much about these really old houses.

But really...NYC?  You definitely oughta be better than that, and &quot;There Oughta Be a Law&quot;, by this time. Where&#039;s Richard Dreyfuss when you need him!  Maybe Seinfeld!  Someone needs to get mad about this.  Someone who can make a difference.  This is soooo antiquated.  Isn&#039;t anyone proposing Designated Agency?  A law &quot;in the works&quot; at least?</description>
		<content:encoded><![CDATA[<p>Well Noah??  Do you blame me for being THAT MAD at a Major City in this Country where an agent can say that she hasn&#8217;t even SEEN an offer from a Buyer&#8217;s Agent by 2006!?!?</p>
<p>I stand by my post, and someone needs to get as mad as Howard out there and fix this.</p>
<p>It&#8217;s not that I never hear or see this.  I know a guy in some podunk town in PA, away from a &#8220;big city&#8221; who only handles historic homes, who operates this way. I can see his point, as he knows the quirks of really old houses and doesn&#8217;t promote other agents selling them who don&#8217;t know as much about these really old houses.</p>
<p>But really&#8230;NYC?  You definitely oughta be better than that, and &#8220;There Oughta Be a Law&#8221;, by this time. Where&#8217;s Richard Dreyfuss when you need him!  Maybe Seinfeld!  Someone needs to get mad about this.  Someone who can make a difference.  This is soooo antiquated.  Isn&#8217;t anyone proposing Designated Agency?  A law &#8220;in the works&#8221; at least?</p>
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