Working largely in an industry within real estate that provides a service behind the scenes presents problems in conveying value to the people who recommend our services: Realtors and Loan Officers.
It has always been an awkward situation. Realtors and Loan officers are customers, not clients. There is a difference, not in importance each plays in a transaction (very important), but in how the relationship is treated by each party to the other.
You have essentially two camps:
1) Agents and loan officers who believe that they control your business by intimidation or by the threat of moving their business to a competitor or both. They sometimes feel like title and escrow companies “owe