About ARDELL

ARDELL is a Managing Broker with Better Properties METRO King County. ARDELL was named one of the Most Influential Real Estate Bloggers in the U.S. by Inman News and has 34+ years experience in Real Estate up and down both Coasts, representing both buyers and sellers of homes in Seattle and on The Eastside. email: ardelld@gmail.com cell: 206-910-1000

"Anatomy of a Real Estate Transaction"

Basically, a 30 day transaction (which is the norm in the Seattle area) should break down into three phases.

Phase 1 is the buyer’s “Due Diligence” portion and should last about 10 to 14 days. By halfway through the transaction everyone should know that the property is SOLD and there should be no “ifs” left. Preferably this happens within the first 10 days.

Phase 3 would be the last 10 days or “closing” phase, which on the West Coast is a process, as opposed to an “event”. Loans should be approved, Loan Docs on their way, signing appointments scheduled.

Phase 2 is in between the two and involves the agents and escrow and Title Company and lender. Once they get the go ahead that the buyer is finished with their due diligence, the home appraised OK, the lender has everything he needs from the buyer and the loan is approved, the process starts moving toward Phase 3 and the closing.

The entire description of the transaction appears on my blog. It is too lengthy to bring over here and is color coded, so a buyer can read the green parts and know pretty much what the buyer needs to do, vs. what everyone else might be doing.

Most of what the seller does in the real estate transaction, is done by the time the property is “under contract”. I will do the “Getting a house ready for market” and the “Anatomy of an Offer to Purchase” when I’m finished with the steps in the transaction, post.

I would appreciate it if anyone who can spare the time will look over at the post on my blog and see if it is “user friendly”. Make comments there to help me edit it. I think it will be a usefuly tool for buyers to have before they make an offer, as well as during escrow. It might also be useful for new agents to get a better “feel” for what happens after the offer is accepted.

I appreciate your taking the time.

Thank you.

Watching the Dow

It has been a very long time since I was in the Trust and Investment business. I don’t read the Wall Street Journal every morning anymore. But I do watch the Dow.

Every time it reaches close to the next level, as it is now, I get excited. It’s like watching a runner getting close to the finish line. Today we are at 10,953.95! It’s been over 11,000 before. But I keep thinking, it can’t get to 12,000 if it doesn’t get over the 11,000 mark and stay there.

I remember being at my desk back on “Black Monday” October 19, 1987. I was one of the few Investment Officers at the time who wasn’t an MBA. In fact, I think I was pretty much the only one in history to be an Investment Officer without a college degree of any kind. While I had attended the Wharton School of Business at night, I didn’t take the electives that would give me a degree. I was often the only woman in the room as well. But it didn’t seem to matter that day as all of the MBAs around me were sweating and stammering as all of the phones were ringing off the hook and people were screaming and yelling with the DOW plunging 22.6% in one day.

Finally one of the guys came to me and asked why I was so happy and why my phone was ringing, but I appeared to be having pleasant conversations while they were all ready to slash their wrists.

For some unknown reason, the week before Black Monday, I was selling off everyone’s stock. I had decided it was time to re-balance and take profits and bring everyone back to their original stock position. People who had originally invested 40% of their portfolio in stock were up to 80% stock due to the market increase. I just got it into my little head (I was pregnant with my third child) to sell them all back to 40%. That put all of my accounts into large cash positions, which I used to buy back into the market at the lowest point it has ever been to this date. I think it dropped from 2,500 to 1,750 or so that day.

On days like today, watching the DOW inch past the 10,950 mark, I am reminded that just having good gut instincts about things, has served me well for many years. Not much unlike real estate. Sometimes you just know.

Good night.

Getting Ready for a Home Inspection

Having attended many, many home inspections, I would like to offer a few tips regarding getting ready for an inspection (sellers) and what to bring to an inspection (buyers).

There are a few things that a seller should do to get ready for an inspection. One is to change your furnace filter. I like the big bright blue ones for the inspection. When the inspector pulls out a filthy, dirty sometimes crumpled up filter in front of the agent and buyer, there is always a 15 second staring at the filthy thing that transpires. Just take my word for it. It’s not a pleasant 15 seconds. Check your filter before the inspector arrives.

For those not buying or selling property, go check your filter. They cost very little. Keep a new one in there monthly or every other month during heating season and year round if you have forced air and air conditioning.

Also for sellers, the inspector will be spending some time with the buyer at the furnace, hot water tank and electrical panel. Make sure these are not covered with an inch of dust and dirt and are not blocked by boxes and storage items. Most times the inspector has to move things to get to these, which can put him in a bad mood. Trust me, you don’t want a crabby home inspector. At a recent inspection we had to move a whole storage cabinet to find the whole house GFI in the garage. So yes, wash that hot water tank and change that filter and make sure three people can comfortable get to and stand in front of these areas.

Buyers should bring some graph paper for drawing out the floorplan, a measuring tape for measuring the refrigerator opening if you are going to buy a new refrigerator, a clip board and pad for making notes, and of course your check book to pay the inspector. The Home Inspection is one of the few things you pay at time of service in a real estate transaction and is generally not transferred to the closing sheet. Sometimes you can be reimbursed for the inspection, so be sure to tell your agent or escrow closing person to show the cost as a POC on the HUD 1 if you have seller paid costs built into the sale price.

There are very few things you can do to get ready for a home inspection. Putting in a clean furnace filter is #1 for a seller.

DOJ-"opt-out" and a war with a "discounter"

A new Broker opens an office and has no listings yet. He goes to area brokers and asks if he can advertise their listings in his “window” to help get him started. Mostly they say yes. They are not trying to force out the competition and they are more than willing to help him.

Now they walk past his office and they see their listings in his window. No problem. Until they see this big sign on top of the houses for sale, which are their listings. “Our Mission: To reinvent the existing residential real estate business — an ANTIQUATED, INEFFICIENT, and COSTLY system of selling homes!!”

That is an actual statement from a website. It used to be pages and pages of “Help us fight the GREEDY brokers! Join our CAUSE!

Well, do you think the local brokers wanted their listings in that “window”? Would you? So the “window” is the internet, same difference isn’t it? That guy was using their listings to show homes on his site because he didn’t have any listings yet, and badmouthing them at the same time. Does that seem right to you?

The brokers didn’t opt out against this company because he was a discounter. They opted out against this guy because he was advertising their listings (VOW site showing other broker’s listings) while at the same time badmouthing them and calling them greedy SOBs! That’s the kind of “mud” that causes the “opt out” provision to be invoked against a “discounter”.

The local brokers said get my #%$## listings off that guy’s site now!

What do you think? Do you think the brokers should be forced to let this guy put their listings on his site, while he badmouths them on the site at the same time? I don’t think so. But I’d like to know what you think.

This is what the DOJ suit is about. The DOJ is trying to remove that right of brokers to say, OK, you can use my listings. But don’t sling mud at me from behind the picture of my listing! If you do that, I’m taking my picture out of your “window”.

Of course we could break his kneecaps, but opting out seems like a better answer 🙂 The brokers “opted out”. The new company didn’t have any homes to show on his site. He cleaned up the site a lot, though the Mission is still as it appears above without the CAPS, and a compromise was reached. Opting out is a negotiation tool to prevent companies from getting started on other broker’s listings while slinging arrows at them. There is another group involved. Same theory. EBAs. But they are “Johnny come lately’s to the suit”, so let’s stop at this example.

Tell me how you feel about all this.

DOJ suing NAR and the "opt out" clause

Galen: “As I understand it, the Justice Department is not challenging this sort of (NWMLS) setup.”

The reason NWMLS is not affected by the DOJ suit is because the DOJ is suing NAR. Most mls systems are owned by NAR and State Boards of Realtors. Ours is one of the few in the country that is not owned by the Board of Realtors. Our mls system is owned by the member brokers. So if the DOJ wins the suit against NAR, it would only affect mls systems owned by NAR and State Boards of Realtors.

Galen “I’ve heard that other MLS systems are a little different, where members can withold listings from selected brokers’ websites, which does little to keep nasty, mud tracking agents out …”

The “opt out” clause is a NAR policy. It could be the policy of broker owned mls systems in the country too. But the suit is against NAR, so even if broker owned mls systems had that rule the same as NAR, the suit would not appy unless the DOJ sued each mls separately. So when you hear that the suit does not involve NWMLS, that doesn’t necesarily mean they don’t have an “opt out” clause (I don’t know one way or the other). It means the suit does not involve them even if they do have the same clause, because they are not named in the suit and do not come under the NAR umbrella of the suit.

The two groups who are joining forces with the DOJ as potential targets of the “opt out” provision are the “discounters” and the EBAs. The reason these two groups fear being targeted has to do with the mud they track through, but not the kind of mud you are thinkiing of. It’s more like “mud-slinging” as opposed to dirty mud from rain soaked Seattle.

I will give an example in another post that should “shed some light” on this whole DOJ thing. I happen to have witnessed it first hand, and while I will not name names, I will explain how and why some brokers “opted out” on the “discount” broker.

I think it was a reasonable move and it worked. The discounter was not put out of business, nor was it the intention of the other brokers to put them out of business. It was to force them to clean up their act and stop mud slinging and it worked.

Read my next post and see if you feel differently about the “opt out” provision after seeing how it is used in real life examples.

Agents "Hoarding" mls info

Robbie: ” I can’t help but wonder if the MLS placed the same kinds of restrictions on printed property listings 30 years ago that they are trying to place on digital property listing today.”

Yes, they did. MLS books had a huge WARNING on them “For mls members only”.

Robbie: ” Surely those all free real estate magazines at the grocery store are harming agents & brokers, by giving away valuable information for free?”

Only the listing broker can advertise a property in a magazine and/or give permission to someone else to advertise it. Ad copy for magazines is written separately from remarks and agent comments posted in the mls. The rules regarding the remarks section have changed due to the internet and Realtor.com being able to show these remarks ONLY on the internet. Agent remarks are still forbidden territory for public consumption, as they often include security alarm codes to enter buildings and homes.

Some sellers will not allow a sign on their property, nor will they allow the property to be shown on the internet, as they have valuables which can be seen in the photos. They are in the mls for agent use only. The seller may have opted not to post the interior photos of their home on the internet for thieves to see. So if you draw the info from the mls, the AGENT ONLY source of info, vs. an advertising source like Harmon Homes, you could be breaching the directives of the seller with regard to their home’s exposure to the public.

The mls download agreement for members only is restrictive, and does not permit the “free” flow of all mls data, which includes the alarm codes and other private information regarding owner’s homes. Often it tells agents when the owner will be at work, when he will be on vacation and when he will be sleeping (night shift workers). Agents need this info to know when they can and cannot show the property for appointment purposes. This is info robbers could use to know when the owner will not be home. It is not available for public consumption and is “agent only” info.

So when a bottom feeding, non LIBB member joins the mls for the sole purpose of getting into the mls data system for public display, they need to understand what the mls IS, and what it is not.

History of the mls – Part 3

The mls was created to protect the seller, not to provide a means of sharing listing information between brokers. As you have seen in The History of Real Estate – Part 2, the brokers already had a loose system of sharing info and cooperating among one another. Some companies were excluded, similar to the “opt out” provision being challenged by the DOJ today. If a local broker was not supervising his agents and the agents were leaving doors unlocked, tracking mud into people’s homes, misrepresenting the house by “puffing” or outright falsehoods, that company was removed from membership. That is why the mls reserves the right to “opt out” by not cooperating with a company doing “bad” things and refusing to be associated with a company that does “bad” things. “Guilt by association” should not be forced on anyone and brokers should have the right to “opt out” and not allow their listings on that “bad” members website. But that’s a whole nuther thread.

The mls, as a system of rules, was created to protect the seller. The mls is a system of RULES, not an inventory of homes. The rules protect sellers because we, strangers, come into their homes with other strangers (buyers). We agree to abide by many, many rules when given the privilege to enter their homes while they are off at work.

The rules also protect the seller from multiple claims to be paid. The seller was happy to have every agent in town bringing buyers, but worried that he might have to pay two agents who both brought “ready, willing and able” buyers to his house. And so the mls was created to prevent the seller from multiple claims to be paid the buyer agent fee. Now of course buyers’ didn’t have agents, this was then (and by some still) called “the co-op” fee. The fee paid by one broker to another. The fee the listing broker pays to the “cooperating office” who brings the buyer.

The mls books were not “the mls”, just as “the mls” is not a system of data. Books were just “inventory” and mostly stale inventory. They were picture books for buyers to look at the same as viewing property on the mls is today. Agents still came in and wrote listings on the chalkboards, as the books weren’t printed quickly enough nor often enough to be the information sharing tool. Agents writing down where new signs were posted and coming in and putting that on the board, was still the key to knowing what was for sale on a day to day basis. Before you assume this is “ancient history”, know that in many markets where multi million dollar homes sell within hours of people knowing about it (often before it hits the mls), this system is still used today. Three years ago in some markets, relying on the mls computer system to find property was useless, as the property had 5 offers by the time it was entered and available to be seen. This is true to some extent today.

The mls system is to provide rules because we are entering peoples homes with strangers in tow. The mls is a system to provide rules because we have keys to lots of people’s homes and need lots of rules in that regard.

Establishing an mls for members only, was a means to control the conduct of agents in peoples homes, as well as a means to determine which agent the listing broker would pay. That took the seller out of the loop and made the listing company responsible for knowing whom to pay. This is called “The Doctrine of Procuring Cause”. When one agent brings an offer, but another agent claims that he was the one working with the buyer all along, the seller does not have to worry. The seller does not have to try to figure out who actually “sold” his house.

The listing broker decides whom to pay “the co-op/Buyer Agent” fee. If an agent disagrees with the listing broker he submits a claim to the mls and the mls has a panel who reviews “the chain of events that led to the eventual sale” and determines who is to be paid. If they determine that it is a different individual than the one who wrote the offer, they take the money from whomever received it and pay it to the broker “deemed to be the procuring cause” of the transaction.

That is why when a buyer looks at property on the internet and then goes to see that property with an agent, they have initiated a “chain of events”. If that buyer then goes directly to the listing agent saying “I don’t have an agent so I want the buyer agent fee taken off the price”, the listing company may still have to pay the agent the buyer used to see property.

Nothing has really changed, Robbie, except that there are people who are becoming members of the mls, without any intention of knowing or abiding by the rules of entering people’s homes, because they think it is a data source. Unfortunately, those non LIBB members have the same access to people’s homes as we do. Maybe they think they can bring all of their friends through a 3 million dollar vacant house, because now they can get the key.

Having non-LIBB members (Legitimate Internet Based Businesses) gaining licenses and mls membership, who have no intention of representing either buyers nor sellers, but having the same access to keys to homes, is nothing to take lightly.

The mls is not a data system, not even close. It is the means by which we enter people’s homes and the rules that control our conduct when in their homes. Common fine for “rule breaking” is $5,000. That includes the rule “not to advertise another broker’s listing without their express permission”, as the seller may not want everyone peeking in his living room on the internet. And only the listing broker knows what restrictions each seller has placed on that information.

What was your question again? Hope I answered it somewhere in these three posts 🙂

Randy & DR Miller

I just wanted to take this opportunity to tell you how absolutely amazing DR Miller is! (Sorry Randy and any other lender types in here.) I have been around the block quite a few times, in five states, so know from where I speak here. This guy is Aces!!

Not only knows his stuff, but presents it, by email, in clear complete fashion, from all angles, and in a jiffy.

Kudos!

As an aside, for those of you doing 80/15 financing, don’t forget to peek at the old FHA option. It’s starting to look pretty good by comparison for some people.