Author Archives: Reba Haas

When it's good to know a "wiseguy"

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If you’ve ever watched a show like the Sopranos you know that there is a term out there called wiseguy that has a potentially dangerous undertone.  Well, yesterday, for one of my new listings I was thrilled to know a wiseguy, or rather a Wise Locksmith, Chris Weissman.

While driving from Renton to Bellevue’s Bridle Trails neighborhood, to show this listing, I get a phone call from another agent who has shown up to view it with a client.  He’s having trouble with the door and wants to know if I am aware of any problems or special way of handling the lock to make it turn.  “No, I haven’t had any problem with the lock before and neither have the other agents that have viewed the house already”, I tell him.

Come to find out, after calling one of the sellers, there is a way from the inside of the house to turn a little switch that would lock the home from the interior and it would make it so the master lock wouldn’t work.  Not good.  *Note to sellers – always let your agent know about quirky things like this so we can stop it from happening in the first place.*  Not only was I losing this viewing but the pending showing I was about to do would possibly be lost too.  On top of it, I lost one other possible buyer showing when yet another agent came by while we were working on getting the problem fixed.  My inner MacGyver kicked in.  I wasn’t about to do some fancy trick with a paper clip but I could quickly sort out a possible way to solve the problem.

And here is where my wiseguy comes in.  Chris is actually a former client of mine.  He and his girlfriend, Maridee, sold a condo and purchased a home through me about 18 months ago. I learned at that time that he was a locksmith and I’ve referred him to several clients since that time, with very good results I will say.  So, Chris gets a call from my partner, Michael, to see if he can help and he’s on top of it immediately coming over from the Seattle area during rush hour and actually making it within about a 20-30 minute time frame. I was thrilled.  One of the great things about working with various people and different types of contractors day in and day out is that when you need something fast – most of these wonderful folks will drop everything to come help you.

His first instinct was to try various methods and tricks he’s learned throughout the years to find special ways of opening locks. Unfortunately that didn’t work.  The second attempt through the garage didn’t work but mostly because it is on an electric opener, so then he had to tear off the existing door handle and replace it with a new lock.  I’ll say that it’s a little disturbing to see how easily some of this stuff can be taken off a property – although Chris did say that since he does this all the time he makes it look easy.  He just hates having to destroy stuff.  He didn’t damage the door though and that’s all good.

It ended up that the buyers that wanted to see the house at my scheduled showing ended up coming back (I rang their cell) and we had a successful viewing.  One of the other agents is planning to come back too but I likely won’t know if that 3rd agent comes back.  Either way, the house is accessible again and all is well that ends well.  Since the clients aren’t looking at offers till next Wednesday we should be set but I’ve got Chris on speed dial now, just in case….

Sound Transit needs your input!

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Last fall I was saddened to learn that the greater Puget Sound region voted down the mass transit package that had been put forward for the Pierce, King and Snohomish County areas. While that put a bump in the highway, so to speak, for the transit people it didn’t stop them from moving forward to see what other options could be considered for our area. Transit is a major issue for our continued quality of life in this region and many groups, government, non-profit, and public based are coming together to try and make it more and more of a priority.

It’s an enormous issue when it comes to real estate and it will impact what cities and neighborhoods will thrive over the coming years. Think of it like the railroad towns of the late 1800’s that once the automobile became the major mode of transportation, those towns dwindled to permanent small town status UNLESS they found another way to be relevant. Today, we need a more diverse mix of convenient transit options more similar to places like Washington DC, Portland, New York, Chicago or like our European counterparts in Paris, London, Madrid, or Milan.

The big question here is whether or not the choices that are implemented are ones that the public wants or feels is appropriate. If you want to see what is going on, check out this website at Sound Transit, and start providing your public comments to the conversation.

For my own part, I am proud to be a member of the local REALTOR(R) association and as part of my volunteer time spent with programs they have such as committee meetings, I am also involved in the current opinion panel work that is bringing together our organization with others that are shaping the area – such as city council members, Sound Transit, park departments, non-profit environmental groups, and more. We’re focused on trying to find common ground that we believe will benefit all in the area and transit is a big part of it. I hope you’ll join the discussion too.

A year later – A DUI case gets its day in court and the victims get their day in the paper

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As an American, I am happy in general that we have the kind of legal system that starts out with the belief that a person is innocent until proven guilty. However, there are some parts of our system that drive me crazy – such as how we deal with drunk drivers. Many of the readers and writers here on RCG know that last year my parents were hit and almost killed by a drunk. A chronic drunk as we found out throughout the course of the year. My parent’s accident was this guy’s 6th DUI and he’s received another one since then – yes, his 7th, while on a suspended license from this case.

As a reminder, here is the aftermath of my parent’s car, so you can imagine the damage inside to them.

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I started writing a lot of articles focused on insurance, durable powers of attorney, and estate planning partly due to the issues we were dealing with as the result of this accident.

Well, April 9th is the sentencing hearing for the guy that hit my folks. As long as they don’t extend it again like last time. So, I’ll be leaving Seattle yet again to attend the hearing and to get a chance along with the rest of my family to voice my opinion on the topic and how it has affected my life. But all of this will be held in a room that no one from the outside will ever see or hear.

My brother, Mark, has been instrumental in doggedly searching for a way to bring the results of the case to the public’s attention. Not because our family is hungry for “our 15 minutes” – far be it. This is an ugly and painful subject and the goal is to bring to light the changes needed in “the system” so to speak. For those of you who have asked about how my parents are faring after the accident – take a look at the article that came out today in the Wichita Eagle. The online version has more content than the printed paper and will show you a video of my parents, letters they’ve written to the judge, and more. I hope some of our RCG readers will take the time to view these items and learn a few lessons and perhaps pass them on to others.

Have you heard about Zilpy? New site for tracking rents in cities across USA…

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A title rep sent me an email today that gave me a head’s up on a new site I’d not seen before called www.Zilpy.com. It looks a heck of a lot like Zillow but with data on rents instead of home values. I’ve been playing around with it a bit and while I can’t figure out exactly yet how they’re getting the data, I’m intrigued. Most likely I’ll make mention of it to some of our investors to get their feedback on it as well and see if they think it’s a worthwhile site.

Check out the function of “heat maps” for rent levels in Washington. More states and cities are covered so it’s not just a Seattle gig. I believe it’s come to life from Silicon Valley.

Zilpy.com

A class act… Screen for Success via Rental Housing Association

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I’ve been a big fan of Tamara Simon and her landlord focused classes for some time. She’s been kind enough over the years to provide slimmed down versions of them for my clients and other public classes I’ve sponsored over the past 5 years. So, today I’m giving her a plug for an upcoming class she is doing for RHA where she has been involved in the education committee for years. She’s a top educator in this field and a darn good business woman and property manager.

Anecdotally, in my own RE business I’ve seen an uptick in interest in rental housing purchases (MFH) as prices have softened in that market area (read dumb money leaving the market! :)) so if you’re one of the people looking to own rental property, and especially if you plan on self-managing, this is a class to attend.

Presented by Rental Housing Association of Puget Sound

Screen for Success
Wednesday, March 12, 2008

Speaker: Tamara Simon, owner of Koss Property Management and a licensed Real Estate Broker since 1983.

Location: RHA Conference Room
529 Warren Ave N
Seattle, WA

Time: 3:00pm – 6:00pm

Cost: $45 for members

Come learn practical useful information on how to screen and select the winners from the losers. This class is more than learning to read a credit report. It helps you from knowing how to effectively advertise and show your rental, to the final step of renting it to your new tenant!

Warning to Thurston County agents – and this goes for FSBO folks too…

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February 25, 2008. The NWMLS has received information (Thurston County area) concerning a male individual who looked at homes with an agent — all of the information he provided about himself and his employment was false. He claims to be a buyer’s consultant with the Federal Government, a PhD in Physics, his wife a professor at the University of Washington and they live in Medina, WA. None of the information he provided, except his name, is correct.

The individual is a currently registered, Level 3 Sex Offender, male, about 54, white, 5’11″, about 220 pounds, gray/red hair, tattoos on each arm and may have a beard.

Other than providing false information during the preview of two homes, the individual did not demonstrate inappropriate behavior. Showing agent did not allow herself to be placed in a perilous situation. Individual has previously been a home inspector and appears to be familiar with the real estate industry.

Please be careful! If this man contacts you, contact your local authority.

This posting from the NWMLS came out a few days ago but I was out of town and didn’t see it till today. You can never be too safe when selling your home or acting as an agent to help someone buy or sell a house, so do be careful if you are contacted by a person matching this description.

Safety can't be stressed enough for agents and sellers of property….

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Safety is always a concern of mine for both me, my team, and my clients. Oddly enough, agents work in a profession where we and our clients are frequently targeted for a variety of opportunistic crimes such as burglary, assault, rape, and murder. Recently, notices went out from our local MLS letting agents know that a strange man was attempting to lure female agents to vacant properties. I’m pasting in the full content of that original notice. There has been an update on the MLS site since then that actually has a photo available of this potentially dangerous person.

“February 6, 2008. NWMLS has recently received reports of potential dangerous situations regarding a man attempting to lure women agents to homes.

A man named Christopher Heath (from Vermont) is trying to get female agents out to vacant properties. Most of the properties he is interested in are vacant and secluded. He has been arranging to meet with several agents in the area (Duvall, Monroe, Kent).

Heath claims to be relocating here to work at the Fire Academy in North Bend. He claims to be a widower, retired firefighter, cash buyer searching for rural setting with room and privacy for the 2 search-and-rescue dogs he has for his job here with the Seattle Fire Department.

He originally was looking for a house priced between $400,000 and $600,000. He later changed the price to a million, saying it was going to be a cash deal and that the money would be wired from Merrill Lynch.

One agent was feeling uncomfortable with the situation and began a background check. The Fire Academy has never heard of him. He had called from a New York phone number so she did a reverse search — it was a doctor’s cell phone # — when she called the number the next day it had been cancelled.

A 2nd agent called the number she had been given in Vermont and spoke to his wife (he claimed to be a widower). She said there are about 10 different female real estate agents leaving him messages and she found many Seattle area agents on his home computer. According to his wife, he was in the middle of taking out a home equity loan on his wife’s (of 4 months) home. His wife just happened to be home and saw the appraiser measuring her home – a 30-acre horse ranch in Vermont.

Another agent arranged to meet with him today (February 6). She told him by voice mail and email that they would be meeting at her office to introduce themselves in person and to go over their tour and initial real estate paper work. She told him it was their company policy to meet new clients at their office, introduce them to their office manager and to make a copy of their driver’s license. She has not heard from him since.

His wife believes he is now in New York heading to Washington.

The situation has been reported to the police.

Please be careful! If this man contacts you, contact your local authority.”

Making this seem even more important to bring to public attention was news that RE/MAX agents received yesterday of a murdered colleague in Canada. The same type of tactic used by this guy noted above was used to lure a 24-year old agent to a vacant home where she was then stabbed to death. Purportedly, she had expressed concerns about going out to this viewing for a variety of reasons based on the calls she received asking for the showing. I wish she’d listened to her gut and not gone but we can’t change what happened now, but I can certainly put out a warning to others in hopes that they’ll escape a similar fate in the future.

When it comes to sellers, I also speak strongly about safety measures. Just because a sign is in your front yard doesn’t mean you need to open the door to just anyone because they ask. Follow all the same security procedures you would if the house wasn’t on the market. If someone comes to the door, ask them to set up an appointment with their agent, or your own agent so that there is a layer of qualifying put in place. If you happen to be home and an agent comes to your door, to make sure they really are an agent make sure they first check in with the keybox. Only agents have the products available to them to open these boxes. The key boxes are geared specifically to capture electronic data so that the people going in and out of your home can be monitored, plus it allows for follow up and feedback, also necessary for the agent selling your home to do their job most effectively. This came up recently when a client had stayed home with a sick child. A bunch of agents came over and went through the house without logging in to the keybox. I told her that in the future she should have every single agent log in before allowing them into her home.

Having an open house potentially puts your belongings at risk so if you have anything of value – whether it’s monetary or personal in nature – put it away. Medicines in your cabinet? Put them where they can’t be picked up by snooping people or those there to see if they can pick up their “fix”. Sometimes it can seem entirely benign to have an open house but what you’re doing is inviting complete strangers in, who haven’t been qualified by anyone specific much less a lender and/or agent, who will come traipsing through your home. Even if people are asked to sign in they will oftentimes put down false information because they want to remain anonymous. I’m not saying “don’t do it” at all, but rather think about safety measures that can keep you, your family, and your belongings safe throughout the sale.

Landlord 101 class offered February 26th by RHA

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An excellent class that is offered through the Rental Housing Association is coming up soon. Tamara Simon of Koss Property Management has a been a long time owner of her own business and well respected colleague in the real estate industry and a professional that we’ve referred many a client to for help with their rental property management needs:

Landlord 101
by: Tamara Simon, owner of Koss Property Management and a licensed Real Estate Broker since 1983
Wednesday, February 27, 2008
Location: RHA Conference Room, 529 Warren Ave N, Seattle, WA
Time 3:00pm – 6:00pm
Program Cost: Members – $45-SPACE IS LIMITED PLEASE REGISTER EARLY
Please RSVP before Wednesday, February 26, 2008

Being a landlord can be a scary experience. Come learn practical, useful information on how to manage your rental property. Knowledge is power, get the tools you need to become a more effective landlord. Simon’s “Ten Commandments of Property Management

Happy Birthday, Dustin!

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I just wanted to take a moment to highlight Dustin’s birthday and to thank him for creating this site. It’s clearly gone beyond his initial expectations and it’s a great tool for many people who are trying to learn more about the local real estate market and industry (including related fields).

Best wishes on a marvelous day to you, Dustin!

A lesson in the dangers of distressed property purchases…

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A friend of mine contacted me the other day about a property investment opportunity that her brother-in-law (BIL) was placing in front of her and her husband. The property in question is located in the city and state where the BIL lives – and it’s far from the Seattle area at roughly halfway across the country. The house reportedly, and confirmed in the report I read, has a major mold issue that has attacked even the underlayment of the floors. (if you want to see some gross mold photos, check out this site) The buyer’s agent and BIL (who agent represents) are attempting to state that the water damage was caused by the former owner having a drug problem and not cleaning up after himself or perhaps because of a water leak in the bathrooms and from a leaking dishwasher. Hmmmmm…..

The house is supposedly being offered off-market at a lowball price of $400k for this tony neighborhood where $550k-800k is the common price points for various sized homes. Even the listing agent is nervous about selling the house with the mold issue but the owner is now deceased and the family can’t afford the home or to fix the home. This tells me that there is likely no insurance money to fix the problem especially if the insurance company deemed it to be failure of the owner to maintain the property. BTW – did most of you know that this is a common disclaimer in most insurance policies? If an insurer can point to an owner’s failure to maintain (ie. ignoring a leak) they can deny coverage. Also, as I’m learning, this particular state has had a rash of insurance companies choosing to deny the option of mold coverage in their policies at all… period because of prior mold problems that required huge insurance payouts.

Now, the price point initially sounds good but my personal concerns surround the mold issue, the fact that it has not been specifically identified in the mold specialist/inspection results, and the amount of work that actually needs to be done to get this house back in to the condition that this neighborhood typically expects. We are getting conflicting reports about the source of the mold and no one has sent my friend photos of the subject property to review. Also, there is the stigma associated with trying to sell a house that has HAD mold – and note I say “HAD” mold because frequently the average consumer can’t get past… well, the past. Agents are required to disclose known material defects, and so are homeowners (at least in WA State), so you’d have to tell a prospective buyer about the issue, even if it was fixed.

The BIL is a contractor and thinks he can replace the floors for about $20k and the only other item he thinks he needs to fix is a broken bathtub. Again, hmmmmmm……. Somehow I don’t think that this will be all that needs to be done.

His (BIL) expectation is that someone else will come in with the money to buy the property and he’ll do the labor and then they’ll split profits. I’m telling my friend/client that there is a lot more that needs to be sorted out and specified in a contract between the parties of the financial investor and the contractor (BIL). Thankfully, she agrees. On top of this issue there are questions of whether or not the house can be purchased with financing (likely not), what type of financing (preferably a renovation loan) is available, can it get insured, will it require oversight (it seems so based on the mold report) and by which entities (city, inspector, insurance, bank? most likely all of the above) and what it will cost to have re-testing done (what if it doesn’t pass?).

After even more phone calls today to the agent I have now learned that the listing agent is actually his secretary who has just gotten her license 2 months ago and that this is her first deal – ever. On top of this news, I also ferret out that the house is in foreclosure so we’re in a short sale position IF the $400k is even accepted. Wait, let’s recount the issues in a quick rundown….

1. mold problems that may or may not have had the water issue fixed.

2. foreclosure with short sale with proposed sale price at 80% of owed amount.

3. estate sale with unknown additional liens, taxes, etc. owed or owing. If the guy was truly a cocaine addict as desribed to us then there could be a lot more outstanding. Also unknown is who is actually selling the house: the widow, the attorney, the lender? Since it’s not yet foreclosed it’s likely the widow or attorney.

4. listing agent that works for the guy trying to be the buyer’s agent (MAJOR conflict of interest and not initially disclosed)

5. 1st time listing agent that has no other sales or negotiating experience working with a guy who has little, if no, experience in short sales.

6. unknown actual costs of repairs

7. no current photos available for review by prospective buyer (yet)

8. unknown lending environment for a distressed and damaged property

9. unknown insurance liability and potential to be an uninsurable property

I know what I think about this deal (a potential disaster) but I’d be curious to hear from others. What are your opinions? Would you go for it, and why? If you wouldn’t touch it, I’d love to hear your comments too.