Redfin — The Anti-Google

[photopress:sasha_with_troll.JPG,thumb,alignright]I’m extremely disappointed in the latest direction that Redfin has taken and I’d like to use this post to explain why I’ve completely stopped doing business with them.

For those of you not familiar, Redfin is a company that has developed a really great aerial technology for viewing MLS data. When they came out, I signed up as a “Redfin Agent” because their technology was superior to anything else available for searching the MLS. In previous blog entries I’ve mentioned how great their technology is.

How did they plan to make money? In the simplest sense, their business plan involved displaying MLS information via an intuitive interface using aerial images. When prospective clients would look for a home, Redfin would direct them to local real estate agents. After the prospective clients purchased a home, the real estate agent would send a portion of the closing commissions (20%) back to Redfin. By repacking the MLS data in a new way and getting real estate agents to promote them, they hoped to take the industry by storm. However, their site must not be nearly as popular as they hoped because their newest business venture turns them into a discount real estate company.

However, I wouldn’t write this blog entry if they were just another discount real estate agency. I don’t have a problem with discount real estate agencies and I think they provide a useful service for a subset of sellers (and besides, they keep us full-service agents on our toes!). The reason I write this article is that Redfin went from being a partner with real estate agents to a competitor. I think they assumed they could use the goodwill that they’ve built up with agents to slip a fast one on us.

The worst part is that Redfin didn’t have to go that route. Early on, I talked with them about licensing their technology to display MLS over my site. When the showed only passing interest, I decided to develop the MLS Search Engine myself… And while my technology is still in the infant stage, I’ve found a way to display MLS data over aerial photos (so don’t believe their front-page marketing that says that are the only ones doing this!).

If you are currently a “redfin agent” (like I was!), please join me in severing your business relationship with Redfin until they decide to join us again as a partner. As Redfin doesn’t offer a way to “delete” your account, I recommend doing the next best thing. To delist yourself from their database, go to: http://www.redfin.com/stingray/do/my-redfin. Log in using your username and password. Click “edit your profile

Cutthroat Competition of Online Brokers Benefits Consumers

Cutthroat CompetitionA recent study showed that on-line brokers had an extremely high costumer satisfaction levels:

With an average reliability of 99.5 percent, the brokerage industry’s Web site service levels far exceed other industries, Keynote found. In addition, pages that take more than one and a half seconds to download–a time considered first-rate by other online industries–fell well below the standards currently being set by online brokerages.

Have you used an on-line broker? (I have!) I’d be interested in hearing about your experience. Was their service as good as this survey suggests?

Thanks to Garrett French for the background info…

Home equity

living room 01The Seattle Times had an interesting article regarding home equity building rapidly in our fast moving real estate market and investors using home equity to make more speculative investments:

According to Economy.com, Americans pulled out roughly $705 billion of equity from their homes last year, up from $266 billion in 1999.

The bulk of that money came from capital gains made by people selling houses, and these profits often are used to purchase another residence.

Many people also use some of the extracted cash to pay off credit-card debt, which is widely viewed as a sensible way to use equity. Another large chunk of the equity withdrawn goes into home improvements. Spending on such projects totaled $138.3 billion last year, up 38 percent from five years before, according to Harvard University’s Joint Center for Housing Studies.

gHomes Update #2

Bright Water SchoolAbout a week ago, Google made an update to google maps (gmaps) which caused errors to my gHomes MLS Search (built on top of gmaps).

I finally found some time to get around to making updates to my coding so that my MLS search would work. In the process, I’ve streamlined the data conversion process, so that it now only takes me a few minutes a day (if that) to update the MLS. While the MLS search is not nearly as smooth as I’d like, I still think it is one of the most interesting ways to search the homes that are currently on the market.

The current version searches all the homes listed in the City of Seattle. I’m in the process of adding additional Cities and neighborhoods. I’d also like to add “sold” information, but that will also take some time. If you are interested in seeing where I’m going, check out:

http://raincityguide.com/ghomes

Title Insurance 101: What is Involved in Issuing a Title Insurance Policy?

Magnifying GlassBelieve it or not, title insurance is one of the most integral parts of the real estate process, yet many people readily admit they have very little understanding of what it is and why it is important.

Within King and Snohomish Counties, title insurance is commonly opened at the time a listing agreement is signed. Once the listing agreement is signed, the listing agent will often contact their preferred title company and ask to open a preliminary title commitment. It is referred to as a preliminary title commitment, because the proposed party to be insured (the buyer) has yet to be identified.

Once the order has been opened, the title company creates a file for the property by doing an initial pull of basic information in connection with the property – legal description, plat map, assessor parcel numbers, tax roll information, etc. This will form the base of the file and provide specific information from which the property can be further inspected.

Once the file has been created, a title search will then ensue. A title search is the process of determining from public record just what these rights are and who owns them. The title search is a means of determining that the person who is selling the property really has the right to sell it; and the buyer purchasing the property is getting all the rights that he or she is paying for.

A title search will typically contain the following steps:

1) Chain of Title: This is simply a history of the ownership for a particular piece of property, telling who bought and sold it, and when.
2) Tax Search: This is a search to determine the present status of general real estate taxes against the property. The tax search will reveal if taxes are current or past due and what amounts are unpaid from previous years.
3) Report on Possession: Title companies may send inspectors to look at the property to verify the location of improvements, look for evidence of easements that are not shown on public record, and for encroachments.
4) Judgment & Name Search: This determines if there are any unsatisfied judgments, IRS liens, state tax warrants, and superior court actions against the seller or previous owners which were in existence while they owned the property. A judgment is a general lien against the property and constitutes security for any money owed to a particular party under the judgment.
5) Commitment: Once all searches have been completed, the title company issues a commitment to insure, stating the conditions under which it will insure the title to the property.

Once a commitment has been issued, the title company simply waits to be made aware of a mutually accepted offer. After an offer has been accepted, the title company will update the commitment with the proposed insured party’s (buyer’s) information. Once the commitment has been updated, the buyer, seller, mortgage lender (if applicable), and escrow can proceed with closing the transaction. To help protect the buyer and the seller in a transaction, a disinterested third party, known as an escrow holder, will often be contracted with to assist in the clearing of any encumbrances on the title and ultimately closing the transaction. Once the transaction is closed and recorded on county records, the title company will officially issue a title insurance policy to the buyer’s of the property.

I will post another message in the near future outlining what title insurance covers for the buyer and a summary of the three different coverages available. Also be on the lookout for a message from me in regards to the role escrow companies fill, the customary closing costs you can expect when buying or selling a home, and the keys to a successful closing.

gHomes Update

Bus Tunnel StitchedI’ve been slowly making some updates to the gHomes site. Today’s improvement was to add a link from the Google minipages to more detailed information.

If you are new to my site, then definitely check out my alpha-version of gHomes … I hope you’ll find it is the best way to search for a new home in Seattle.

(Do you know where the photo from this post was taken? Here’s the satellite image…)

Mortgage Matters

peppersI’ve been really impressed with a daily column (blog?) by Holden Lewis put out by Bankrate that discusses issues related to mortgages.

I find the section he gives on the numbers to be particularly useful in putting a little perspective on how (and why) mortgage rates are changing.

If you in the market for a home loan (refinance? new home?), a few minutes reading his site could quickly bring you up to date on current market conditions.

The miracle mortgage? or not?

Bison GrazingInterest-only mortgages are all the rage right now… Money magazine claims that as many as 70% of new home loans are interest only (in hot markets).
Here’s how money magazine descibed the workings of an interest-only loan:

What people commonly call an interest-only mortgage isn’t one particular type of loan. Rather, interest-only is an option that can be attached to any mortgage.

And in every case, after a certain time (usually five, seven or 10 years) the mortgage becomes fully amortizing, and you must pay both interest and principal. Because you’re repaying the principal in 20 or 25 years, not 30, those principal payments are higher than they would have been.

Other than that, the terms are as varied as those on any other mortgage — anything from a one-month adjustable rate to a 30-year fixed. IOs generally have a slightly higher rate (about a quarter of a percentage point) than the same loan without the interest-only feature (one reason lenders like them). But for most borrowers, that’s a small price to pay for the deep savings that interest-only payments represent.

Jack Guttentag (a professor at Wharton) had a much more skeptical (and I think more interesting) article on interest-only loans that dived a little deeper into the history of these types of loans. He describes how interest-only loans were all the rage in the 1920s…

However, the drop in real estate values during the Depression pushed a large proportion of interest-only loans into foreclosure. Lenders switched entirely to fully amortizing loans, and that has been the standard mortgage loan since.

Mr. Guttentag concludes that interest-only loans are “gimmickry, misdirection, and misperception” and that “if you don’t need an interest-only mortgage to qualify for the house you want to buy, it is not the best choice. ”

Of course, this is only one perspective on interest-only loans, but I find it highly interesting. If you are thinking of using an interest-only loan, I’d be interested to know why…