I’ve been following Inman wiki since its launch. So far it seems to be a combination of user-generated great articles, random blog posts, and blatant sales pleas. For example, searching the word “ethics
Author Archives: Jillayne Schlicke
APR: Just One Part of the Mortgage Machine
One of the reasons why we have the federal Truth in Lending Act (TILA) was to help consumers gather enough information to make an informed decision on the cost of a mortgage loan.
Annual Percentage Rate, or APR is defined as the total cost of credit to the consumer expressed as an annual percentage of the amount of credit granted. APR is intended to make it easier to compare lenders and loan options.
TILA directs lenders to compute their APR using the actuarial method OR the US method. “Either method is fine,” says mortgage industry consultant Gordon Schlicke, “and both are very long, complex math equations if done by hand.” Today, we all use computer software pre-programmed to compute APR. The actuarial method and the U.S. method will result in different APRs. This is fine because TILA allows for variances in APRs: .125 (1/8)% on fixed rate products and .25 (1/4)% on adjustable rate products.
The APR is computed on the amount financed, which is the loan amount LESS prepaid finance charges.
HUD provides suggestions for how to define prepaids. However, our federal government also understands that different areas of the country have different local customs and lending practices so HUD allows each lender to choose how they define prepaids, but ONLY if the lender receives legal counsel to that effect. So, for example, Lender X wants to define prepaids in their own way. They receive legal counsel in the form of a letter on file as to how they are defining prepaids based on local custom.
So we started with a great federal law intended to help consumers become better informed as to how much a loan will cost the consumer. What we end up with is a wide variety of ways to compute APR, all of which are allowable.
Shopping for loans only using APR is a mistake. Shopping for a mortgage loan and only focusing on one piece of a mortgage loan is a mistake. Consumers who only focus on the note rate or monthly payment and who ignore the other many moving parts of a mortgage are very easy consumers to take advantage of. Until higher standards are in place regulating the ethical conduct of mortgage loan originators, at minimum, a consumer ought take a look at the whole picture of a mortgage loan and how it works, from the perspective of a traditional fixed rate mortgage before deciding how a mortgage product fits in with a consumer’s tolerance for risk and the tax advantages of the many, many creative mortgage products being sold in today’s market beyond the traditional fixed rate products.
Consumers, when shopping for a mortgage, don’t focus only on ONE of these pieces, instead look at the whole machine:
Monthly payment
Loan product
APR
Closing costs
The originating lending institution
The institution to which your loan will be sold
The ancillary service costs including appraisal, title credit, escrow, and so forth
And finally, the individual people working inside these institutions providing all these services most notably, your mortgage loan originator.
Obtain a Good Faith Estimate from at least three types of institutions: your favorite local bank, a mortgage broker, and a credit union. If anyone out there from a licensed consumer finance company can make a case for why you ought to be on my list of recommended institutions, please enlighten us via posting a response.
2012 update: That last sentence was part of the original 2007 blog post when we were seeing large, national predatory lending cases at consumer finance companies such as Household Finance and Ameriquest. With state and federal law changes, many mortgage broker loan originators have switched over from working under a mortgage broker to….the consumer finance company licensing system. We could also refer to these types of companies as “non-depository lenders,” or “non-bank lenders.” They loan mortgage money but do not offer checking and savings. These non-bank lenders now make up a huge market share of all the companies originating mortgage loans. All companies lending mortgage money must follow the Truth in Lending Act: mortgage brokers, non-depository lenders, and depository banks. Obtain a GFE from a mortgage broker, a bank, and a non-depository lender (sometimes they like to refer to themselves as “mortgage bankers” but mortgage lenders is a better description, IMO.)
Consumer’s: slow down and take the time to meet your loan originators in person. An initial F2F meeting will help you gather valuable data as to how your loan process is going to go. Remember, an institution or a loan originator offering the lowest rate, lowest APR or lowest payment does not always mean this is the best choice. If it sounds to good to be true, IT IS. Trust your instincts and your rational mind.
To Catch a Predator
Syndicated Columnist Kenneth Harney will report in his column tomorrow morning that the new chairman of the House Financial Services Committee, U.S. Representative Barney Frank, a Democrat from Massachusetts, has made it clear that his top priority will be enacting nationwide mortgage lending standards to protect consumers from predatory lending.
I was recently asked by a national housing coalition to sign an endorsement letter for the purpose of showing Congress that there is broad support for federal anti-predatory lending standards which do not preempt state laws. These ideas will be included and give to Rep. Barney Frank:
As Congress begins a new session, we respectfully ask that any new anti-predatory lending legislation be based on the following principles:
- Considering a borrower’s ability to repay in lending
- Eliminating the incentives for steering borrowers into predatory loans
- Ensuring that loans are serviced fairly
- Protecting the right to go after predatory lenders
- Preserving states’ rights to protect against predatory lending
- Preventing foreclosures
[photopress:bankersbrokers_1.jpg,thumb,alignleft]Let the wild debate between banks/mortgage brokers and consumer advocate groups begin! This is one area where the banks and brokers will more than likely combine their lobbying dollars together.
The biggest concern I have for any new federal law is: How are we going to regulate this? Is the money going to come out of my tax dollars? I don’t think so. IMHO the money can come from the profits of bank, credit unions, lenders, and brokers. If you don’t want to self-regulate your own industry, then please don’t make the rest of us pay for it.
[photopress:predator_1_2.jpg,thumb,alignright]We can always ask Chris Hansen from Dateline NBC for help. “You’re naked, holding a container of cool whip and you’re trying to sell an adjustable rate, interest only, pay option ARM to the cute 18 year old mortgage lending prospect in the next room. Is that accurate?
"Honey, how come you're taking so long to read the real estate section today?"
Today’s top story here in Seattle is about scantily clad baristas serving your latte with more than just whip cream on top. The ethics of using sex to sell are debatable but the results are not. The NYTimes reported on this trend in the real estate industry last July. Here’s the link but the site will ask you to register for free with an email address.
You can look at this story from many perspectives which are keeping our local talk radio show hosts busy. My perspective is as follows. First, to those who critique the business owners for using sex to sell, business owners have been doing this for decades. Why else do title and escrow companies continue to put hottie women in the field with no knowledge of title and escrow? Second, leave the lingerie dressed women there for at least a few more days, so I can drive through with my two daughters and show them the type of job they can look forward to if they decide to skip college. Third, I’m hoping another espresso business owner decides to go after the opposite market. Staff it with Ashton or Brad Pitt look-a-like, shirtless, hotties and I will bet that you’ll triple your profits….from both women AND men customers. If the final product is bad, coffee addicted folks here will not give these businesses more than a few weeks of fleeting fame.
In the spirit of satire, let’s see how this concept plays out in our industry. The following youtube videos are rated PG13. Enjoy.
The Ethics of Ambiguity
Lowermybills.com has a new banner ad. I thought the couple dancing in the moonlight on the rooftop was bad. Then there was the much improved version: two male cowboys dancing together. I wonder if they released that banner just on the coastal states and avoided the Midwest; Brokeback Mortgage! Right around the holidays a hideous arm tattoo ad showed up. Look what they’re up to today:[photopress:Lowermybills1.jpg,thumb,alignright]
Is this ad predatory? A $510,000 mortgage for as low as $1698 per month. That sure sounds like an interest only, pay-option, adjustable rate mortgage with the potential for negative am. Fully amortized payments would probably be around $3,000 depending on the interest rate. When you click through, the fine print explains it all. I’m comforted knowing they used Arial 9 point font instead of something much smaller.
Here’s Section 226.24 (which addresses advertising) of Regulation Z in our Federal Truth in Lending law, which is part of the Federal Consumer Protection Act.
In Lowermybills.com banner ads, why isn’t the annual percentage rate (APR) shown along side of the payment, along with a notice that the interest rate may (well, WILL) increase upon consummation of the loan? At least some institutional banner ads show an *asterisk and offer the phrase “terms and conditions apply.
There are now five drink sizes at Starbucks: Short, Tall, Grande, Venti, and Chuck Cross
Chuck Cross, former Director of Consumer Services for the Washington State Department of Financial Institutions is on his way to the other Washington to serve within the Conference of State Bank Supervisors.
[photopress:chucknorris.jpg,full,alignright]Quoting from the CSBS press release, “Chuck was one of the key investigators, architects and negotiators of the multistate settlement with Household Finance and Beneficial Finance in 2002, which was the largest predatory lending case to date. From late 2002 through 2005 he investigated Ameriquest Mortgage and served on the multi-state Executive Committee for the country’s second largest predatory lending case, which was filed and settled in March 2006.
Hot or Not?
(Editor’s Note: I’m very excited to introduce Jillayne Schlicke as the latest contributor to RCG! You might recognize her from the interesting comments she’s been leaving on RCG recently or from her contributions to the Seattle Real Estate Professionals blog. In addition to playing an active role in the blogoshere, she runs BPI Consulting Education and Training which provides consulting in ethics, compliance, conflict resolution, and communications, and provides continuing education to the professions including the professionals within the mortgage lending and real estate industries. Please feel free to contact her at jillayne@bpiconsulting.net or simply leave a comment below!)
I was out of town over Christmas and picked up a USA Today from the hotel lobby. In the Friday, Dec 22nd edition there’s an article called “Buying Your First Home Can be Intense