What do real estate industry people talk about?

My 10-12 weeks of “blogging” have been quite interesting for me, in that for 15 years I mostly have talked about the real estate industry with other industry people, and talked about local real estate with my own clients and local agents. Blogging opens up talking to consumers generally about the industry, which is in and of itself, quite a revelation.

Given I will be attending the MIT dinner event tomorrow, I am contrasting the speakers of that event with the participant theories of my normal industry discussions. Tomorrow’s event will be “the newbies” Zillow and Redfin plus HouseValues, whom I wouldn’t call a “newbie”.

I am “lifting” this discussion of the past few days from the forum that has been around since 1995 or so, and I have participated in since 1998. I thought this particular discussion was a huge complement to whatever I may hear tomorrow night. For the benefit of those attending tomorrow night, you might want to read this beforehand for “balance”. I have removed the names, except mine, since I am “lifting” it out. I think at least Robbie’s interest will be peaked by that part of the discussion that suggests that the MLS may cease to exist as an end result to all of this.

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Agent A says:

I would guess that there is not a large brokerage in the country that doesn’t have plans to withdraw from MLS depending on the outcome of the DOJ suit. I believe that many large brokers are considering withdrawing from MLS REGARDLESS of the outcome of the DOJ suit…

All across America, in every major city there are 3 or 4 large brokers who control around 80% of the inventory. If COURT mandated MLS rules don’t make competitive sense to those brokers MLS will END.

Even if you and Attorney Barry and the rest of the majority of the NAEBA are victorious your victory will be pyrrhic– MLS will be run YOUR way but it won’t contain enough listings to be a market force.

“Ardell” wrote:

What I am asking everyone one to focus in on is what “should be” as opposed to what “has been” since before buyer agency existed.

and

My major beef with the industry is that buyer agency was set into a system, parts of which should have been revised accordingly, and still need to be revised.

Agent B says…

Could it be that buyer agency will be given as the justification for the large brokers pulling out of the MLS? As Ardell notes, the whole system is a carry-over from a time before buyer agency. Does it really make sense to “cooperate” with other brokers in an adversarial relationship in the same way as when it was a subagency relationship?

One could argue that a listing agent is not truly acting in their seller’s best interest by making the property available to buyers working with their own agents until they have made every effort to find a buyer themselves. If a buyer agent is really going to save their buyer money, help them get more concessions, etc, isn’t it in the seller’s best interests for their agent to find an unrepresented buyer?

Consider this hypothetical situation:

Large brokerage with a state-of-the-art website and large advertising budget decides that they will take all of their listings as exclusive, non-MLS, non-cooperating listings for 45 days. No lockbox, the listing agency will conduct every showing, and there will be no showings to buyers who have not gotten a mortgage pre-approval. During this period, they will not do dual agency, and will attempt to find buyer customers for their listings. If they do not sell in 45 days, the listing will then be entered into the MLS. Their justification for this is that they believe that this maximizes the chances that the seller will get an offer that is in their best interests. Is there anything that would be illegal or unethical about this?

I think it is very easy to come up with scenarios in which the MLS becomes the dumping ground for the bottom of the barrel properties and over-priced dogs. It’s also easy to see scenarios in which MLS entries are very bare bones affairs with just enough info to generate a lead from Realtor.com, but not enough to be useful for other agents anymore. I find it very hard, though, to picture a scenario in which the large brokerages will just happily keep providing data-rich, picture-laden MLS entries for all of their listings, if they lose control over how and where these listings will be used and displayed.

I thought this might be food for thought for those who have not considered how the industry might change in order to counteract the events currently taking place with regard to mls access.

Interview with Jim Duncan of Central Virginia Real Estate

[photopress:jd02a.jpg,thumb,alignright]There are not too many real estate professionals that understand blogging as well as Jim Duncan of the Central Virginia Real Estate blog. He obviously “gets it” in that his blogging style is top-notch at fascilitating discussions (i.e. great use of quoted text and links). I happen to think he strikes a great balance between exploring new ideas and technologies, while still demonstrating his expertise in real estate.

What inspired you to start blogging?

I started blogging because I read an article a few years ago that said that blogging was going to be the “next big thing.

Interview with Noah Rosenblatt of UrbanDigs

Back in December I ran a series of interviews with the real estate bloggers who most inspired me. Seeing as how I missed a few great bloggers that round, I thought I would revisit this topic and interview a few more great real estate bloggers! As with the previous interviews, I’ll keep my own opinions out and let the bloggers speak for themselves! Keep coming back for a post each day this week featuring an interview with a great real estate blogger!

[photopress:noah.jpg,full,alignright]In less than a year of covering NY real estate, Noah Rosenblatt has turned his blog, UrbanDigs, into a must read for quality real estate content as he tends to leave out the fluff and focus on in depth analysis and advice while still providing plenty of color on his site. Even though his focus is on New York, there’s enough meat in each of his posts that even us west coasters are likely to see a jump in our IQ after a visit to UrbanDigs.

What inspired you to start blogging?

To educate New Yorkers on the most important aspects of profiting from NYC real estate. It’s really targeted to buyers/sellers of this very different market.

Are there any special topics or issues that you enjoy covering?

Yes. I love covering Interest Rate’s and some of the macro signs that the fed looks at when deciding where to go with monetary policy. It’s such an important aspect of the real estate industry, especially in this city where premium existing apartments are selling for over $1,000/ sq. ft..

What have you done to personalize your blog?

I really gave it a facelift to make it visually appeasing to my readers. I also added a Live Chat session every MON – FRI from 10:00 – 12:00PM for anyone to stop by and ask their questions; first time buyers seem to love it.

Do you have any favorite posts?

Sure do. I love my post on Maintenance Charges: The Hidden Devil.

I like the little formula that is at the end of the post that every buyer should look at and calculate the #’s for a property they may be. It allows them to see how the total monthlies should affect the asking price as they review comps and currently active listings in the same building.

I also like my posts on A Buyer Broker and How To Find Good Value In A Sellers Market.

The latter talks about what to pay for and what NOT to pay for when the inventory is tight! Good advice to use in general when looking to buy a new apartment in NYC.

What are some of your favorite blogs (real estate or otherwise)?

Besides RCG? I love:

Last one is not a blog but a must in my mind.

What tools/websites do you find most helpful in putting together your blog?

I like Movable Type software and would recommend them to any future blogger. Its very easy to use and pretty advanced. I like Feedburner for feeds, and Technorati for exposure. Also submit to Yahoo Directory and all the major blog search engines; too many to name.

How does blogging fit into the overall marketing of your business?

I devote about 3-4 hours a day to blogging; which includes the 2 hour chat session. Its difficult sometimes to do really in depth analysis and post on it, but overall, I expect my time devoted to UrbanDigs to compliment my residential sales business model that I am building for myself in NYC. Buyers/Sellers here love honesty and passion. UrbanDigs is an expression of me to that respect and my clients love it. I do NOT market my exclusives on UrbanDigs though.

What plans do you have to improve your blog over this next year?

I have plans to introduce a number of virtual calculators with my own formulas (I love math!) that I think will be very useful for buyers/sellers of NYC real estate. They will each have its own focused application; such as a RENT vs. BUY calculator that is far better than bankrate.com’s or any other one I’ve used. These tools are vital for this fast paced market and should be very helpful. A few should be live by the end of March.

What is the one tool or feature that you wish your site had?

I would say Virtual Calculators. Since we don’t have them yet, I wish I had them now! I’m not really interested in putting any sales system into the site as I don’t think that is the point of UrbanDigs.

What do you think real estate blogging will look like 3 years from now?

I think it will be a integral part of buying a home; not so much selling a home. I think there are tons of people out there that use the internet to educate themselves about everything. Real Estate is no different. I think real estate blogging will grow, more brokers will launch sites, topics will be expanded, and that only a few will really make it to their pre-determined goals. On the flip side, the general public will be rewarded with a virtual encyclopedia on many cities real estate markets that offer street level information. Thats pretty useful.

New Construction Warranties

I recently had a conference call with an agent and his buyer who was purchasing new construction from a small builder. In the course of the conversation, we started talking about the builder’s warranty (which there was none) and the agent chimed in with the following: “Well, even without a written warranty, the buyer will still get the one year warranty that is required under state law.” Unfortunately, I had to correct Mr. Agent in front of his buyer by letting him know that the only warranty that a builder provides by law is the Implied Warranty of Habitability.

[photopress:oldhousecrunch.jpg,thumb,alignright]Good news was this warranty is an implied warranty in the contract and the statute of limitations on bringing a claim under the contract is 6 years, not one (subject to a bunch of other issues too complex for this post). Bad news was that the Implied Warranty of Habitability is very limited and basically means that the home can be lived in. In recent years, it has been extended to things like conformance with building codes. It does NOT, however, cover things that a new construction buyer usually deals with post-closing. Things like paint chipping, floors warping, siding going bad, window cracks, carpet coming up, etc., etc., etc. These defects are usually smaller items but can add up in total to a lot of money and even more frustration. The only warranty that would cover something like this is a written warranty from builder to buyer. If one does not exist, then no warranty and no recourse to Buyer. Buyers should also read the fine print as many builder warranties contain more holes than swiss cheese. Don’t rely on the fact is says “Warranty” on top of the page. In my experience, the good builders usually provide pretty decent warranties. The smaller builders are across the board. In this case the old adage applies — Get it in writing!

Crossing the MLS moat

One of the things I’ve noticed over the past few months is that an MLS feed is hard to get a hold of. The NWMLS places a 2 internet feed limit on brokers and agents are essentially handcuffed to their brokers IT decisions. The problem is that software engineers can’t develop new web sites for brokers unless they already have feed access and brokers can’t give you their feed access unless you already have their web site completed for them. Needless to say, this helps explain why online real estate search & estimation are relatively immature technologies, because the folks who could mature them, are kept out of the castle.

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Although, I got past the black knight guarding the castle, I can’t help but wonder how much better the technology would’ve been if things were less restrictive. This stance imposes artificially high technology switching costs on brokers. Oh well, in a way, I’m kind of happy there’s a black knight. The fewer unhappy Micro-softies that get into the castle, the easier it will be for me to get my share of the King’s gold.

Speaking of Google…

[photopress:google_troll_logo.gif,full,alignright]I was all ready to go to bed and not post anything else tonight when I saw this article from the Seattle PI that says Google is possible looking to open up an office in Fremont. The article itself is not very memorable except for the fact that someone at the PI has a great sense of humor as they subtlety included Google troll logo above the map of the proposed location. Hilarious!

If you’re looking for a smile, it is quite easy to find fun Google logos on the web.

Capturing Downtown Ballard on Video

A few months ago, I received an email from someone who was working with Inman News to create neighborhood videos. I remember checking out a video from Inman a long time ago that seemed like one big ad for an agent, so I didn’t expect much from the videos and the idea of following up quickly fell off my radar.

However, I’m here to say that I missed the boat on this one… I wish to make amends right here and now because these neighborhood videos are awesome!

This first neighborhood video I want to present on Rain City Guide is a tour of Ballard narrated by a local musician. While it isn’t Hollywood-production material, the five-minute video gives a fun perspective on some of the endearing features of Ballard.


(If you see a bunch of white space above, it means you need to install Flash… It’s worth the effort.)

Here are links to things seen and/or heard on the video:

If you want to see more video’s from Seattle’s neighborhoods, just keep following Rain City Guide, as I’ll put a similar post together for each of the neighborhoods that have already been featured!

But if you can’t wait and/or you want to see other featured neighborhoods from throughout the country, you can either go directly to the source or watch them via Google Video (My recommendation). And budding filmmakers: Click here and then on “Become a TurnHere Filmmaker” to find out how you can get paid to make a film of your neighborhood.

On a related note, Google Video just keeps getting better and better. If you have some time to kill, check out these videos they have collected from the National Archives.

Finding the "right" house to buy

[photopress:Atticus_1_2.jpg,full,alignright]I was watching the Oscars the other night. There was a brief clip of “To Kill a Mockingbird” where Atticus is telling Scout that you have to step into another man’s shoes/skin and walk around in them a bit, before you can know…(paraphrased). It reminded me of the many people I have helped find the “right” home over the years. I try to remember when I stopped “showing” houses and started “finding” them.

I remember sitting in my office one day noticing all of the agents who were listing homes of people whom they sold the same homes to a short time before, and wondering why my clients were content with the homes I sold to them. My sister is still in the same house I sold to her in 1992. My sister-in-law and brother-in-law are still in the same home I sold to them around the same time. Every once in a while I do an owner search and find that the people are still there, living in that same house I sold to them, many years later.

Finding the “right” house to buy has a whole lot more to do with “where” than “which house”. People buy a “lifestyle”. The absolutely perfect house in the wrong place for you, does not seem to make someone as happy as finding the right house in the right place.

I was meeting a man last night in a dark parking lot to show him a property that is “not for sale”. I met him back in May or June of last year. Since that time I have told him not to buy several properties and last night I took him to “the” property he should buy. It was what is known as a “pocket” listing and involved two other agents and no written agreements to pay any of us. For him it was more about the right property and the right circumstances. The right property for him unfortunately is the kind that gets multiple offers. His demeanor and need to process the info, just doesn’t lend itself to a competitive environment, so I had to find something that wasn’t for sale. No other buyers vying for the same property.

I have three or four buyer clients right now in the same price range, but they all have different profiles. My partner brings me properties for sale and says “How about this one for X & X?” I say no…wrong lifestyle. They need a newer house built in 1995 or 1998 in this neighborhood and that elementary school… He checks with the buyer. They agree with me. He comes back with a condo and says this one is perfect for X! I look at him and wonder why he thinks that, it is obvious to me that X does NOT want to live there. He checks with X and X doesn’t even respond.

The X and X couple needs a house in a newer neighborhood where a large percentage of the neighborhood has younger children. Where there are pavements to walk all over with a stroller and maybe a tot lot. A remodeled home in an older neighborhood with no sidewalks and mostly “empty-nesters” for neighbors, won’t do. I have pinpointed the exact neighborhood and am sending letters to all of the homes that would likely sell in their price range. I target the homes based on year built and assessed value using the tax records.

Mr. X needs a condo in a lively area, not too close to work. He is a workaholic and needs to go “home”. If his “home” is too close to work he will be tempted to drop by the office nights and weekends. He has to look out of his window and see something relaxing. He needs a territorial view or a lake view and not a lot of business and traffic and yet at the same time, he needs to be able to walk out of his front door and window shop or stop by the coffee house and mingle with people.

Ms. X works from home and needs to be close to downtown Kirkland, but also needs enough space not to be “confined” while working from home. She needs to be close to her friends and church and yet her price range and space needs predict that she needs to be just outside of where she would most like to be.

I first take people to property to get into their skin…not to find a property. I look into their eyes and watch their body language like a profiler. I take them to properties I pick that are not alike at all. It’s like the optometrist who keeps putting lenses with slight differences and saying “is this better than that?” “How about this?” Once I find what they like and don’t like, usually after showing them 3-6 properties. I go out and get “that”. Usually it’s not for sale, yet. I watch for it to come on market or I actively seek it out by writing people who own “it”. I don’t tell people they can’t have what they want because it is not for sale, but I do tell them they can’t have it if it doesn’t exist or is not in their price range. Agents have in their brains and via the tax records, a fairly good handle on the “realm of possibilities”. Getting access to the mls does not empower the consumer, it limits them to what is for sale.

Don’t sit at a computer screen looking at property until you have first identified “where” you will be happy. Think more about what makes you happy. I like to walk down a street with lots of houses and look at the architecture and flowers in people’s gardens and say “hey” to the neighbors. Put me in a great house on an acre lot out in the middle of nowhere, and I may love my house, but hate my lifestyle. Conversely, some people hate to walk outside of their home and have someone look over at them and say “hey, neighbor!” They are like, “Oh God, I just want to read my morning paper in peace!”

So spend at least as much time knowing where you will be happy as you do calculating monthly payments and number of bedrooms and “to thine own self be true”. First find your lifestyle match and then your house. You will be much happier in the long run if you do.

Checking Things Off the ToDo List…

I made some changes to the site tonight:

  • Added a Home Search Panel to the sidepanel. You may have to hit “refresh” to get this to show up right!
  • Added a Print Post Option. I hate the idea of people printing out a blog… Blogs are meant for reading on screen where you can follow links and leave comments! However, I hate the idea of people wasting extra pages printing out blog posts even more. For those of you who were going to print stuff out anyway, it’s now a little cleaner and will hopefully use fewer pages!
  • Added a Stat Page [no longer available] which proves beyond the shadow of a doubt that Ardell is the most prolific real estate blogger of 2006 (and we’re only in March!). For someone who only began blogging in January, she’s already authored 49 posts and 205 comments (192 under ARDELL and 13 under Ardell DellaLoggia). WOW!

Speaking of Ardell, I’ve heard from multiple agents that they are too intimidated by Ardell to begin commenting on the site. While Ardell is definitely a force to be reckoned with, I find that fact amusing because I imagine she wouldn’t mind a little more support from the agent community. Not that she needs it, mind you… Just that there is only so many hours in the day for her to keep up with two intelligent lawyers!!!

Still on my ToDo List is to:

  • Clean up the RSS feed buttons. As was recommended in an earlier comment, I’ll probably add a subscribe page and limit the sidepanel to one subscribe button.
  • Add avatars to comments. I am having some minor trouble getting things to look right with this one, but I’ll keep working at it.

Is there anything that is missing from Rain City Guide that you would like to see?