Frankly My Dear…You're Not

Frankly  My Dear

Just read a blog post written by a real estate agent, suggesting everyone should start all of their emails with “Dear”. I don’t think I have ever received an email starting off “Dear Ardell”. Maybe it’s because I am not “a Dear”.

Text messaging and emailing with my clients (mostly email) is our primary form of communication. Have I really been doing it incorrectly all this time? Is an email supposed to look like a formal letter, and am I really supposed to call everyone “Dear”?

If I do have to use a salutation, it might be more like “Yo Joe!” or “Hey Hilde!” Are salutations really appropriate for email communications?

Aren’t emails more like “interoffice memos” where you jump in and get right to the point? Is that rude? Or is it rude to call someone Dear…who isn’t MY Dear? or even Dear at all…

We're not in a declining market…we're just soft

I just received this memo from Washington Mutual:

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Please be aware that most of King, Snohomish, and Pierce counties are now considered to be in a “soft market.” This means that your LTV max will be reduced by 5% from the normal established maximum if your loan is in a soft market on a conforming loan (ie, our Flex 100 will now be countered to 95% LTV if your loan is in a soft market).

WaMu has provided a calculator to determine if your zip code is “soft”…yes, Billiruben, even my West Seattle zip is soft…so is Bellevue and every other zip code I’ve popped in their system.

About a week or so ago, Chase issued a memo (for second mortgages/home equity loans) that Pierce, Thurston and Clark Counties have a -5% factor and Asotin has a factor of -10%.

PMI Mortgage Insurance Company will no longer insure loans over 97% loan-to-value and are limiting the loan to value to 90% in “distressed markets”.

The photo is of my 12 year old cat, Louise. She’s soft.

There Oughta Be a Law…

I was just reading an agent’s blog (not in our area) and saw a flyer with this photo on it.

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Was he asking how to get the room in better condition for the photos? No.

He was asking whether or not he should use Postlets or VFlyer to spread the word 🙂 LOL

Technology does not REPLACE being good at real estate.

Marketing is not all about where, how and when to spread the word. Getting “the word” right before you start spreading it around is more important than being a “tech savvy” agent.

Sunday Night Stats – King County

I’ve modified the format slightly to include month end stats and will continue that each week. For those just tuning in to Sunday Night Stats for King County, I post these every Sunday night and the UP or DOWN is as compared to last Sunday night’s data.

The data changes based on late postings. A sale closed in January can sometimes show up in February as January. So I’m updating the January closings each week as well, both here and in last Sunday night’s post. I’ve had some emails from people who are pulling these and putting them into spreadsheets. When we get past the 1st quarter, I’ll post a graph YOY by month and quarter.

King County – Residential

For sale – 8,879 – UP 241

In Escrow – 2301 – UP 147

Closed year to date – 1071 – UP 183

Sold/Closed in January – 902

King County – Condo Market

For sale – 3,082 – UP 99

In escrow – 828- UP 33

Closed year to date – 362 – UP 69

Sold/Closed in January -311

I’ll head over to last week’s post and update the January Sold data and percentage change YOY.

“Statistics not compiled or published by NWMLS.

Never Afraid to Tell It Like It Is…

I’ve been to several people’s homes in the last few weeks. Not to list the property now, but to give them that “to do” list they need to get their home ready for listing in late March or early April. Having that list a couple of months ahead of time is very helpful to my clients, as it gives them plenty of time to do things, and the confidence that they are doing the right things.

Having done a few of these in the last week, I wondered if I would approach the topic differently if this family greeted me at the door 🙂

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Would I have boldly removed all of the knobs from those kitchen cabinets, the ones they just bought and spent hours putting there, thinking they looked great,

…to show them the cabinets actually looked better without them at all.

Would I have swept the 31 garish knobs into the kitchen drawer if Tony was the one who had just spent his time putting them on to the cabinets?

Often the hardest part of our job is delivering the hard truths. Then standing back to see if the owners will be receptive to the changes…or will they “shoot the messenger”? Perhaps growing up where that crew was just a bunch of comare to me, gives me the talent to boldly give people the hard truths, with no sugar coatings, that they need to get top dollar for their homes. I never thought about it that way until this morning. But I can honestly say I’d deliver the same news to Tony, like a caring paisano, that I do to my clients day in and day out.

Real Estate is not for Sissies…it’s a tough job and we often deliver the hard news. In fact, it’s why I got into the business in the first place. When I heard agents saying, “I let the market tell them”…”Oh, I couldn’t say THAT”, “I know it’s overpriced, but I’ll just let them sit on market for awhile until they “get” that”, I was honestly appalled!

Agents are often appalled at the things I do for my clients and say to my clients…I’m appalled that they don’t.

There IS crying in Real Estate. There’s no room in this market for agents who don’t want to tell their seller clients and buyer clients everything they know. I’m never afraid that someone is going to fire me.

It’s always better in my book for the messenger to get shot…than for the messenger to keep the message hidden in his pocket.

Flying under the radar with the stealthy SecondSpace

In Seattle, the real estate technology scene is pretty crowded. There’s the big 3: Zillow, Redfin, HouseValues. And then, there’s the cool 3: ActiveRain, Estately, and RealTech. Well, there’s another company in town, which will soon be joining the party.

Bellevue based, SecondSpace, was founded by Classmates.com executive Anil Pereira and former Microsoftie Alok Sinha, SecondSpace landed $6.6 million in venture funding from Ignition Partners over a year ago. Alok (their CTO) & Delane Hewett (their Software Architect) both had stints in the MSN HomeAdvisor teams (back in the Web 1.0 days), so they know the internet real estate space better than most new comers.

Pat Kitano of Transparent RE, talked about them 6 months ago when they came out of stealth mode, and starting flying under the radar. The most interesting thing about the company’s business plan is that they are attacking what appears to be small vertical niche. However, one does not talk venture capitalists into writing big checks for thinking small. Their sites, ResortScape.com and LandWatch.com are currently targeting consumers looking for vacation homes and vacant land. In future, they’ll probably target time shares, vacation homes in foreign countries, non regional visitors, and other second home ownership opportunities with additional sites targeted for those niches.

stealth fighter.jpgTechnologically speaking, they have some very compelling technology under development and a very talented technical staff. On their blog, They’ve talked about using SOLR & Lucene as the basis for their search engine, which should give them a near term advantage until somebody does the same thing or writes a check for Endeca. The neural network based learning they employ, should help visitors find interesting properties easier (think of a Google-like search experience tuned for real estate) and it allows them distribute more qualified traffic to their customers (brokers, developers, etc) than a traditional means would allow. They also have even more interesting features on the drawing board, that I’m probably not at liberty to discuss, but I can say their job posting on Craigslist drops some big hints.

However, given that they only have 70,000 listings at the moment; it’s difficult to fully appreciate the impressive technical infrastructure they are building until they have more data to test it with. It’s kind of like test driving a Corvette on a short pot-hole filled road. You just know it performs better than the conditions will allow for. The problem is until the test track improves, you don’t really know how much faster the car really is.

The real question is there a market for a second home or vacation home real estate web portal, when the first home real estate market is struggling? And is that opportunity worth the millions Ignition Partners is investing? For comparison sake, a typical NWMLS IDX web site has about 56,000 listings right now and popular real estate blogs currently have a larger reach than Landwatch.com (their largest site). Even with hockey stick growth of 10,000 new listings a month, it’ll be another 7 years before they hit the million mark (which I think is the magic number of listings you need to have to be taken seriously if you have big aspirations). I think the only people that read their blog are their employees, their VC’s and I. I think they need more a LOT more listings and a LOT more traffic before they are taken seriously by the general population. That hockey stick growth better turn exponential or they better have very patient investors.

Perhaps most disconcerting, they have no visible marketing push, and no real buzz in RE.net blog-o-sphere. Maybe, they are just flying under radar of the public eye until their technological terror is fully operational? Maybe it’s because their business model and the community they serve are so different than the ones the titans Web 2.0 real estate are currently serving, that they don’t need to play by the same rules? Maybe developers don’t feel the need to read or comment on blogs? Maybe their business development leaders needs to read Seth Godin or Dustin Luther?

All I know is that sooner or later, they’ll need to soar above the clouds with after burners at full throttle or crash back to earth. They can’t fly under the radar forever with the firepower they are packing… Anyway, I’m going to be watching this company very closely. The technology under development is too compelling and the business plan is too interesting to stay under the radar at cruising speed for much longer. Will 2008 be the year SecondSpace goes supersonic?

Best Pizza Delivery in Seattle

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Hands down…Pagliacci. Do you have another favorite? I’d love to hear it. My “standby” is the Brooklyn Bridge…however the “seasonals” are a treat…The pizza in the photo is the current seasonal: Salumi’s finocchiona salami, Mama Lil’s goathorn peppers, roasted fennel, mozzarella and ricotta cheese on an olive oil base.

Delish! Do you know of a better pizza delivered to your door in Seattle? Bring it!

Red and Blue States – Foreclosures

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I saw this map over on Active Rain posted by Gabriel Silverstein

I can’t find the original source for more info. Maine is such a Blue State! Doesn’t seem to have ANY foreclosures. California looks pretty darned sad, as does Florida. Does anyone know if the Nevada Red area is primarily in and around Vegas?

If anyone can find the original source of this map with more info, I’d appreciate it. I find it to be incredibly interesting.

We’re not as blue as we are politically 🙂

Escrow Signings: your place or ours.

Escrow Signing

This place, while “very rough”, was not the worst. We’ve been to some very remote and isolated areas. While escrow firms go way out of their way to assist agents and loan officers in closing their transcations for our mutual clients, you can see why courtesy signings outside of normal business hours or far distances are not free.

We’ve signed clients from one extreme to the other: in jail at 9pm at night a couple days before Christmas when no one should be working, to the Columbia Basin dust bowl of Ephrata in eastern Washington; the Columbia Tower Club in downtown Seattle to everyone’s second office, Starbucks!