Clooneygate and Real Estate Blogs

I just read a fascinating story in the the NY Times (subscription required) about a “post” by George Clooney on a liberal Blog, The Huffington Post.  Seems that the Blogger, Ms. Huffington, cobbled together some responses that Clooney had made in news interviews and created the post.  She then ran the content by Mr. Clooney’s PR folks for approval and was given the right to publish the post (as written by her) but attributed to George.  When it was discovered that George did not really pen the message, all hell broke loose in the Blogosphere.   According to the story, even confirmed loyalists to The Huffington Post were upset.   Seems that the medium carries a significant representation of authenticity to it and despite the content of the message, the authenticity that the thoughts were the writer’s thoughts carries more weight. 

So, you ask, what do we learn from Clooneygate as it relates to real estate bloggers?  Be real.  People reading your Blog are interested in the context of your thoughts as they relate to information.  It is not the information so much as what you think about the information.  Your spin.  Your opinion.  

All too much, real estate brokers and agents all want to look and act the same.  Differentiation has, many times, been frowned upon.  Just look at most agent web sites.  Take the name and picture off and most of them look the same.   Blogging is different because of the medium.  Resist the urge to do things like everyone else, especially if it means copying information written by others.  That is not interesting.  You are! 

Russ     

If you must flip, flip responsibly!

(Editor’s Note: I’m extremely excited to announce a new contributor to Rain City Guide. Eileen Tefft is a Managing Partner with Ltd Real Estate and has over two decades of experience in the real estate industry.)

Hello Rain City Guide community,

This is a first for me. First post, first time ‘published’. I’m excited and feel it’s about time I got into blogging as a way to share information to readers interested in real estate. As a kid, my parents bought and held real estate as an investment. My uncle was a contractor, my grandfather a carpenter… In fact, my dear 82 year-old mother was still hanging off rafters, pounding in 2X4’s in her 60’s (she still would be if someone needed a rafter built! Today she’s cutting down trees with her new chainsaw!). I bought my first property when I was 22 and subdivided it at 32. It was fun and it felt natural.

I got 3 calls this week from past clients wanting to begin buying real estate as an investment. After several hours of discussions, I decided to write about the nuts and bolts of my experiences, the mistakes I’ve made and where I found the most success.

There seem to be two types of investment buyers. One that wants to ‘flip’ real estate (turn a quick profit by buying low and selling high) and one that wants to purchase and hold for the long term. I will address the first question here and save the second for another post which will include buying for cash accumulation vs. buying for a positive cash flow, buying using 1031’s and buying using Self-Directed IRA’s.

So, let me start first with the question I get asked most… “How can I buy a house, fix it up, make a profit, quit my job and live off the real estate returns like I’ve seen on T.V.?

Interview with Jim Duncan of Central Virginia Real Estate

[photopress:jd02a.jpg,thumb,alignright]There are not too many real estate professionals that understand blogging as well as Jim Duncan of the Central Virginia Real Estate blog. He obviously “gets it” in that his blogging style is top-notch at fascilitating discussions (i.e. great use of quoted text and links). I happen to think he strikes a great balance between exploring new ideas and technologies, while still demonstrating his expertise in real estate.

What inspired you to start blogging?

I started blogging because I read an article a few years ago that said that blogging was going to be the “next big thing.

Interview with Noah Rosenblatt of UrbanDigs

Back in December I ran a series of interviews with the real estate bloggers who most inspired me. Seeing as how I missed a few great bloggers that round, I thought I would revisit this topic and interview a few more great real estate bloggers! As with the previous interviews, I’ll keep my own opinions out and let the bloggers speak for themselves! Keep coming back for a post each day this week featuring an interview with a great real estate blogger!

[photopress:noah.jpg,full,alignright]In less than a year of covering NY real estate, Noah Rosenblatt has turned his blog, UrbanDigs, into a must read for quality real estate content as he tends to leave out the fluff and focus on in depth analysis and advice while still providing plenty of color on his site. Even though his focus is on New York, there’s enough meat in each of his posts that even us west coasters are likely to see a jump in our IQ after a visit to UrbanDigs.

What inspired you to start blogging?

To educate New Yorkers on the most important aspects of profiting from NYC real estate. It’s really targeted to buyers/sellers of this very different market.

Are there any special topics or issues that you enjoy covering?

Yes. I love covering Interest Rate’s and some of the macro signs that the fed looks at when deciding where to go with monetary policy. It’s such an important aspect of the real estate industry, especially in this city where premium existing apartments are selling for over $1,000/ sq. ft..

What have you done to personalize your blog?

I really gave it a facelift to make it visually appeasing to my readers. I also added a Live Chat session every MON – FRI from 10:00 – 12:00PM for anyone to stop by and ask their questions; first time buyers seem to love it.

Do you have any favorite posts?

Sure do. I love my post on Maintenance Charges: The Hidden Devil.

I like the little formula that is at the end of the post that every buyer should look at and calculate the #’s for a property they may be. It allows them to see how the total monthlies should affect the asking price as they review comps and currently active listings in the same building.

I also like my posts on A Buyer Broker and How To Find Good Value In A Sellers Market.

The latter talks about what to pay for and what NOT to pay for when the inventory is tight! Good advice to use in general when looking to buy a new apartment in NYC.

What are some of your favorite blogs (real estate or otherwise)?

Besides RCG? I love:

Last one is not a blog but a must in my mind.

What tools/websites do you find most helpful in putting together your blog?

I like Movable Type software and would recommend them to any future blogger. Its very easy to use and pretty advanced. I like Feedburner for feeds, and Technorati for exposure. Also submit to Yahoo Directory and all the major blog search engines; too many to name.

How does blogging fit into the overall marketing of your business?

I devote about 3-4 hours a day to blogging; which includes the 2 hour chat session. Its difficult sometimes to do really in depth analysis and post on it, but overall, I expect my time devoted to UrbanDigs to compliment my residential sales business model that I am building for myself in NYC. Buyers/Sellers here love honesty and passion. UrbanDigs is an expression of me to that respect and my clients love it. I do NOT market my exclusives on UrbanDigs though.

What plans do you have to improve your blog over this next year?

I have plans to introduce a number of virtual calculators with my own formulas (I love math!) that I think will be very useful for buyers/sellers of NYC real estate. They will each have its own focused application; such as a RENT vs. BUY calculator that is far better than bankrate.com’s or any other one I’ve used. These tools are vital for this fast paced market and should be very helpful. A few should be live by the end of March.

What is the one tool or feature that you wish your site had?

I would say Virtual Calculators. Since we don’t have them yet, I wish I had them now! I’m not really interested in putting any sales system into the site as I don’t think that is the point of UrbanDigs.

What do you think real estate blogging will look like 3 years from now?

I think it will be a integral part of buying a home; not so much selling a home. I think there are tons of people out there that use the internet to educate themselves about everything. Real Estate is no different. I think real estate blogging will grow, more brokers will launch sites, topics will be expanded, and that only a few will really make it to their pre-determined goals. On the flip side, the general public will be rewarded with a virtual encyclopedia on many cities real estate markets that offer street level information. Thats pretty useful.

Finding the "right" house to buy

[photopress:Atticus_1_2.jpg,full,alignright]I was watching the Oscars the other night. There was a brief clip of “To Kill a Mockingbird” where Atticus is telling Scout that you have to step into another man’s shoes/skin and walk around in them a bit, before you can know…(paraphrased). It reminded me of the many people I have helped find the “right” home over the years. I try to remember when I stopped “showing” houses and started “finding” them.

I remember sitting in my office one day noticing all of the agents who were listing homes of people whom they sold the same homes to a short time before, and wondering why my clients were content with the homes I sold to them. My sister is still in the same house I sold to her in 1992. My sister-in-law and brother-in-law are still in the same home I sold to them around the same time. Every once in a while I do an owner search and find that the people are still there, living in that same house I sold to them, many years later.

Finding the “right” house to buy has a whole lot more to do with “where” than “which house”. People buy a “lifestyle”. The absolutely perfect house in the wrong place for you, does not seem to make someone as happy as finding the right house in the right place.

I was meeting a man last night in a dark parking lot to show him a property that is “not for sale”. I met him back in May or June of last year. Since that time I have told him not to buy several properties and last night I took him to “the” property he should buy. It was what is known as a “pocket” listing and involved two other agents and no written agreements to pay any of us. For him it was more about the right property and the right circumstances. The right property for him unfortunately is the kind that gets multiple offers. His demeanor and need to process the info, just doesn’t lend itself to a competitive environment, so I had to find something that wasn’t for sale. No other buyers vying for the same property.

I have three or four buyer clients right now in the same price range, but they all have different profiles. My partner brings me properties for sale and says “How about this one for X & X?” I say no…wrong lifestyle. They need a newer house built in 1995 or 1998 in this neighborhood and that elementary school… He checks with the buyer. They agree with me. He comes back with a condo and says this one is perfect for X! I look at him and wonder why he thinks that, it is obvious to me that X does NOT want to live there. He checks with X and X doesn’t even respond.

The X and X couple needs a house in a newer neighborhood where a large percentage of the neighborhood has younger children. Where there are pavements to walk all over with a stroller and maybe a tot lot. A remodeled home in an older neighborhood with no sidewalks and mostly “empty-nesters” for neighbors, won’t do. I have pinpointed the exact neighborhood and am sending letters to all of the homes that would likely sell in their price range. I target the homes based on year built and assessed value using the tax records.

Mr. X needs a condo in a lively area, not too close to work. He is a workaholic and needs to go “home”. If his “home” is too close to work he will be tempted to drop by the office nights and weekends. He has to look out of his window and see something relaxing. He needs a territorial view or a lake view and not a lot of business and traffic and yet at the same time, he needs to be able to walk out of his front door and window shop or stop by the coffee house and mingle with people.

Ms. X works from home and needs to be close to downtown Kirkland, but also needs enough space not to be “confined” while working from home. She needs to be close to her friends and church and yet her price range and space needs predict that she needs to be just outside of where she would most like to be.

I first take people to property to get into their skin…not to find a property. I look into their eyes and watch their body language like a profiler. I take them to properties I pick that are not alike at all. It’s like the optometrist who keeps putting lenses with slight differences and saying “is this better than that?” “How about this?” Once I find what they like and don’t like, usually after showing them 3-6 properties. I go out and get “that”. Usually it’s not for sale, yet. I watch for it to come on market or I actively seek it out by writing people who own “it”. I don’t tell people they can’t have what they want because it is not for sale, but I do tell them they can’t have it if it doesn’t exist or is not in their price range. Agents have in their brains and via the tax records, a fairly good handle on the “realm of possibilities”. Getting access to the mls does not empower the consumer, it limits them to what is for sale.

Don’t sit at a computer screen looking at property until you have first identified “where” you will be happy. Think more about what makes you happy. I like to walk down a street with lots of houses and look at the architecture and flowers in people’s gardens and say “hey” to the neighbors. Put me in a great house on an acre lot out in the middle of nowhere, and I may love my house, but hate my lifestyle. Conversely, some people hate to walk outside of their home and have someone look over at them and say “hey, neighbor!” They are like, “Oh God, I just want to read my morning paper in peace!”

So spend at least as much time knowing where you will be happy as you do calculating monthly payments and number of bedrooms and “to thine own self be true”. First find your lifestyle match and then your house. You will be much happier in the long run if you do.

10 Things You Should Know Before Moving to Seattle

Where do you find inspiration?

Out of all the places to find inspiration for a blog post, my current favorite is deep within the RCG stats where I can find the search terms that people use to reach this site. Today, someone came to RCG looking for: [things+you+should+know+before+moving+to+Seattle], and while we likely disappointed that particular visitor, I would like to make amends by offering up this list of ten things you should know before moving to Seattle:

rain in Seattle1) It rains.

2) No really, it rains a lot here. Despite what they say about it raining more in Atlanta, Boston, or D.C., the rain in Seattle can be like a slow trickle that never turns off. But the rain is okay… really… because one day… some day… it stops. And on those first few warm, sunny spring days, all of life is good in a way that Californians will never understand (unless they move to Seattle).

3) Seattle isn’t always comfortable being a high-tech town. Sure we design operating systems, sell stuff online, try to appraise every home in America and stream lots of music and movies, but a substantial portion of the population relates much more to the art of building airplanes.

4) Consensus Rules. Just agree with me on this one or I’ll never be able to get to #5.

5) Traffic Rules. People in Seattle talk a lot more about traffic than the weather. Depending on where you are moving from, traffic will either be horrible or a non-issue. Most blue-state people will laugh at Seattle traffic because you can normally get between any two points in the City in under a half-hour at all times of the day. Red-state people see the parking lot known as SR 520 and wonder why we haven’t build another bridge yet (see #4 for a hint at the answer).

6) Seattle is not that big. We have all the stuff associated with life in a major city: Theaters, traffic, ballets, sports teams, traffic, skyscrapers, music, etc., but you really don’t have to travel far to feel like you are in rural America.

7) Seattle is closer to Asia than Mexico. If one of the staples of your diet consists of cheap and tasty Mexican food, then you will eventually replace that staple with Pho. The sooner you accept this (and the sooner you stop saying “The Mexican food is so much better in California”), the sooner Seattleites will let you know about the good Asian restaurants. (And by the way, since we’re talking about good food, I feel obliged to mention that the Mexican food I remember growing up with in California was so much better than anything you can find in Seattle…)

8) The intersection of NE 50th St and 40th Ave NE is about a mile away from 50th Ave NE and NE 40th St. In the Seattle area, all the street names are numbered and given one of nine directions (NW, N, NE, SW, S, SE, E, W or blank). The numbers begin at 1 in downtown Seattle and radiate out wards. The directions also radiate out, but are city specific, unless, of course, they aren’t… Like at the intersection of 244th St SW, 100th Ave W, N 205th St and 8th Ave NW. There is logic to the entire street system and if you live here long enough, you will understand. Until then, you will be confused and miss appointments, meetings, birthdays, etc.. On a related real estate note, if you are new to Seattle, do not attempt to search for a home without a real estate agent. The street system was designed by a committee of real estate agents who wanted to ensure that you need their help to locate a home. 😉 Also on a related note, Redfin has proposed new street names (featuring real names) for all streets in a effort to ensure the viability of their business model, but at this point, they are still very far from getting consensus on their proposed naming convention.

9) Paul Allen.

10) Despite what you might have read in Wired, Fremont is the Center of the Universe.

Have I covered everything?

Revolutionize Your Business in Only 3 Days with Blogging!

Maybe I’m becoming a blog snob, but I’m seeing more and more BAD marketing advice about blogs as they relate to real estate agents. A lot of people simply don’t understand the marketing potential of blogs and rather than giving useful advice, a lot of marketing “gurus” are stepping up to deliver advice designed to keep them in business. A good real estate blog is extremely cheap and costs much more in time than money. If someone is trying to sell you a blogging service that replaces time with money, they are likely trying to sell you a website with blog-like features. If your goal is to increase your presence on the web, then a website with blog-like features will get you about the same benefits of a typical website except you’ll end up with all the formatting restrictions inherent in a blog.

What got me started thinking about bad marketing (at least today) was when I read a comment on my 8 Mistakes article from an internet marketing expert who completely misses the marketing potential of blogs:

Some of the things this blogger wrote about were insightful and probably very appropriate guidelines for creating a typical blog. But on the other hand, there were a couple points that I just couldn’t look past:

* Don’t put your real estate listings on your blog
* Don’t “spam” your own blog with self promotion

Now, I’ve experienced a good deal of success in the real estate marketing business by executing a blog strategy that is not focused on being a “typical blog”. I’m not terribly concerned with creating a forum for discussion about Chicago real estate, nor am I terribly concerned with generating a loyal readership who will return to my site over and over.

If you keep reading his post, you’ll notice that the writer goes on to say that many people want to see homes when they search the internet for real estate information. He is right on that point, which would help explain the current bubble in new home search tools. However, even if people do want to look for homes on the internet, designing a blog around this is missing out on a large slice of potential home buyers who are looking to learn about neighborhoods, find appropriate real estate professionals, and research home-purchase advice.

However, the real kicker is that while there are some great ways to display a home listing on the internet, a blog entry is not one of them. Compared with the stuff you can do with a simple website creation tool like Microsoft Frontpage, let alone more advanced website creation tools, a blog post is down-right ugly. Blog posts are really geared toward text and they simply have limited graphic capabilities (while my blog software is top-notch, I have to dive into HTML code just to change the color or size of the font within the post!)

The author mentions the great success he’s had blogging about home listings. But does this typical listing on his blog come anywhere close to comparing to this beautiful listing that Joe put together? If your aim is to advertise a listing, then a webpage (or an entire website for that matter) is a much better way to accomplish this task than a blog entry!

However, I suspect that the author (who consults as an internet marketing expert) is under the assumption that because the home listing is in a “blog”, there is some type of search engine optimization benefit over a standard website. Not only that, but I’ve heard this logic said enough that I suspect this notion is prevalent in the real estate community (i.e. blogs show up better than websites in search results!). But this is a myth. Search engines do not even try to tell the difference between a blog and a typical website (after all, they both just appear to be a collection of HTML code to a search engine).

The REASON blogs tend to perform better in search engine results than typical webpages is a direct result of the community that has created them. When done right, a community of bloggers share links with each other and not just any links, but deep links associated with quality content. To create a blog without the intention of creating community (or loyal readers for that matter) is to completely misunderstand the marketing potential of blogs.

I also believe the authenticity of the author when he says that he has had success marketing homes through his blog. However, I think the success has a lot more to do with the fact that the author has created a community around providing interesting advice for buyers despite his lack of care for these readers. When I said it was a mistake to put listing information on a blog, this is because there are better ways to display listings than in a blog post and too much self-promotion inhibits creating a community.

I actually remember noticing, and then unsubscribing, to the author’s blog a long time ago because of all the self-promotional stuff. Interestingly, I would never have even found out about his post or linked to him had he not linked to me! By linking to me and taking part in the larger real estate blogging community, he has earned some backlinks to his site that will help him score better in search engines! A blog without community is simply a website that is organized chronologically and will be treated as such by the search engines.

If you want to see this bad idea taken a step further, check Ubertor’s latest product where they sell a self-updating blog of featured listings. What could possibly be the benefit of a blog (with all it’s ugly formatting restrictions) if it is self-updating? If an agent doesn’t think it is worth their time to select a few featured listings for their blog, do they really think it will be worth anyone’s time to read it? Let alone comment and link to these posts? Sometimes understanding whether or not an idea is a good marketing strategy takes little more than common sense.

Talking about common sense marketing… In putting together this post, I came across this great video featuring Seth Godin where he discusses with Google employees how much of their amazing success is related to how they have marketed their products (Thank you Grow-a-Brain!). The 48 minute video is so darn instructive for understanding how marketing should be done (and I believe that real estate agents are either in marketing or broke) that I’m going to experiment with including the video below so you can watch it directly from this site:

8 Common Mistakes Made By Real Estate Bloggers

In putting together Rain City Guide with Anna, I think we’ve made every blogging mistake that is possible… [photopress:lots_of_banners.jpg,full,alignright]In the spirit of learning from our mistakes, here are the top 8 mistakes that are made by real estate bloggers:

  • Mistake #1: Posting your listings. Treat your blog as a community resource and you will be rewarded. Treat it as an advertisement, and you will be unread.
  • Mistake #2: Too much stuff on the front page (See photo on the right!). In a previous iteration of Rain City Guide I noticed that the site was slow because I was asking users to load too much stuff when all they really wanted was the content! I’ve cleaned up the interface and I feel much better about the site.
  • Mistake #3: Create multiple blogs. Except for Jonathan Miller, I’ve never seen a good real estate blogger who could keep more than one blog interesting to read.
  • Mistake #4: Using a generic theme. Take the time to personalize the theme of your blog. Simple steps like adding your photo, editing the header graphic and changing around the colors can make a huge difference.
  • Mistake #5: Not reading other blogs. I built the original blog for Anna before I began reading other real estate blogs. No one ever linked to that site because I never linked to anyone else. Unless you were one of the originals, you won’t be able to get away with this and expect anyone to read your blog.
  • Mistake #6: Too much self-promotion. I stop reading blogs that include a paragraph about the author’s exceptional services at the bottom of every post (especially if this paragraph is filled with links!). Again, unless you were one of the originals, you can’t get away with this and expect anyone to read your blog.
  • Mistake #7: Expecting people to comment just because you asked a question. If you want a response out of your readers, you really have to make it interesting. Before asking a question, make sure you’re providing some content that is going to provoke them to respond!
  • Mistake #8: Writing a post inspired by another blogger without linking to them. The temptation to keep readers on your site is great, but the benefits of being a good linker are even greater!

As always, I’m interested in your feedback 😉 , and would be interested to hear if people could add two more so that we could come with a even ten.

You've got real estate questions, we've got answers!

I thought I’d try something new and open this thread up to your real estate questions…

Do you have a question about the Seattle market? Real estate technology? Legal issues? Loan issues? Photography? Neighborhoods? Do you worry about Hanan? 😉 While there’s no guarantee we’ll know the answer, it is pretty rare that a good question goes unanswered on Rain City Guide.

Our current crop of real estate agents, mortgage brokers, real estate lawyers, real estate photographers, and real estate technology consultants are all motived to de-mystify the real estate industry, so hit us with some good questions and we’ll likely provide some interesting answers!

horse head statue

The Importance of Making Stuff Up as You Go Along…

Jon Strum of the LA Real Estate blog put together a very interesting article manifesto that outlines what it will take for real estate agents can be successful in the future. It is a fascinating article and was picked up by both the NYT real estate blog and Redfin’s blog.

While he was picked apart in the comments section of the NYT’s blog, I think a lot of what he has to say is extremely relevant and that the successful real estate agents of the future will be the ones that learn how to re-invent what they do!

Jon’s point that “real estate professional is in the unique position of adding massive value on behalf of their client to the final outcome of the sale or purchase of a home” is extremely important. Many people are simply not equipped to buy and sell their own home on their own and are going to benefit from the assistance of a professional. While programs like Redfin Direct that allow people to buy and sell homes via the internet may some day capture 10 to 20 percent of the market that still leaves 80 to 90 percent of the market requiring more assistance. (This comment is not meant to invalidate Redfin’s business model as 10 to 20 percent of the real estate market is a HUGE chunk of change!).

broken water wheelThe crazy part is that anyone would disagree with Jon’s general premise that real estate consumers are becoming better equipped (information-wise) and they are going to continue to demand more “value-added” services from their agents. The vast amount of money that is currently spent on “branding” techniques by agents (ads on postcards, billboards, magnets, super-market dividers ???, etc) will inevitable need to give way as the commission structure on many deals change and successful agents learn how to operate on a much leaner budget. People are going to turn to the internet to find out about not only the value of their home (Zillow?), but context around how that value might change (blogging?). People moving to a new area are not only going to want neighborhood information (homepages), but context around those neighborhoods (blogging?). The agents who figure out how to use the efficiencies of scale that the internet can provide are the agents who will be successful into the future!

So what are the internet tools that agents should be using? I had a great email today from a Seattle real estate agent who has a very prominent position in the local search engines (he or she shall remain anonymous). They mentioned that they had been following Rain City Guide for a while, but it took them a while to figure out what I was doing… That brought a big smile to my face because I’m not sure that I’ve figured out what I’m doing! I’ve seen a huge growth in Rain City Guide traffic as we’ve added some wonderful contributors, but I’m convinced that there are still hundreds of ideas and opportunities that I’m yet to take advantage of. Will Rain City Guide learn about those opportunities? You can bet on it!

My advice? Agents who do not want to get lost in the internet shuffle that is sure to take place in the near future should get involved in internet. But don’t waste your time posting your marketing materials on-line because people rarely read that stuff when you spend good money to send it to their homes! It seems like a no-brainer to me that agents should start blogging… But do more than that… Put interesting and challenging ideas on your blog. Blogging may not be the panacea for the future of real estate agents, (there is a lot more to being a good real estate agent than being an engaging writer), but by blogging to learn more about the internet, you will learn about the trends that are shaping the industry!