Tag Archives: agents

Are Real Estate Agents Facing Extinction?

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[I’m very happy to introduce the newest addition to the Rain City Guide team. Joe Beitey is a real estate lawyer out of the South King & Pierce County areas who runs the EZLawCoach blog and is also the Corporate Counsel for the MLS4Owners website. Joe has been quite active in the RCG community lately and I look forward to reading his legal perspective as a contributor!]

(This article is NOT legal advice. Consult an attorney for any specific legal issues you may have.)

Oh my goodness, what’s with these trends!! Global warming, sub-prime lending putting banks at risk, a slow down in the national housing market (bursting bubble???), and Sweet Mother Mary & Joseph, what’s with this “Zillow thing

Where's the line between "agent" and "lawyer"?

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As with any blog post, this does not constitute legal advice. If you have a specific question, consult a specific attorney. 

Recents posts (first by Russ, then by Reba) have examined the role to be played in real estate transactions by agents and lawyers.  No doubt, everyone has a strong opinion based on their own personal experiences.  But what’s the law on the issue?

We all know that the seminal case on the issue is Cultum v. Heritage House Realtors, 103 Wn.2d 623 (1985). In that case, the buyer told the agent that she wanted to be able to inspect the home and rescind the contract based on her subjective interpretation of that inspection. Acting on this request, the agent used a form “drafted by an attorney” to include in the contract a very simple inspection contingency: “This offer is contingent on a satisfactory Structural Inspection, to be completed by 8/20/80.” The agent used the “single standard form” provided by the broker. The buyer performed a whole house inspection and was not satisfied with the results. The seller, however, refused to return the earnest money because the report did not objectively indicate any structural defficiencies.

The trial court found that the agent, in drafting the contingency, engaged in the practice of law.  The Supreme Court agreed, as the agent clearly created a document that affected the legal rights and obligations of the buyer. However, the Court decided that, in the interests of an efficient real estate market, an agent should be allowed to engage in the limited practice of law.  Thus, the Court concluded (using “agent” in place of “broker/salesperson”:

“[An agent] is permitted to complete simple printed standardized real estate forms, which forms must be approved by a lawyer, it being understood that these forms shall not be used for other than simple real estate transactions which arise in the usual course of the [agent’s] business and that such forms will be used only in connection with real estate transactions actually handled by such [agent] as [an agent] and then without charge for the simple service of completing the form.” 

However, “if [the agent] believes there may be complicated legal issues involved, he or she should persuade the parties to seek legal advice.” Moreover, “when completing form earnest money agreements, [the agent] must comply with the standard of care of a practicing attorney.” 103 Wn.d20 at 630-31.

So when does the agent cross the line and engage in the unauthorized practice of law?  Before rereading the case in response to the above posts, I thought that a Form 34 was a standing invitation for an agent to cross the line. However, that very probably is not correct. After all, the agent in Cultum wrote a simple contingency, and that fell within the Court’s rule allowing agents to practice law to a limited extent.  (The agent was ultimately liable for the buyer’s loss because the contingency was poorly written, but that’s another topic).

The answer, as suggested by the posts and the comments, turns on the complexity of the clause being inserted into the Form 34. If it’s a “complicated legal issue,” it’s not appropriate for an agent.  Seller wants to take chandelier?  Probably OK. Contract is contingent on events not directly within the control of the parties? Probably not OK. Unfortunately, there’s no bright line rule to be applied in every situation.

In light of that rule, should agents be trained in how to insert contractual language in a Form 34?  After reading Cultum, I think so. They have the legal authority to do so and almost certainly will if necessary to meet the needs of the client. If they can and will do so, then they should have appropriate training so that they can do so competently.

And a final note: should an agent review a non-client’s PSA? Well, the agent does so at his or her own risk, as that review clearly falls outside of the rule set by Cultum.  The review almost certainly constitutes the unauthorized practice of law.

 

New seminar in Los Angeles this week…

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Last time I ran a seminar with Russ Cofano, I mentioned that I was considering creating a new seminar by slightly adjusting the topic… Instead of the seminar being “all about blogging”, or a “bloginar”, I really wanted to focus on the bringing an understanding to how online technologies are radically changing the industry and how agents can not only adapt, but thrive in this new environment.

After a few conversations about this idea with Errol Samuelson of Top Producer, he also showed a huge amount of excitement in the idea and offered to organize, promote and sponsor the entire thing. The result is that this next Tuesday and Wednesday I’ll be giving the new presentation (50% how the competition is changing the industry, 50% how agents can use online technologies to build up their online brand) in Los Angeles. We have tentative dates set for the end of the month in both Oakland and Seattle (to be announced soon) and assuming the seminars are well received, there’s no reason I couldn’t travel around the entire country giving advice to agents on how to enhance their existing business with social networking technologies.

If you are in the LA area, then consider visiting the seminar website to sign up (or the blog I created for the seminar). The event has already been picked up by both Greg and Brian, and from the comments on both sites, it looks like there should be more than a few people from ActiveRain and the RE.net in attendance! 🙂

Hope to see you there!

$100,000 + in consumer savings: It pays to shop

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[photopress:j0409344.jpg,thumb,alignright]Since Ardell mentioned the rebates her clients enjoyed, it got me thinking about our small business and how we stack up. During 2006, our purchase and sale clients saved over $60,000 in escrow fees alone compared to our competitors, more if you add up all the other industry inventions consumers are charged for. That figure does not even include the refinance business our office closed.

Put this in perspective:

Let’s say the median sales price in the Seattle area for a single family house is about $450,000 and the fee a seller pays to agents is $27,000, or 6% of the sales price. In contrast, the escrow fee each party (buyer,seller) pays at our office is about .0011111 or 1/10th of one percent of that same sales price. This illustration is not to say agents are overpaid.

Evidently, escrow fees are negotiable. Over the last few weeks our office has received a few calls from people asking if we will match certain title companies who are dropping their escrow fees—ironically, to levels that our clients have enjoyed and where we’ve been residing for the last three years running.

It pays for consumers to shop.

2006 Statistical Review and Highlights

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Straight out of the horses mouth. I noticed these stats posted by the NWMLS today. I found a smilar post on their public site, nwrealestate.com. You can see the detailed story here

During 2006, members of NWMLS. . .

  • Reported more than 96,000 closed sales with a combined value of more than $35 billion
  • Experienced a 6.7% drop in number of units sold compared to 2005, but an increase of about 5% in the dollar volume of the closed transaction
  • Reported 1,951 sales of single family homes priced at $1 million or more (up from 1521 during 2005) and 859 sales of condominiums priced at $500,000 or more (up from 623 during 2005).
  • The MLS area covering Bellevue/West of 405 had the highest number of million dollar-plus sales with 219, followed by Central Seattle/Madison Park with 165. For high-end condos ($500,000-plus), west Bellevue had the largest number (183), followed by Belltown/downtown Seattle (130) and Kirkland (117); 145 condos sold for more than $1 million
  • Among the 19 counties in the MLS service area, San Juan claimed the highest median price ($539,500) for single family homes that sold last year; King County followed at $425,000
  • Maintained a high ratio of cross-sales: more than three of every four transactions were listed by one office and sold by a different office
  • Added 139,814 new listings of SFH and condos to inventory, with the highest volume (14,541 added during June
  • Represented more than 30,000 home sellers, on average, each month
  • Reported double-digit price gains for SFH compared to 2005 in all but one county
  • In the four-county Puget Sound region (King, Snohomish, Pierce and Kitsap), only about 6% of single family homes sold for under $200,000
  • Sold more than 15,000 condominiums, about the same as during 2005; approximately 63% of all condos that sold system-wide were in King County.
  • Found wide variation in prices of 3-bedroom homes. For pre-owned homes (built 2004 or earlier), the median sales price ranged from $124,900 in Grant Co. to $508,000 in San Juan Co.
  • In King County, the average price of a single family home that sold in 2006 was about 2.9 times higher than the price in 1990 (up from $178,187 to $518,108).

NWMLS at a Glance

December 2006
Member Brokerages
2,075
Sales Associates
26,183
Counties included in Summary Report
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On mentoring and blogging…

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Another frequent contributor here on RCG asked me to write a little ditty about this subject matter as she was interested in how I saw the differences between the two.

My view of mentoring is that it’s done a very personal level and typically occurs between individuals with one person in the relationship acting as the “teacher” and the subordinate being the “student” in most cases. Also, these relationships are chosen between the parties. I’ve never seen a mentor/mentee situation where the two parties hadn’t agreed to it – most folks that have good information to share are usually quite disciplined and discerning about who they want to share that knowledge with and the people I’ve known that want to be mentored are usually pretty targeted in their choices of who that person or persons will be – it usually starts with the mentee taking note of respected colleagues in higher positions whether at the same company or elsewhere within an industry.

Blogging, on the other hand, is very public and generic in nature. When I put my thoughts down in this techno environment I’m releasing all of my thoughts into the universe to be picked up by anyone and everyone that might be interested and open to my ideas. There is no real selection process.

Another question has been put to me like this: “I am curious to know how struggling agents are managed in your office. Is there a framework set up to help new agents or any agent write a business plan? Maybe this is a sign of a wider industry problem, maybe not.”

First, I’ll say that I believe agents not knowing how to write a business plan is an industry wide problem and it’s a BIG problem in the real estate world. When I joined the broker’s office where I’m located I was brand new to the industry (but had bought 3 homes and sold 1) but I walked in the door with a business plan, a marketing plan, and a funded budget in hand. My brokers, who have been around 30+ years, told me later that I was the first agent they’d ever had do such a thing. From what I’ve sorted out in speaking with agents of all levels of experience is the majority of people got into this industry with no inkling of how they should get themselves prepared for doing anything other than selling houses. As independent contractors (the majority of us) we are all small business owners and that means you must have experience or willingness to learn how to run a business. I’ve noticed such a lack of business planning and understanding in this arena that I’m launching a side business this year to teach agents these skills via online classes.

There is much more to being a real estate agent than just knowing how to read and fill out a contract, stage a home, or answer buyer’s questions about financing and closing documents. The main reason upwards of 90% of first year agents fail in the first year of business is usually due to lack of planning and a lack of proper funding. Even in the 2nd year of business between 60-80% of those agents fall out of the business – again, usually from a lack of planning and funding. The majority of agents I’ve spoken to never knew how expensive it was to be an agent with respect to broker fees. And then there is the “herd mentality” of ordering the same marketing stuff that everyone else does because rarely does a new agent know to ask the right questions about a product before deciding to buy large quantities of it. Example – I received more calendars this year from vendors than I could possibly need in my home and office yet I know large numbers of agents that use this as part of their “touch” programs. Differentiation is key. How can you stand out when you are doing what everyone else is doing? Companies like HouseValues (who I write about in a post below and in previous posts) also can be expensive lead referrals services cutting a lot of the potential revenue stream for an agent. Plus, you have to understand the difference between advertising, branding and marketing and what those programs mean to your bottom line.

Anyhow, the question about struggling agents is not too common in our office because our brokers tend to only take on those that have demonstrated ability. But, for those new agents (we’re now bringing them in) and some that are beginning to struggle there are methods in place to help such as training programs that are offered via a proprietary satellite network, we have onsite managers that will provide coaching opportunities, and there are some mentoring programs as well.

10 Great Interview Questions for Agents

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The Dumb Little Man (who is anything but…) just listed 10 questions he asked real estate agents along with the answers he got and the answers he wanted to hear.

How are you going to advertise my home?
Why are you saying my home is worth $400K when I think its worth $325K?
Is your realty company placing pictures on your website and other listing services?
Will you be at the closing or will you send a lackey?
Show me your municipal reporting on the area?
What are your stats?
How accessible are you?
What is your commission?
How can I prepare to show my home?
Can I have the names and phone numbers of the last 3 people that listed with you?

Note that this blog post got picked up by lifehacker and there are some interesting conversations going on over there as well…

Update: Just noticed I was a little behind on this story as it was already covered by both Jonathan and Erik. 🙂

Interview with Mary McKnight of RSS Pieces

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[photopress:mary_mcknight.jpg,full,alignright]As the online face of RSS Pieces, Mary has quickly become an influential member of the real estate blogging community by freely giving her expertise on many technical areas of real estate blogging. She’s fun, interesting, opinionated and intelligent… What more could we ask for?

What inspired you to start blogging?

I actually started blogging years ago on a number of fitness sites because it was a passion of mine and blogging was a way of connecting with other aficionados and sharing my experience and knowledge. That’s where I developed my unique voice and my strategy for driving traffic and penning posts that keep readers coming back. believe me, I crashed and burned many times when I first started blogging. Back then, there wasn’t a manual for how to do it- it was all trial and error. But over time, I came up with a formula that worked. So, when we entered the real estate market with a blogging product, I applied the same successful
formula I used for my fitness articles.

Are there any special topics or issues that you enjoy covering?

I love anything about emerging technologies so topics covering web 3.0, the semantic web, FAOF and SIOC are what I’m interested in covering now. But my roots are definitely tutorial posts. I like writing them and I love knowing that in some way I have helped Realtors to build their knowledge base so they have the tools to grow their business. I’m a big believer in giving people the tools to build their business regardless of which blogging product they use.

[photopress:rss_pieces.jpg,full,alignright]What have you done to personalize your blog?

I always try to use a conversational tone and talk to my readers rather than type at them. I hate to be lectured or read dry technical manuals (which I read a lot of), so I like to keep my posts fun and often campy. I also like to share little bits of my life in posts so readers can connect with me directly. I find that when people feel that they know you and can connect with you they are more likely to contact you or share themselves with you. I receive the most comments and emails from posts where I share bits of my life. Here is an article I wrote about humanizing your blog for intimacy.

Do you have any favorite posts?

By far my favorite post was the meme- I loved watching that virus spread throughout the industry and beyond.

I also have a special place for each post that I penned as a guest host on other blogs because I can’t believe anyone would trust me with their blog!

My favorite tutorial posts are:

What are some of your favorite blogs (real estate or otherwise)?

Good question. A blog has to be stellar to make my feed reader and here
are the top 5 feeds in my reader from Real Estate and Other.

Real Estate:

Other:

What tools/websites do you find most helpful in putting together your blog?

The RSS Pieces system was built by the ground up by our own staff so all the tools we need for SEO and add-on functionality are already inside the system but here are some of my favorite development and free SEO tools:

Macromedia Homesite, Widexl, NUAH, iWebTool, Zen Studio, W3C, RSS Pieces SEO tools. We also are always looking at what the power bloggers are doing and what the industry thinks is on the horizon.

How does blogging fit into the overall marketing of your business?

Blogging is an essential component of our marketing strategy since we are a blogging company. I think as a blogging company you have to prove that your system works by making it work for your own company. I hope that our little blog does show clients and prospective bloggers that you can build success with blogging in a fairly short period of time through strategic content, a little bit of home grown marketing, quality SEO and a lot of attitude.

What plans do you have to improve your blog over this next year?

  • Implementation of the semantic web in our blogging platform so each of our blogs will web 3.0 enabled
  • Drag and drop template configuration so users can rearrange the way their sites look without having to call the developers to recode them.
  • Better online image editing and gallery management in our editor
  • Better support for people using cell pones and PDAs

What is the one tool or feature that you wish your site had?

Better support for people using cell pones and PDAs.

What do you think real estate blogging will look like 3 years from now?

I think the line between blogs and websites will be blurred so much that people won’t be able to tell the difference. Blogs will take on more traditional website features like listing searches and mortgage calculators. They will begin to replace their website counterparts. This is the direction in which RSS Pieces has been moving. Traditional blogs are pretty featureless by nature, more and more companies will begin to add features to their blogs so they can become their central on-line presence. Also, once FAOF and SIOC are in place, blogs, forums, aggregators and other social media sites will become more interconnected giving blogs a firmer foothold on the Internet as information resources.

I also think that natural selection will occur and as the blog population grows, weaker blogs will die off and the overall quality of the remaining blogs will increase.

Thanks, Mary, for taking the time to answer these questions!

Everyone else, feel free to leave a comment or peruse these other interviews with other influential real estate bloggers…

Interview with Ardell DellaLoggia of the Searching Seattle Blog

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[photopress:ardell_mlsphoto.jpg,full,alignright]There is only one Ardell. She’s a top-notch blogger that shows up all over the place in the blogging world. In addition to RCG, she keeps up an ActiveRain blog and her solo blog at Searching Seattle. And while it might seem somewhat self-serving to interview one of our own contributors, I couldn’t resist the curiosity to unleash this interview on Ardell! 🙂

However, before I begin the interview, I have a HUGE announcement! Today marks Ardell’s one year anniversary as a Rain City Guide contributor. Her first words may have been “be gentle” but she has been much more disruptive than gentle on the real estate blogging world! Let me be the first to say thank for for giving us such a fabulous, fun, and fantastic year!

What inspired you to start blogging?

I wouldn’t call it an inspiration. I honestly was just doing my “good deed for the day”. A Microsoft employee named Noor, explained to me in his Toastmaster’s International speech at our club in Redmond/Bellevue, that a blog was a personal online journal, a web log, a log on the web. So when John Reilly of Internet Crusade emailed me on 1/1/07 and asked me to be one of the people to test their blog product, I had a basic idea of what he was asking. I said yes and just started typing away. I wasn’t really realizing others would read it, except John. I look back at those first articles and wonder why I chose to write on those topics. I mean, who is sitting around on New Year’s Day writing on such intense topics? I’m not a techie geek for sure, as you can tell by my huge print, color text, etc. But I am a real estate nerd.

Unlike other people who decided to blog, or who had an urge to be a writer, I was just typing out whatever I was thinking about. Just turned out to be TMI about real estate 🙂

Are there any special topics or issues that you enjoy covering?

I like to talk about the real estate process, real estate commissions especially the buyer agent fee, and how people and agents interact differently using technology and why that will make things easier and cheaper. I think people want to know a whole lot more about what they are getting themselves into. They may still want to hire someone to do “it” for them, but they want to know a whole lot more about what that “it” is, and why it costs so much and does it have to cost so much. I think talking about these things angers a lot of people, so I mix up other things in between. If I could, I’d only talk about those three things.

What have you done to personalize your blog?

Personalize my blog? LOL That’s an oxymoron…I’m all over it. To read me is to know me. I think I need to learn how to DE-personalize it 🙂

[photopress:ardell_at_computer_small.jpg,full,alignright]Do you have any favorite posts?

I loved this post and I especially loved when the client commented. It totally surprised me. This was my favorite, but it just slid by. I must have been the only one who liked it…oh, and my sister loved it. Most people, like “Jack” in that first linked article, came to me from this one. So I’d have to say that is one of my favorites as well.

What are some of your favorite blogs (real estate or otherwise)?

My first instinct in answering this question would be to link to the Who’s Who of the Blogosphere and the Usual Suspects, but honestly I don’t like blogs…I like people. To me Sellsius is Joe and Rudy, Urban Digs is Noah, Urbnlivn is Matt and Property Monger is Jon. I like those people via their blog. The only blog I used to read regularly was Bloodhound, but it has gotten too confusing for me. Too many people with too many different viewpoints. If I could click on Kris and read all her stuff in sequence, and then click on Greg, etc , the way RainCityGuide functions when you click our pictures, I’d still read it. But I can’t keep up with all the people, and I like the people, not the blogs. If I read the blog and don’t like the person…I leave. If the blog doesn’t have a personality, I don’t read it.

How does blogging fit into the overall marketing of your business?

It’s turned it upside down, as you know. Most of my clients come from my writings now. It’s nice that they already “know me” when we first meet and there doesn’t seem to be much difference from “me on blog” to “me in person”. I like when they say “Oh, now I know what Dustin meant when he said he can see your hands moving in your writings”. I think Glenn Kelman was one of the ones who said that when we met. I am in person as I am on the blog…one of the benefits of “stream of consciousness” blogging.

What plans do you have to improve your blog over this next year?

I added the podcast. Other than mispronouncing my name and calling me Ardle, I like it. I also want to make it easier for people to find specific topics of interest. More like an encyclopedia of real estate topics. Oops I mean wiki 😉 Right now you have to go to the archives, but I think that is one of the problems with a blog. The older it is the more you bury what people want to read. I indexed it last year, but I changed my categories so I have to get the index back up and linked. It’s a lot of work.

What is the one tool or feature that you wish your site had?

I actually like it the way it is. I’ve tried a lot of different platforms to test them. My Bloglines went caput the other day and I lost my entire Family Blog. It’s still there but it’s totally blank, so I’m never writing there again. Blogger is OK, but it bores me for some reason. I’ve tried it two or three times and can’t seem to be consistent there. I like having both WordPress and RealTown blogs. Word Press for Rain City Guide is THE best, but that’s because of what you, Dustin, have done to it. My other Word Press blog is not nearly as easy as this one. So best is Word Press after Dustin modifies it!

What do you think real estate blogging will look like 3 years from now?

I think you will see some lawsuits, actually. A lot of people are writing like they are 12 year olds on My Space and ranting about things that border on slander. Making negative comments about competitors, badmouthing those who “discount”, some even say nasty things about their own clients. Of course after a law suit or two the blogs will become less colorful and will be “bought” from news sources. So enjoy reading the colorful ones while you still can!

Thank you Ardell for taking the time to answer these questions!

Interviews, interviews interviews:

Group-Blog Etiquette

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[photopress:e.jpg,full,alignright]Will the Emily Post Institute add a section on Group-Blog Etiquette someday? Maybe. But in the meantime, we all are creating that which future generations will write, and possibly adhere to, so let’s “have at it”. I will post my views on the topic, and maybe we can all pick this apart and come up with some acceptable norms for others.

Just like the other “blog rules” like no deleting, and striking out instead of straight editing…and other Blogosphere Guidelines (vs. Rules), the Group Blog introduces a whole new bailiwick of issues to be struggled with and ironed out.

For those not in a Group Blog, some of these issues still exist for you. As in when do you or do you not go into someone else’s blog and start disagreeing with the “host” of that blog? Do you jump in with your opposing view, different view, or do you read and lurk?

So while I am tackling this from a Group-Blog standpoint, there are ramifications for all bloggers in “the Blogosphere”. Dustin and I have discussed this topic from time to time and our feeling, generally, is let it run its course so we all learn from the experience. “All” being “The Blogosphere” generally. So while I am touching on it here…this is a scenario that will play out differently in different places.

My thoughts are that a Group-Blog should avoid Fellow Writers tripping over each other by the structure of the blog itself. I’ve used this analogy with Dustin, “Would you rent three stores in a 10 store shopping strip to three different Pizza Places?” But then, everything goes back to real estate for me, so maybe that’s not a reasonable analogy 🙂

We have two attorneys. But Craig and Russ pretty much have different areas of interest. I never see them tripping over each other. So that’s a good mix, and in my opinion, two attorneys in a room is always the limit, though I have had three at once, but only once.

I think the same theory applies to lenders and agents. A commercial and a residential agent…good…no tripping. I’m not going to tell a commercial real estate agent how to do his business, and he’s not going to tell me how to do residential. Elaine’s focus was not the same as mine for the most part…so not much tripping.

The mix of people, I think is the main key, as it will keep blog etiquette issues to a minimum. With two commercial agents or two residential agents, that they work in different areas is not sufficient, but helps. When Greg Swann first added agents from different states, I have to admit I thought it was strange. But at least if they disagree on strategy or principle, they can say “Well here in San Diego things work differently. So in hindsight, Kudos to Greg on that one. (though I do not mean to suggest that is WHY they did that) Greg’s having come from the writing industry, I think, gave him the foresight to consider this the way one might divvy up the topics in a writing establishment. She’s gardening tips, he’s sports, etc… Though he has a mindset mix in AZ mixed in, they understand “their space” as far as I can tell. Whether it’s because they are just sharp dudes about it, or had an actual undertanding? I think they are just “sharp dudes about it” 🙂 Maybe a little of each.

However, we cannot do that nor do I suggest we do that, because we are Seattle. We are “Rain City”. So as much as I admire BloodhoundBlog’s format, I don’t think we can handle our blog etiquette issues in similar fashion. Having 12 real estate agents in the same marketplace, coming from all different directions, can turn into a very interesting thing to watch, along the lines of mud-wrestling in bikinis or a constant smack-down. Exciting, I guess to some, but…hmmmm.

I have been asked by some hefty blog sites out there in the Blogosphere to be interviewed on this issue, and have declined, as I think we need to talk it out here, where it happens. And not there, where they want to discuss it for other reasons. So this is just a beginning point, as I know for sure that “The Blogosphere” is inquiring into this issue.

In fact if anyone knows of any articles already written on Group-Blogs, please provide the links in the comments.

My thoughts are this. You run it like a combination of a Newspaper and an Agent Office Meeting. You try to keep the “group” going as cohesively as possible by keeping the mix a true mix, as in no “three pizza parlors”. We’ve already, though recently, stepped out of that advice/mindset, so obviously not all agree 🙂 I won’t go into what you do when you already have three pizza parlors in the shopping center, other than my comments to this scenario in comment #35.

Hashing out industry issues like Redfin’s treatment of the Buyer Agent Fee, whether or not to use written contracts with buyers and a host of other industry wide topics, is great.

But to give the consumer the transparency of strategy and procedure and detail, that they want, and not always be wishy-washy generic BS, will create a lot of differences of opinion. So if we are going to stop tripping on each other by not raising the topics the consumer yearns for…well, let’s just say that is my worst fear.

Ok Blog Etiquette Junkies! “Have “At It”!