Revolutionize Your Business in Only 3 Days with Blogging!

Maybe I’m becoming a blog snob, but I’m seeing more and more BAD marketing advice about blogs as they relate to real estate agents. A lot of people simply don’t understand the marketing potential of blogs and rather than giving useful advice, a lot of marketing “gurus” are stepping up to deliver advice designed to keep them in business. A good real estate blog is extremely cheap and costs much more in time than money. If someone is trying to sell you a blogging service that replaces time with money, they are likely trying to sell you a website with blog-like features. If your goal is to increase your presence on the web, then a website with blog-like features will get you about the same benefits of a typical website except you’ll end up with all the formatting restrictions inherent in a blog.

What got me started thinking about bad marketing (at least today) was when I read a comment on my 8 Mistakes article from an internet marketing expert who completely misses the marketing potential of blogs:

Some of the things this blogger wrote about were insightful and probably very appropriate guidelines for creating a typical blog. But on the other hand, there were a couple points that I just couldn’t look past:

* Don’t put your real estate listings on your blog
* Don’t “spam” your own blog with self promotion

Now, I’ve experienced a good deal of success in the real estate marketing business by executing a blog strategy that is not focused on being a “typical blog”. I’m not terribly concerned with creating a forum for discussion about Chicago real estate, nor am I terribly concerned with generating a loyal readership who will return to my site over and over.

If you keep reading his post, you’ll notice that the writer goes on to say that many people want to see homes when they search the internet for real estate information. He is right on that point, which would help explain the current bubble in new home search tools. However, even if people do want to look for homes on the internet, designing a blog around this is missing out on a large slice of potential home buyers who are looking to learn about neighborhoods, find appropriate real estate professionals, and research home-purchase advice.

However, the real kicker is that while there are some great ways to display a home listing on the internet, a blog entry is not one of them. Compared with the stuff you can do with a simple website creation tool like Microsoft Frontpage, let alone more advanced website creation tools, a blog post is down-right ugly. Blog posts are really geared toward text and they simply have limited graphic capabilities (while my blog software is top-notch, I have to dive into HTML code just to change the color or size of the font within the post!)

The author mentions the great success he’s had blogging about home listings. But does this typical listing on his blog come anywhere close to comparing to this beautiful listing that Joe put together? If your aim is to advertise a listing, then a webpage (or an entire website for that matter) is a much better way to accomplish this task than a blog entry!

However, I suspect that the author (who consults as an internet marketing expert) is under the assumption that because the home listing is in a “blog”, there is some type of search engine optimization benefit over a standard website. Not only that, but I’ve heard this logic said enough that I suspect this notion is prevalent in the real estate community (i.e. blogs show up better than websites in search results!). But this is a myth. Search engines do not even try to tell the difference between a blog and a typical website (after all, they both just appear to be a collection of HTML code to a search engine).

The REASON blogs tend to perform better in search engine results than typical webpages is a direct result of the community that has created them. When done right, a community of bloggers share links with each other and not just any links, but deep links associated with quality content. To create a blog without the intention of creating community (or loyal readers for that matter) is to completely misunderstand the marketing potential of blogs.

I also believe the authenticity of the author when he says that he has had success marketing homes through his blog. However, I think the success has a lot more to do with the fact that the author has created a community around providing interesting advice for buyers despite his lack of care for these readers. When I said it was a mistake to put listing information on a blog, this is because there are better ways to display listings than in a blog post and too much self-promotion inhibits creating a community.

I actually remember noticing, and then unsubscribing, to the author’s blog a long time ago because of all the self-promotional stuff. Interestingly, I would never have even found out about his post or linked to him had he not linked to me! By linking to me and taking part in the larger real estate blogging community, he has earned some backlinks to his site that will help him score better in search engines! A blog without community is simply a website that is organized chronologically and will be treated as such by the search engines.

If you want to see this bad idea taken a step further, check Ubertor’s latest product where they sell a self-updating blog of featured listings. What could possibly be the benefit of a blog (with all it’s ugly formatting restrictions) if it is self-updating? If an agent doesn’t think it is worth their time to select a few featured listings for their blog, do they really think it will be worth anyone’s time to read it? Let alone comment and link to these posts? Sometimes understanding whether or not an idea is a good marketing strategy takes little more than common sense.

Talking about common sense marketing… In putting together this post, I came across this great video featuring Seth Godin where he discusses with Google employees how much of their amazing success is related to how they have marketed their products (Thank you Grow-a-Brain!). The 48 minute video is so darn instructive for understanding how marketing should be done (and I believe that real estate agents are either in marketing or broke) that I’m going to experiment with including the video below so you can watch it directly from this site:

8 Common Mistakes Made By Real Estate Bloggers

In putting together Rain City Guide with Anna, I think we’ve made every blogging mistake that is possible… [photopress:lots_of_banners.jpg,full,alignright]In the spirit of learning from our mistakes, here are the top 8 mistakes that are made by real estate bloggers:

  • Mistake #1: Posting your listings. Treat your blog as a community resource and you will be rewarded. Treat it as an advertisement, and you will be unread.
  • Mistake #2: Too much stuff on the front page (See photo on the right!). In a previous iteration of Rain City Guide I noticed that the site was slow because I was asking users to load too much stuff when all they really wanted was the content! I’ve cleaned up the interface and I feel much better about the site.
  • Mistake #3: Create multiple blogs. Except for Jonathan Miller, I’ve never seen a good real estate blogger who could keep more than one blog interesting to read.
  • Mistake #4: Using a generic theme. Take the time to personalize the theme of your blog. Simple steps like adding your photo, editing the header graphic and changing around the colors can make a huge difference.
  • Mistake #5: Not reading other blogs. I built the original blog for Anna before I began reading other real estate blogs. No one ever linked to that site because I never linked to anyone else. Unless you were one of the originals, you won’t be able to get away with this and expect anyone to read your blog.
  • Mistake #6: Too much self-promotion. I stop reading blogs that include a paragraph about the author’s exceptional services at the bottom of every post (especially if this paragraph is filled with links!). Again, unless you were one of the originals, you can’t get away with this and expect anyone to read your blog.
  • Mistake #7: Expecting people to comment just because you asked a question. If you want a response out of your readers, you really have to make it interesting. Before asking a question, make sure you’re providing some content that is going to provoke them to respond!
  • Mistake #8: Writing a post inspired by another blogger without linking to them. The temptation to keep readers on your site is great, but the benefits of being a good linker are even greater!

As always, I’m interested in your feedback ๐Ÿ˜‰ , and would be interested to hear if people could add two more so that we could come with a even ten.

Real estate blogs spark key industry debate

Inman is running an interesting article on how blogs are changing the real estate industry (goes behind a subscription wall after today!). Once you get through a bit about Jonathan Miller of Matrix and Adam Koval of SocketSite, you might notice that they interviewed me as well. ๐Ÿ˜‰

Probably the oddest part about a formal interview like that is that after 30 to 40 minutes of talking you know that they are only going to use a few quotes. Nonetheless, I was glad to see that Jessica picked up on the two most valuable aspects to Rain City Guide: (1) the great contributors and (2) the excellent home search tool developed by Robbie.

Coffee Shop
(photo credit: Mark Reibman)

UPDATE: Surprise, surprise…. The Property Grunt did a much better job summarizing the article: “Jessica Swesey does a kick ass job getting into the heart and soul of real estate blogging.

You've got real estate questions, we've got answers!

I thought I’d try something new and open this thread up to your real estate questions…

Do you have a question about the Seattle market? Real estate technology? Legal issues? Loan issues? Photography? Neighborhoods? Do you worry about Hanan? ๐Ÿ˜‰ While there’s no guarantee we’ll know the answer, it is pretty rare that a good question goes unanswered on Rain City Guide.

Our current crop of real estate agents, mortgage brokers, real estate lawyers, real estate photographers, and real estate technology consultants are all motived to de-mystify the real estate industry, so hit us with some good questions and we’ll likely provide some interesting answers!

horse head statue

"Klaatu Verata Niktor"

Before we read Osman’s piece on Buyer’s Agency, let’s do a little review.

Does the seller or the seller’s broker really pay the buyer agent’s commission? To suggest, as Osman does, that the buyer is getting a “free ride” (down the garden path), is too simplistic.

earth

The day we envisioned that buyers would control their half of the transaction, we, the real estate industry, spent about 30 days toying with the concept. Then, in a New York Minute everyone turned on a dime and backpeddled to their comfort zone. That place where the seller and the seller’s broker controlled everything.

When you start talking about Buyer Agency in this Country, you might as well be spouting “Klaatu Verata Niktor”, as only agents seem to want to talk about it, while the general public’s eyes glaze over.

Buyer’s want a house, sellers want a buyer, and agents want to talk about agency.

Osman, buyer’s pay the buyer agent fee, not the seller. Unless we think of it that way, buyer’s will never be empowered in this Country, regardless of this whole data control “smoke and mirrors game” everyone is playing.

There are still many old curmudgeon rules in play, that prevent the buyer from truly controlling that fee, but let’s not suggest that buyer’s are getting anything for “free” please. The day the buyer takes possession and the right to pay a big mortgage payment every month, he starts paying for that fee in his monthly payment. The fact that he finances that fee, does not mean he doesn’t pay it…he pays it with interest!

Until we recognize this fact, buyer’s will remain Klaatu’s and will never become true Jedi’s.

The Importance of Making Stuff Up as You Go Along…

Jon Strum of the LA Real Estate blog put together a very interesting article manifesto that outlines what it will take for real estate agents can be successful in the future. It is a fascinating article and was picked up by both the NYT real estate blog and Redfin’s blog.

While he was picked apart in the comments section of the NYT’s blog, I think a lot of what he has to say is extremely relevant and that the successful real estate agents of the future will be the ones that learn how to re-invent what they do!

Jon’s point that “real estate professional is in the unique position of adding massive value on behalf of their client to the final outcome of the sale or purchase of a home” is extremely important. Many people are simply not equipped to buy and sell their own home on their own and are going to benefit from the assistance of a professional. While programs like Redfin Direct that allow people to buy and sell homes via the internet may some day capture 10 to 20 percent of the market that still leaves 80 to 90 percent of the market requiring more assistance. (This comment is not meant to invalidate Redfin’s business model as 10 to 20 percent of the real estate market is a HUGE chunk of change!).

broken water wheelThe crazy part is that anyone would disagree with Jon’s general premise that real estate consumers are becoming better equipped (information-wise) and they are going to continue to demand more “value-added” services from their agents. The vast amount of money that is currently spent on “branding” techniques by agents (ads on postcards, billboards, magnets, super-market dividers ???, etc) will inevitable need to give way as the commission structure on many deals change and successful agents learn how to operate on a much leaner budget. People are going to turn to the internet to find out about not only the value of their home (Zillow?), but context around how that value might change (blogging?). People moving to a new area are not only going to want neighborhood information (homepages), but context around those neighborhoods (blogging?). The agents who figure out how to use the efficiencies of scale that the internet can provide are the agents who will be successful into the future!

So what are the internet tools that agents should be using? I had a great email today from a Seattle real estate agent who has a very prominent position in the local search engines (he or she shall remain anonymous). They mentioned that they had been following Rain City Guide for a while, but it took them a while to figure out what I was doing… That brought a big smile to my face because I’m not sure that I’ve figured out what I’m doing! I’ve seen a huge growth in Rain City Guide traffic as we’ve added some wonderful contributors, but I’m convinced that there are still hundreds of ideas and opportunities that I’m yet to take advantage of. Will Rain City Guide learn about those opportunities? You can bet on it!

My advice? Agents who do not want to get lost in the internet shuffle that is sure to take place in the near future should get involved in internet. But don’t waste your time posting your marketing materials on-line because people rarely read that stuff when you spend good money to send it to their homes! It seems like a no-brainer to me that agents should start blogging… But do more than that… Put interesting and challenging ideas on your blog. Blogging may not be the panacea for the future of real estate agents, (there is a lot more to being a good real estate agent than being an engaging writer), but by blogging to learn more about the internet, you will learn about the trends that are shaping the industry!

Contributing to Rain City Guide…

staircase with windowSeveral real estate agents (and one broker) approached me last week with an interest in contributing to Rain City Guide. Just about every one of them said they had noticed that Rain City Guide has a very high rankings on some key Google search terms, like Agent Recommendations (#1), Seattle Real Estate (#6), and real estate (#2 on blog search). (All of them were surprised to hear that we got these high rankings despite being less than a year old and not spending a dime on typical search engine optimization (SEO) techniques!) I’ve been trying to spread the blogging gospel for quite a while that if real estate professionals work together to create their own useful content for their potential clients (i.e. blog together!), all the agents involved would benefit. It is nice to see that some local real estate agents are finally starting to “get” it.

So back to the original question… What does it take to become a contributor on Rain City Guide?

It’s easy! Here are three steps that are guaranteed to get my attention:

  1. Join in the discussion by leaving comments! The number of people writing comments has grown dramatically in the last few months, with many popular and/or controversial posts getting dozens of comments. (If you have been only reading the posts and not the comments, then you’ve been missing out on some of the most interesting real estate conversations on the web!).
  2. Register with Rain City Guide. (As a bonus, this gets you a username so that you can log-in and edit your comments.)
  3. Email me and let me know you’re interested!

Who do I think should be contributing to Rain City Guide?

Curb Appeal EnthusiasmAnyone who is willing to share their unique insights on the Seattle-area real estate market! There is no doubt in my mind that the site will be a better resource as more and more experienced real estate agents/brokers, mortgage brokers, and title representatives join the discussion. I also think the site would benefit from having a few other real estate professionals, like photographers and investors, adding their unique insights. All-in-all, there is plenty of room to grow and improve!

One more idea… Maybe you’re an agent who doesn’t want to jump into the blogosphere where your opinions can and will be closely examined (dare I say, “examined with hostility” ๐Ÿ™‚ ) but you still want to benefit from the exposure that posting on Rain City Guide will provide. I have an idea on how you can get involved as well! I’m looking for someone who would be willing to post an article each Friday that lists the most promising Open Houses of the weekend similar to the wonderful Curb Appeal Enthusiasm column that Alex of Behind the Mortgage puts together! I know that some agents already do this type of research, and if you are one of them, this would be a great way to get additional exposure for your hard work and knowledge! If you’re interested in putting something like this together, or have another idea for a regular column, let me know.

UPDATE:

I had an email from a reader asking me how many hits Rain City Guide gets per month from Google… Not knowing the answer right away, I dug into my stat program and produced this chart:

Unique Visitors Per Month on Rain City Guide

Some interesting notes:

  • More than half of Rain City Guide traffic comes from Google searches
  • In January of this year, Rain City Guide received more visitors from Google Image search (378) than from either Yahoo search (333) or MSN search (194)! (While I’m missing data from one more day in January, the trend will almost definitely hold!)
  • The uptick in May ’05 was almost definitely due to my release of gHomes (now replaced by this home search).

Happy Birthday Lenderama

Lenderama turned 1 year old today!

Rather than let Lenderama slow down in its old age, it is pretty obvious that Todd Carpenter is going to make sure Lenderama is always on the cutting edge! Just before announcing his one year birthday, Todd released a dynamic bookmark tool that mashes-up the Firefox browser, RSS feeds and del.icio.us.

lenderama bookmark

I’ve been playing with the bookmark tool for a few hours now, and I’m completely impressed. He’s categorized more mortgage related sites than I knew existed! It includes news sites, forums, directories, and a huge number of lenders. While this list could be useful if you’re a potential home buyer or a real estate agent, this bookmark tool is a must if you’re a mortgage broker.

To learn how to install this tool, check out the Bookmark Spotlight site.

Zillow fans, meet your new blog

Blog of Spencer Rascoff, employee of Zillow. Today’s post gives out (already available) information about Zillow. They’ve raised $32 million. It sounds like they’re settling in on a business model: Zillow’s 75 employees (mostly engineers) will manage to get the beta version out within the next 6 months. The comparison of Zillow to Hotwire is also very informative.

-Galen
ShackPrices.com

Interview with Andy Kaufman of MyEastBayAgent

Andy KaufmanWhen the wave of new technologies crashes on the real estate industry, you can be certain that Andy Kaufman will be surfing it in with a smile on his face.

I’m extremely pleased that I get to conclude my series of interviews with the following responses from Andy Kaufman of MyEastBayAgent. I’ve only known Andy for a few months (and I’m yet to meet him in person), but between email, blogging, photo-sharing, and our Skype conversations, he’s become a good friend. He has an obvious passion for exploring the intersection of technology and real estate, and by being located in Berkeley, California, he seems to be near the heart of all things Web2.0.

What inspired you to start blogging?

I was at my good friend Nate Koechleyโ€™s holiday party last year and everybody kept talking about flickr & del.icio.us, so I asked him the deal was. He told me to sign up with Bloglines, Flickr & Del.icio.us, use them and then go from there.

I โ€œgot