Get out your boxing gloves! Attorneys vs. Agents

Hi Russ, thanks for taking me up on the request to put a blog together on this subject. Sorry I’ve been slammed with work to read it till now, but, I guess that’s a good thing. I’ll try to stick to the nature of what you started with in your original post as I see several folks have tried veering away from your target discussion. To your remark “Where I have to scratch my head is with the deals that are a bit out of the ordinary. Where the blank addendum becomes a significant part of the deal. My guess is that most of these deals also don’t get to the attorney. And yet I have seen many of these deals when the transaction blows up or after closing and everyone (many times including the agent) are in wonder why they tried to go it alone.” I’d have to say that you are likely right that the majority of these don’t see the light of an attorney’s office. My personal guess is that many people wrongly believe that the cost will be exorbinant. Others are afraid of becoming embroiled in a long and tedious lawsuit that will consume their lives and financial resources. Personal experience so far with numerous residential and commercial clients is that this isn’t the case typically. I truly believe that fear of the unknown is what kills off a lot of people from getting representation from an attorney.

So, that leaves a lot of people relying on their agent to put together these addendums that cover the items that aren’t covered in boilerplate NWMLS contract language. Most agents don’t get much training in how to write these types of addendums although there is a good class that is taught through SKCAR (or at least there was) by Larry Christensen. In it he covered the topic of what elements should be considered when writing on Form 34 or the blank section of Form 22D (section 10). How he put the material to the class was great because he got people thinking critically about what should be used in these situations if there was no way to get an attorney involved – that was the “if, then” concept and the reminder that any monies associated with the transaction must be address (ie. earnest money). Example: If Seller does not perform (x) by (insert date), then Buyer may cancel the Agreement and Earnest Money is returned to the Buyer. Because of some the initial questions Larry asked in the session you could tell many agents in the room had been writing some pretty poor addendums in the past and I truly hope that they all walked away with some new knowledge and that they listened to his advice of building a relationship with an attorney.

This class got me to modify a little bit how I draft addendum language although the majority of the difficult cases go to our real estate and business attorney, Berrie Martinis of Garvey Schubert Barer http://www.gsblaw.com for drafting. I frequently pay for this service for my clients as an added value to them but if it’s going to get sticky in a particular transaction I do refer them directly. I’ve done this as well with an estate planning attorney at the same firm, Tim Burkart, when the right situations call for it (such as dealing with an estate). We usually discuss it in advance and determine what will work – often with discussion including Berrie or Tim on this decision. To go back to another posting on this subject someone said they frequently write addendums that state a seller may be taking an object with them upon closing. Well, my first thought was are you only writing “Dining room chandelier to go with Seller”? If you’re writing only these words a lot of unstated concerns come up – such as: 1) is the seller responsible for replacing the chandelier with another light fixture?, 2) is that fixture to be of the same quality and price point as the current chandelier?, 3) If seller is replacing the fixture, does Buyer, who will take possession, get to determine the style of the new light fixture? and so on… I think you get my drift.  If I were the seller’s agent in this situation and the seller had said that they would be taking the chandelier but they’d compensate for it, I would draft something more along the lines of “Dining room light fixture to remain as personal property of the Seller after Closing, allowing through to Possession for removal of the item. Costs to remove the light fixture will be borne by Seller. Additionally, Seller to credit Buyer ($ sum) for the cost of a like-kind replacement light fixture. Any costs for labor or other associated installment costs for replacing light fixture to be borne by the Buyer. If Seller fails to remove light fixture by the Possession date, then this addendum will automatically default and the light fixture will become the property of the Buyer. No compensation will be due from the Buyer to the Seller if the Seller does not meet the terms and timelines of this addendum for removal of the light fixture.”

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Does this look like too much to cover the issue?  Some people would say “yes” but I personally like the comprehensiveness of the language because it covers a lot of the possible questions and problems that could arise if these steps aren’t taken up front. It would be interesting to get your opinion on my example here, Russ. I’ve seen enough situations where a seller has taken something as simple as a light fixture and the buyer assumed a replacement would be put in and then they were surprised when one wasn’t there and a fight ensues leaving both parties with a “bad taste” at the end. On top of all the costs of purchasing a place, to find out you need to pay another $300-2000 for a new light fixture (chandeliers can be pricey) can be frustrating for a buyer and it makes the agents look bad because they should have considered these questions. It’s this kind of thing that helps bring value to the transaction and the clients. I’ve often called myself “an optimistic pessimist” because I always hope for the best, but I plan for the worst. That kind of thinking gets me asking questions that wouldn’t even come to mind for a lot of people when they’re buying a property. And, when I bring up questions that helps my clients to think critically about what they’re doing in a transaction and they feel more involved in their contract rather than feeling like they’re just being shoved through and they don’t really know what happened when it’s all done. This helps in making sure that when we have to go off the standard forms that we’re all focused on a good outcome and for our client’s interests to be protected.

I’ve had a few agents ask me if the simple addendums I write have been completed by an attorney because of their comprehensiveness. However, I would never hold myself out as an attorney or being as educated in case law. I just got done telling a client today that I have to be very careful in even discussing the meaning and interpretation of contract language and that I suggest he use his attorney to review some upcoming language in a Public Offering Statement that we’ll be reviewing. When it comes to being considered a “peer” with attorneys or any of the other professionals we engage with on a daily basis, I consider that to be in the sense that I should be able to engage in an educated, experience based and professional discussion of terms, consequences, and concern for the best interests of the mutual client. Each professional brings something useful to the table and it’s being able to merge all of these skillsets into a successful situation for the client that should be the goal.  And sometimes that situation may mean killing a deal to save a client from a precarious purchase – not all deals should go through – but that doesn’t mean another property won’t come up that will result in a successful purchase.

This brings me to a subject I want to blog about in the near future – raising the level of professionalism of the real estate industry in general. That, and getting agents to stop those old sayings of things like “buyers are liars and sellers are worse.”  When I got in the industry 4 years ago I couldn’t believe people in the industry said stuff like this around me all the time. It seems like an “us vs. them” mentality. How messed up is that!?!? If you’re a professional you don’t walk into a meeting with a prospective client with this kind of mindset and I’m glad that I don’t.

Adventures in digital listing land

Recently, one of my clients (Real Property Associates) asked me to automate the process of submitting (or advertising) their real estate listings and rental properties on Trulia, Google Base, and Craigslist. After implementing the feature, I thought sharing my experiences would a make an interesting blog post. (So here we are)…

[photopress:Feed_1_2.gif,full,alignright]As you may know, there are 2 ways of getting your listings on Trulia. The easiest is just to let Trulia crawl your site. Unfortunately this method doesn’t work very well since there are an infinite number of ways to present listings on a web page, and Trulia’s engineers haven’t been able to spend the requisite infinite amount of time required to handle all the cases. This isn’t a knock on Trulia, since Google Base doesn’t even attempt to do this, but just a reminder that there are a lot of things software just can’t do yet. If this method works for you, your lucky.

The recommended way is far more reliable. You merely need to host an XML file on your web site that contains the listings you want to promote, and then once day or so, Trulia’s web farm will request your file, parse it, and import onto their site for the whole world to see.

In my case, since I already export MLS searches via RSS (I knew writing that feature was a good idea), I merely had to spend a couple hours tweaking the output of my MLS RSS feed pages to match Trulia’s schema, register the URL on Trulia, and in 48 hours, we had listings on Trulia. And in 72 hours, I noticed referrals from Trulia was already generating about 4% of the site’s traffic!

By comparison, Google Base was easier in some respects and more cumbersome in others. The nice thing about the Google Base file format is that it is standard RSS. Or rather, it’s standard in the same way the Microsoft Word exports standard HTML. It’s RSS with a bunch of namespaced items for the custom attributes that Google Base uses for it’s Housing item type. Anyway, if you have already have an MLS RSS feed, tweaking the output to match Google’s schema is pretty straight forward. I should note that Google appeared to be more particular about the XML it gets than Trulia appeared to be, so you’ll probably be spending more time getting things onto Google Base.

The problem with Google Base isn’t creating the feed, it’s getting it up there. You see, Google Base does not download an URL like Trulia does, therefore you have to upload your data to the GooglePlex. There are 2 ways to upload your data, via a web browser or via ftp. I ended up writing a script on my server that would download a Google Base feed from my web server, and then upload it to Google in the middle of the night.

Automating Craigslist from a web page was an interesting challenge. They have a very aggressive anti-spamming policy, CAPTCHAs, have no supported way of submitting a post programatically, and the web browser’s cross domain security model certainly doesn’t make things easier. Fortunately, I found a way around everything but the CAPTCHA, but it required some IE only technology since Firefox on Windows still doesn’t support COM automation. (BTW, if any developers out there know if XUL applications on Firefox/Mozilla can accomplish everything IE based HTA’s can, drop me line. I’d love to talk with you)

After serving up listings to “the major players”, I decided to see what the beast from Redmond was up to. Turns out they want in on the action too (big surprise), and the 1-2 punch of Windows Live Expo and Live Product Upload appears to be Microsoft’s answer to both Craigslist and GoogleBase. I’ve signed up for the Live Product Upload Beta, and I’m looking forward to adding support for their service once they get their act together. It looks promising, but currently their upload service is more designed for merchants selling products, instead of real estate professionals selling homes.

Hopefully, the Live Product Upload team will correct this oversight and support multiple item types for upload. They better not wait too long to get that feature implemented, because I’ve recently discovered that Propsmart, Oodle, Edgeio, already have web feed programs in place for XML formatted listing submission. It looks like I’m going to be busy…

So, what sites do you use for listing promotion (or just reading classifieds)? Backpage.com looks like a promising up and comer. Anybody use postlets.com to assist in your online classified ad management? Anybody using Zillow, SubmitYourListings.com, or Ebay for listings promotion? Is paid advertising worth the expense when the free online classified marketplace is exploding?

Calling All Patches Pals

Tomorrow is a VERY BIG DAY for all Patches Pals.   If you grew up in the Seattle area, you must know JP Patches, the one and only Mayor of the City Dump.   Beginning at 10:00 a.m. at the Red Door Ale House in Fremont, JP and friends (including Gertrude) will be present for the unveiling of the scale model of the statue that will be built to honor this local treasure.   Last year, JP was featured in an article in the Seattle Times about why this clown deserves such recognition.

Yes.  I’m a bona fide Patches Pal.  We actually had JP hired to perform our marriage ceremony at our home last April 1, 2006.   But when our small wedding began to to turn into a circus, pun intended, we decided to elope…so no JP nuptials.

A few fellow Patches Pals at the Northwest Academy of Television Arts and Science have been raising money to build this statue.  At tomorrows event, you will have the opportunity to purchase “Patches Pavers” that will surround the statue by dropping your donation into the ICU2TV.   Any moneys raised beyond the building of the statue will be donated to Childrens Hospital.  

I wouldn’t miss this for the world…I hope to see you there!

The House was Smokin'

[photopress:issaquah_highlands.jpg,thumb,alignright]Randy (husband) and I are buying a new home in Issaquah Highlands, a neighborhood I really love. Won’t we be neighbors, Robbie?  Reminds me of Queen Anne with the local community feel.  It was supposed to be the new home for Microsoft, but the company decided to stay in Redmond although Issaquah Highlands is home to many Microsofties. It didn’t seem to matter that Microsoft didn’t take up residence there as it is booming anyway.  I’m looking forward to seeing it continue developing.  I understand the shopping district will be like the U Village and that they’re just waiting for an anchor grocery store before they begin building the village. In ground internet and intranet, acres of playgrounds, in community grade school, wine restaurant, everything you need in a community.[photopress:smoking_house.JPG,thumb,alignleft]

The Highlands has several green builders and we’re buying from one of them, Specialized Homes who specializes in the Healthy Habitat approach to building. It’s educational to understand the purpose behind the eco friendly materials and systems he’s using. One of the really interesting things I’ve learned watching the home get built is the heating system.  Most heating systems lose up to 50% of the heat in leaky ducts making the 92% efficient furnaces hardly worth the extra money when the system is really only 46% efficient.  

One day, my duct work was all gunked up with a gray substance which I’d never seen before. It was applied to about 90% of the ductwork in the entire house. Bob, the builder, told us that he had conducted a ‘smoke test’ by running smoke thru the ductwork to look for leaks. The gray gunk was applied anywhere and everywhere there was smoke coming thru. They applied it until it was totally sealed and no more smoke! It improves comfort, lowers heating bills and improves air quality.  There’s also better windows, totally sealed doors, better insulation. it all adds up, but the smoke test I thought was cool and it makes sense now to spend the extra cost of the 92% efficient furnace.

These are great websites to learn about this if you’re so interested. Not only am I happy to know that the house will be healthier to live in, but I predicting a heating bill 1/2 of what I am now paying which I’ll need with the higher payments! Check out those web sites to learn more ways to improve the energy efficiency of your home.

 

New-home sales plunged… blah blah blah… largest amount since 1990… blah blah blah

I am sure everyone in the industry (or who follows the industry) has heard the same thing.  I actualy meant to publish this blog in late January when the PI posted the article… but better late than never.  I know lots of my clients, investors and friends have been asking me this same question for a while now.  So what do I say to them? OR… What do I say to all of those real estate bubble watchers!

The reality is that two thirds of the households in the U.S. lived in their own home in 2000. In 2000 the median value of these homes was $119,600. This is 18% more than the median value in 1990, and more than double the median value in 1950 of $44,600 (in 2000 dollars).  With a quick look back at 2006 and you see the national average was $224,900.  That is an 88% return in those 6 years or a 15% annual average.

So houses dropping by more than 8% last year is not that bad in the slightly bigger picture.  It still is not an easy pill to swallow considering prices are down 17.3% from 2005.  Which seems crazy, but considering the stats in 2005 was averaging a 24% increase a year and an average price in 2005 of $264,932.

This is a conversation for a different day, but if you want to take in to account that most of these homes on average were purchased with a down payment of 20% or less.  Let’s assume your mortgage was equal to your payment (just to keep it simple).  That means on average in 2000 a home owner’s (roughly) $40,000 down payment would have returned that original down payment + another $64,932 in 2005 a 162% return!  Not as good, but still a steller return using 2006 numbers, still a 50% return.

That is what I say

Taco trucks on the radio today

I was on KUOW 94.9 this morning as a guest on a show about taco trucks. Unfortunately I was on my cell phone without a landline in sight, so my voice was a little muffled. LosTacoTrucks.com was my first Google maps-based website (can you tell?) and it has been entirely neglected of late for ShackPrices.com. In the early days, we considered a spanglish (or a franglais) name for ShackPrices, but elhouses.com just doesn’t have the right ring or the right feel to it (is it a site for houses in Spanish speaking countries?).

One of my favorite things about Seattle is the boom in immigrant run restaurants that are for other immigrants. Taco trucks are a prime example of this – you couldn’t get anything but americanized Mexican food when I was growing up, but now you can get really good, authentic Mexican food at taco trucks around the city and around the suburbs. And when you go to the trucks, you will be surrounded by Mexican people getting a flavor of home.

There are a lot of other great ethnic restaurants in the Rainier Valley and in White Center. My girlfriend and I went to a great Eritrean restaurant / bar just south of the I-90 – Rainier Avenue interchange the other night – it’s similar to Ethiopian food, but I wouldn’t say that too loudly at the restaurant. If you’ve never been to White Center, I highly recommend visiting the Salvadorian Bakery for dinner. If you’ve already been, you should visit one of the two taco trucks nearby – they’re great.

Here’s the taco truck list if you can’t find one near you on my site: http://kuow.org/resource/weekday/taco_truck_070208.txt. The other guests on the show went for the exotic soups and full meals offered at taco trucks, but I recommend the simple, straight forward items like tacos and tortas.

(Are We) Oil and Water?

In a comment to a post on Financing Contingencies, Reba baited Craig and I to write a post on the uncommon relationships between real estate agent and attorney.   She said,

“Maybe it’s worth another blog post to discuss why some agents seem to feel that they are diametrically opposed to attorneys when it comes to real estate transactions. I constantly hear people say “if an attorney gets involved this deal is dead

Biliruben's House – $639,950

Hello everyone! Welcome to Biliruben’s new home.

Now don’t get excited, because Biliruben doesn’t want to sell this beautiful home.  He loves it.  It is over 3,000 square feet.  It has four bedrooms and two and a half baths.  A fabulous new gourmet kitchen with maple cabinetry and granite countertops.  A MASTER suite of which Biliruben himself is the master, oversized bedroom with a full five piece bath including a jacuzzi tub. 

How’d I do Bili?  Close?

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Watch Out Below!

While I-pods are a great way to catch up on the numerous webinars posted during working hours, they can be a bit dangerous when the listener removes themselves from the world around them. Let me give you a little example of what I mean by this.

Last weekend, my son and his pregnant (yes, I’m proud!) wife needed my husband’s (Randy) assistance updating his 1/2 bath prior to listing his home for sale.  Here’s the setup: 2 story bungalow with a basement. 2nd story bathroom directly above main floor bath using same waste pipe that drain straight down into waste pipe in basement floor. Becuase 2nd floor bath had pvc pipe and basement had the old cast iron, the best thing to do was replace the whole pipe at the same time. So, of course, they pulled the waste pipe out of the main floor bath, disconnecting the 2nd story bath from the waste pipe in the basement. All’s well and Randy is getting ready to reinstall from the 2nd floor waste to the basement by handing the pipe down to son Ryan in the basement. [photopress:ryan_and_randy_in_the_shit_hole.jpg,thumb,alignright]Great great plan, all is going well, but my lecture was over, I removed my headphones, and ran up the stairs to use the only operating bathroom in the house except that, you guessed it, one flush and whoosh, down thru the 1st floor bath directly into the face of my darling son Ryan, bounced off him and onto his computer and everything on the desk that he was working on!

 The moral of the story is: Don’t visit your son!