About ARDELL

ARDELL is a Managing Broker with Better Properties METRO King County. ARDELL was named one of the Most Influential Real Estate Bloggers in the U.S. by Inman News and has 34+ years experience in Real Estate up and down both Coasts, representing both buyers and sellers of homes in Seattle and on The Eastside. email: ardelld@gmail.com cell: 206-910-1000

Update on Sixty-01 Seattle Area Appreciation

[photopress:six.jpg,thumb,alignright]Earlier today, John D asked me to update the Seattle Area Appreciation post I wrote back in February. You’ll have to click the link to get the history. I’ll start from early 2006 with a cut and paste of that portion and take it from there. These are 2 bedroom 1/ 1/2 bath townhomes.

03/30/06 – $177,000

06/07/06 – $205,450 (list at $199,900)

07/11/06 – $205,000

08/25/06 – $227,500

09/13/06 – $235,000

11/01/06 – $245,000
01/06/07 – $220,000
01/17/07 – $252,500

03/07/07 – $230,000 (not on lake)

03/09/07 – $269,000

03/23/07 – $243,500

03/30/07 – $227,000

04/09/07 – $251,000

04/03/07 – $258,000

04/23/07 – $244,000

04/25/07 – $223,000 (not on lake, no photos)

05/02/07 – $266,000

05/09/07 – $276,000

05/14/07 – $275,000

05/22/07 – $282,000

06/04/07 – $262,500

06/18/07 – $286,000

06/18/07 – $300,000 (purchased for $94,000 in 97 and remodeled)

07/30/07 – $269,950 (no inside photos)

07/30/07 – $229,950 (not on lake) wow

08/31/07 – $268,950 (not on lake)

09/27/07 – $249,000 (not on lake)

10/06/07 – $308,000 (purchased for $130,000 in 09/02 and remodeled)

Microsoft Theater Troupe

A good friend of mine is involved with The Microsoft Theater Troupe and their Fall Production of “Schoolhouse Rock”.  Minimum donation is $15 and all proceeds go to charity as part of Microsoft’s Giving Campaign.

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The show starts this Friday and there are performances Friday and Saturday October 26th and 27th and Thursday, Friday and Saturday November 1,2,3,8,9 and 10.

Microsoft employees reserve seating through their internal system and non-microsoft employees reserve their seating by sending an email to tickets@microsoft.com

The show is at 8 p.m. each night shown above, in the Microsoft Building 31 Cafe. 

 

The MLS is not just for advertising your property

[photopress:just_listed.jpg,thumb,alignright]Agent receives $5,000 fine for taking the key from the keybox, giving it to the electrician and allowing the electrician to remain on the property unattended.

Agent receives $5,000 fine for giving her keypad to an unlicensed friend to show property.

Agent fined $3,000 for changing the price by $1.00 or $2.00 to cause the property to show up on the agent hotsheet to get more attention and possibly showings.

Agent fined $3,000 for advertising another agent’s listed property in a real estate publication.

Agent waited in car while handing his keypad to his unlicensed assistant who showed the property. Agent did not leave a business card in the house. $5,000 fine.

$1,500 fine for not uploading a photo in a timely manner, not changing the status in a timely manner and not taking the keybox off of the property in a timely manner.

It is sometimes easy to forget that “The MLS” is not simply a data base for listed property to gain the eyes and interest of potential buyers. Reading the report of hefty fines being paid by members for, in some cases, what might appear to be fairly minor transgressions, is a good reminder of what “the mls” really is and is not.

I have to admit that as I am typing this, I am wondering if there is a fine for writing a blog post about fines.

Department of Justice Speaks Out

[photopress:doj.jpg,thumb,alignright]This website put out by the Department of Justice’s Antitrust Division is…Oh MY GOD!!!  It’s almost an indictment of the entire industry!

Most of you know about the lawsuit that is still ongoing filed by the Department of Justice against the National Association of Realtors.  There are a few other cases as well, noted on this website.

Based on the entire content of this site, which is well worth your time to peruse, it seems the DOJ is taking a stand whether they win or lose in the individual suits.

It’s a Call to Action.  Will the Industry respond accordingly?  Quite an amazing site!  Portions appear to have been written by Glenn Kelman 🙂

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Added to post from comments below.  What can Brokers do to help the DOJ’s efforts:

There are many things that Brokers can do to help.

1) Remove all commission language that reduces the mls offering to the Buyer Agent, if the Buyer Agent is not present when the buyer first views the property. In fact, I think the mls should not permit these clauses, as they are not being uniformly enforced, and in fact may be totally unenforceable.

2) Remove all minimum commission language directing agents with regard to agent client commission negotiations. While a Company can set a minimum amount that the agent must pay to their broker, they should not control the amount an agent can negotiate with a client.

Don’t you think it’s a bit odd that many agents will not pay a Broker for a whole year, what they would charge some clients for one move out-move in?

3) Clearly no Broker should permit talk within their office against any new business models. No talk about not showing certain property. No talk about how to combat the intrusion of certain business models on their income stream. In fact, I will not talk about commissions en masse at any office meetings.

I will meet one on one with any agent to discuss their individual goals and business plans. I can further discuss the amount the Company expects that particular agent to pay to the Company in a year’s time. But I will not discuss commissions as general policy, nor tell them what commission they must charge their clients.

Each agent is their own business. So any company that binds these separate businesses together as one commission model, is hindering competition in the marketplace. I know that’s a different way to look at it. But it’s true. No Company should have a policy that addresses in any way, the commission dollar that is not staying with the Company.

ZOLVE.com – Another RE Network

[photopress:et.jpg,thumb,alignright]On Sunday I had the opportunity to interview Brian Wilson who is today launching yet another Real Estate “Social” Networking platform, ZOLVE.com

The press release states it is “the industry’s first and only”:

COLORADO SPRINGS, COLO. – October 9, 2007 – Zolve today announced the launch of the first online network for real estate professionals. Zolve is the industry’s first and only online real estate network designed to help real estate professionals streamline the client referral process and expand their spheres of influence in order to do more business.”

We all know it isn’t the first, but it may be the first to charge for the privilege of being a participant.

“Zolve offers a 30-day, risk free trial. During the first year of operation, Zolve membership is $395, a discount of $600 from the list price of $995 per year or $99 per month.”

The interesting part of this story is that Brian dreamed up the idea after being deployed and while serving in Baghdad.

The more I spoke with Brian, the less I got the impression that it was like Facebook or Linkedin, the two names he mentioned the most during the call. I said, Brian, it sounds more like a network that would have been started based on a designation like CRS. A place where agents with a CRS designation could find other CRS designated agents.

He said, well ARDELL you kind of “nailed it” in that I DID start with fellow CRS designees. I asked how many of the 2,200 pre-signed members were CRS designees. Brian replied ALL 2,200 of them hold the CRS designation.

Given that fact, one might sign up now in case the current participants assume that all are CRS designees. Just sit quietly in the closet like ET, hoping to blend in and be chosen by association. Though I think it might have been more valuable if holding the CRS Designation was a requirement of membership long term. With all of the Social Networking platforms springing up everywhere, perhaps an exclusive group would have more appeal.

The referral fees are exchanged broker to broker in the selection process, and not shared in any way by the ZOLVE owners. While it is being touted as a place for agents to find other agents, I think its value will lie in buyers and sellers being able to view the members directly.

Everyone can find most agents online all by themselves. Shouldn’t the process of an agent getting 25% or more of the commission for telling another agent about someone who is interested in buying or selling a home just go away? Shouldn’t companies like Microsoft let their new hirees from around the Country go to one of these sites and pick their own agent, instead of charging the agent 35% or more so that the Company can choose an agent for them, to help defray the relocation costs?

Still the question begs to be answered. When will technology benefit the buyers and sellers directly? When will the machine that keeps the commission high so it can be split up into various slices, fall by the wayside? When will the buyers and sellers be able to take that same 25% – 35% or more for themselves, by entering into sites like ZOLVE and choosing their own agent.

Why can’t they “refer themselves” and take the same money an agent is more than willing to pay to another agent, but not to their client direct?

Until new and more sites evolve that create better and cheaper options for consumers, these sites like ZOLVE are just another way to perpetuate same old, same old. All the commission dollars being kept high to support the good old boy agent to agent palm greasing.

So a real estate broker, this one sitting in Baghdad, dreamed up yet another way to profit off agents paying each other for an introduction to a buyer or seller of real estate, adding yet another layer of cost for the consumer.

Better to have used that “think time” to find a way for buyers and sellers to pay a small fee to enter the site, choose their own agent, and take 25% of the commission into their corner.

Referral fees should go away. Yet another site to perpetuate referral fees is using Web 2.0 for the wrong reason.

Do It Yourself Home Staging

This is a good example of what a homeowner can do by themselves to get their property ready for market. There are really only three things that will help a property sell. Location, Condition and Price. The only thing you can do anything about are condition and price. So make sure you do your best with condition, before considering a price change.

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This 3 bedroom townhome in Brookwood Place in Bothell was already on the market with these before photos when Jeremy Keener and I arrived with nothing but a camera. We did not bring anything with us for staging this townhome to recreate the “stage” except what the owner already had in the townhome. Everything that was in the room is still in the room, just arranged a little differently.

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As you can see, this is the same room. The main change is to show the townhome’s best selling feature. By opening the blinds so that the photo in the mls shows the green out the window, a prospective buyer can readily see this prime feature. The “copy” did say it “backs to greenbelt”, but a picture speaks a thousand words. So we opened the blinds and let the greenbelt show.

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Transforming the dining room was easy. Mostly we just moved the sofa, which you will see in the living room photos, so it wasn’t blocking the entrance to the dining area. The tall piece in the corner was moved up behind the folded out futon in the bedroom photo above. The owner had already placed the tablecloth, table runner and pictures.

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We ditched the folding chairs into a closet. The room is big and bright without the chairs, so we left it that way. We reversed the sofa and loveseat, but I couldn’t get the sofa corner to fit totally out of the dining room entryway, so we simply took the blanket throw from the back of the sofa and draped it to help camoflouge the dark sofa corner intruding on the dining entry space.

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The living room was just too crowded with stuff. We pulled the big 3 foot ottoman out of the room and put it in the 3rd bedroom, which is on the main level and used as an office. We put the blue doggie bed in there also. We reversed the couch and loveseat to make more room walking into the dining area.

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We moved the coffee table into the center space between the couch and loveseat. We found the mantle items in other places, the center “picture” being a placemat. The throw pillows on the sofa ended up upstairs on the beds. We opened the blinds a tad to bring the green of the outdoors, inside. Other rooms were arranged as well, and it took less time to transform the townhome than it did to write this post.

Redfin on Guy Kawaski's Blog

[photopress:guy2_0_1.jpg,thumb,alignright]Over on Guy Kawasaki’s Blog “How to Change the World – A Practical Blog for Impractical People”, Glenn Kelman of Redfin posts their Actual Numbers against “The Redfin Model” figures in a post titled “Financial Models for Underachievers – Two Years of the Real Numbers of a Startup”

Seems the model is based on worst case scenario, to increase the odds of repeated rounds of funding.  Glenn says: “…we heeded Guy’s advice that ‘the three most powerful words you can utter at a board meeting are, We beat projections’. This convinced us to develop the worst possible financial model that could still be used to raise money.”

Hmmmm.  So you set your sights artificially low, so you can say you beat projections when asking for more money.  Had the sights not been intentionally low, maybe there wouldn’t be a new round of funding.  I guess that’s a strategy.  But it sounds a bit deceptive, doesn’t it? 

Surely people spending lots of money, aren’t totally awed when someone says “We beat projections!”.  One would hope that they would first ascertain if those projections were intentionally placed at worst case scenario, just so they could say “we beat projections!” to get more money.  One would think investors on a grand scale are a little smarter than that…or at least we hope they are.  But looks like Guy and Glenn know for fact that they are not, and are capitalizing on that fact.

It really is a great article, and Glenn is offering sanitized versions of the model for others to follow.  But if people looking for money can read this and use that model, wouldn’t the people handing out venture capital also be reading this?  Wouldn’t they in turn learn to scoff when someone says the magic words: “We beat projections!” again and again?

Yup, it’s “A Practical Blog for Impractical People” alright.  Sounds like the practical people are the ones asking for money, and the impractical ones are the people giving the money.

Other blog posts commenting on Guy Kawasaki’s post:

Sneak a Peak Inside Redfin by Joel Burslem on FoREM

Nick Bostic on Radiohead and Redfin (not quite related, but cute and noteworthy)

Greg Swann’s take on it

Tim Berry of Up and Running quotes the quote “Plan slow; Run fast”

 

How are condo/home sales being financed?

I don’t know about you, but I’ve been chomping at the bit to know how people who are buying, are financing these purchases.  It’s a monumental task to wade through the detail on this. I probably should have waited a week to get all of the September closings into the mix from the last few days.  But I just couldn’t wait another day!  The suspense was killing me. 

I used all sales from one city on the Eastside, closings from 8/1 through end of September, purchase prices of $400,000 or less.  For confidentiality reasons, since I am revealing mortgage data, I will not name which city I used.  Too easy to trace some of these to the actual purchaser.  I think it will be important to track over the next 6 months, how these percentages change, particularly with regard to FHA and financing for purchases with less than 20% down.

Here are the results of approximately 60 closings. Another 25 or so did not have the data recorded yet as to the mortgage amount and type.  I’ll pick those up in the next analysis.

1) 41.5% were 20% down or more.  Most exactly 20% down. 

2) 25% were 100% financed. Interesting note: 75% of the ones with 100% financing were done as ONE loan.  No second mortgage. So PMI may be back in a big way.  (private mortgage insurance instead of a high rate 2nd mortgage, for the amount financed representing over 80% of the purchase price.)  unless these programs waived PMI.  In any event, one loan and not two, as has been customary for quite some time now.  Big shift.

3) 15% were 10% down.  75% of those were also done as one 90% loan and not two, as in 80% and 10%.  Again…big shift.

4) 10% were 5% down.  Half done as one loan, and the other half done as two loans.

5) 5% were cash purchases.

6) 3.5% were FHA.  The amount financed on these were both 98.4% of sale price, and not 97%.  Important to note, as we tend to say that FHA is 3% down, but it really doesn’t work quite that way in reality.  One was sale price $274,000 with a financed amount $269,766.  The other was sale price $213,000 and financed amount $209,709.  More like 1.6% “down”.  I vaguely remember this from “the old days” but time for everyone to get up to speed on FHA and review some actual closing statements regarding how FHA really works at the end of the day.  While only 2 of 60 were financed using FHA, we should be seeing many more of these.  So we all need to get a lender in to explain FHA financing to the agents, in minute detail, with real closing statements as samples, NOT GFEs!

The under $300,000 market looks good with a 3 month supply in escrow…but something tells me a lot of these won’t close, due to financing, unless a lot of agents get up to speed on how to finance these really, really FAST!  Inventory also looks OK, with less than twice that amount on market, but if we can’t close out those in escrow, there’s not much hope for the existing inventory either, especially if 2/3rds of those in escrow come back on market…which they easily could.  I say at least 1/3 of these will not close.  I’m thinking it will actually be half to 2/3rds that will not close.  Mainly because in escrow represents three times the average per mo. that closed in the last two months!  So my guess is that many of these are in closing date extensions, trying to figure out how to finance.

The key to the next six months will be everyone getting totally up to speed on FHA and FAST!  If the low end can’t move in the first quarter, because agents don’t understand FHA or alternative financing, 2008 is in big trouble.  Old saying: “As goes the low end (in the 1st quarter), so goes the year.”

I’m pushing all of our agents in that direction, to help the industry and consumers.  Focus on the low end and totally “get” how to finance it, for people with little money down.  The better we handle this, the better the market will be.  Every broker should be having seiminars on FHA and minimum down financing, and not waiting to see how the market does without our influence.  The best agents need to go down to the low end price-wise, and focus on helping this market move, and not leaving the cheap seats to those least qualified to juggle the financing piece of this low end market.

Fewer sales failing on financing in the under $400,000 market will be THE key to Seattle’s holding on to its preferred market position nationally.  Don’t let Seattle down.  Roll up your sleeves and get down there where it really matters.  The first time buyer market.  DO NOT leave that market to inexperienced newer agents, without a lot of support.

It’s a darned shame escrow can’t intervene and help with this too.  Not a good time for them to be “neutral parties”.  They are the ones with first hand knowledge of which lenders are closing, and which aren’t.  I’ll give you a few clues:

Bank of America closed about 20% of the zero down, one loan, 100% financing.

Wells Fargo closed about 15% of the zero down, two loan 100% financing.

Countrywide, First Horizon, American Mtg Network, Choice Lending, Gn Mtg LLC, Mortgageit Inc., Planet Financial, Mtg. Network Svcs., Liberty Financial, Rainland – all of these closed one or more those 100% financed in the last 60 days.  FHA – Wells Fargo.

I’m not recommending these lenders, and don’t even know many of them.  Just reporting who seems to be getting the job done.  I’ll try to pick up the last week of September, those not yet updated in the County records data, in a week or so.

Worthy of the public trust?

[photopress:money_kid.jpg,thumb,alignright]I think this comes under the category of “Out of the mouths of babes”.

I happened upon this description of a real estate agent apparently written by the young man pictured here as a school project for “career day”.  Recently I have been evaluating a large number of agents who are currently with the Company, as well as several asking to join us.  I’ve always been told that my standards are too high.  That my bar is not realistic. 

As I read the young man’s description of what a real estate agent is, or should be, I was stunned by some of the key realities this young man depicted.

“Real estate agents help people buy and sell houses.  They must be able to say approximately how much money a house is worth…Real estate agents work for real estate brokers. Real estate brokers manage real estate offices…They help the seller set the price for the house. To do this, they must know what the house is like. They must also figure out what people would be willing to pay for the house so that it will sell quickly…Good real estate agents also spend time away from the office finding out more about the houses in their town that might one day be up for sale…They should deal honestly with people and have good manners.”

This is just a small excerpt.  I’m thinking of making this young man’s depiction of who we are and what we do required reading for all agents.  More and more I find my standard to be “worthy of the public trust”.  Someone you might hire to help your elderly mother buy a home.  Someone you might seek out if you don’t speak English very well, and need someone who you can trust to have your back. 

More and more I see people using “assistance to savvy buyers” as the benchmark for all that an agent needs to be.  I just don’t see it that way.  A savvy buyer can’t be the benchmark, though options should clearly exist for the savvy buyer.  Lower cost options.  But I think the standard of hiring and retaining agents has to be someone who is worthy of the public trust, because you really can’t forget the people who need an agent most, when setting your standards.