About ARDELL

ARDELL is a Managing Broker with Better Properties METRO King County. ARDELL was named one of the Most Influential Real Estate Bloggers in the U.S. by Inman News and has 34+ years experience in Real Estate up and down both Coasts, representing both buyers and sellers of homes in Seattle and on The Eastside. email: ardelld@gmail.com cell: 206-910-1000

Beautifying those Seattle Retaining Walls

Houses that sit up high from the Street are great!  Quieter.  Better territorial views.  But what about those ugly retaining walls?  Can’t say this was an original idea.  We saw about the same color across the street and decided to prime and paint it.  Came out pretty darned good.

The five gallon primer product sold over at Lowe’s is on sale for $14.00 down from $50.00!  Someone bought out the product, and will be changing the name.  So everything on the shelves is more than 75% off!  So go get at those retaining walls and Beautify Seattle!

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We used a deep mud green that blends with the dirt and plantings.  The house really stands out much better. One of those Green Lake Charmers coming soon for about $630,000.  Lots of Green Lake homes have these retaining walls.  It only took us about 2 1/2 hours to both paint and prime.  It took less than a gallon of paint, once it was primed and the primer was dry enough at one end by the time we finished, so we could get it all primed and painted in one day.

We had a beautiful, sunny, spring-like day in Seattle today.  But I hope it dried before the rains came or we will have beautified Seattle’s pavements :0

Jack this House!

I was on my way back from taking care of the wall in my next post, and saw this house sitting up in the air.  Everyone was gawking!  It sure didn’t take long to “jack it up” like that.  I think they may have a view of Green Lake now.  Pretty cool.

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I took a photo of the company who jacked it up, in case anyone was interested in this type of service.

Is Freakonomics Right for the Wrong Reasons?

[photopress:fr.jpg,thumb,alignright]In my travels, many people quote the Freakonomics finding that agents get more for their homes when they sell, than the average house on market.  My brain said “duh, of course…what’s new about that.”

But then when the Freakonomics boys tried to ascertain why that is, they went into some sideways mode of properties for sale, time on market, etc…  Take the article I wrote yesterday as an example.  Do you think an agent would fall for the tactics of the builder, and buy his worst lot because it was “the only one” for sale today?  Hell no. 

If agents sell their houses for more money in the end, it is more likely because they bought better in the first place.

The most common error in a buyer’s thinking, is that they think their choice equals what is for sale.  Agents don’t do that.  Of course by agents, I’m not talking about every license carrying member of the mls.  Agents don’t buy “the T house”. Agents don’t buy the house that backs up to a busy road.  Agents don’t buy the house on the wrong side of the street without strong compensating positives, like view considerations.  Agents don’t buy the best “interior look”, while overlooking the exterior negatives.  Agents don’t buy the house where the pavement is higher than the front door.  Agents don’t buy “the bargain” with the most negatives, and brag that they got “a great deal”.  Agents don’t buy “a house” without looking across the street, and determining if there are future tear downs in this home’s view corridor.

Also, agents generally buy based on relative value, and not based on negotiating an asking price down.  Relative value is the only true pricing method.  “Negotiating a good price” is the biggest trap in real estate.  Agents don’t even go there, by and large, when they buy their homes.  Again, I’m not talking about every person with a real estate license, as some of those are simply consumers with a license these days.  I’m going back to a time when the only people with a license were those who actually sold real estate.  And if Freakonomics is tracking the sale of agent owned homes, then the purchase of those same homes would in fact be back when only agents and real estate licenses.

When someone goes in and out of hundreds of homes for a living, and sells homes for a living, they know the weaknesses of property better, and they never get dazzled in the new construction office by the cabinets and counter finishes.  They never look at that room of great “stuff”, until they first ascertain if there is a lot they are remotely interested in, and a floor plan that will hold up in value on resale.  The average buyer starts picking out cabinets and floorings like they are in Lowe’s or Home Depot shopping for interior finishes, and they don’t spend nearly enough time determining lot and floor plan first.  Everything’s nice when it’s new and shiney.  Agents think about resale before they buy, not when it is time to sell.

When I am looking at resale issues, when showing property to a buyer, they do often say “Ardell, I don’t even own it yet and you are looking at what will happen when I sell it!”  Yes, I do.  Because now is the time to look for the resale weaknesses…not when it’s too late and you can’t sell it for top dollar later.

Every house has weaknesses.  Many buyers don’t want to talk about weaknesses.  Agents know that a house with weaknesses that are easy to correct, equals bargain.  Agents know that weaknesses that can’t be corrected, should be avoided.  Someone’s buying everything eventually, but maybe agents make more money when they sell, because they never buy a house in the first place, without first determining all of the weaknesses, and making sure none of them are difficult to correct.

Whenever I go to list someone’s home who wants to sell it at the same price as the neighbor, and I point out they paid a lot less than the neighbors when they purchased, and likewise will need to discount accordingly now.  They always have the same line:  “But I got a real bargain when I bought it!”.  Yeah, right, that’s because you bought the T house and the T house is always a bargain.  It will be a bargain when you buy it and it will be a bargain when you sell it too.

There is never going to be a time when the average agent won’t get more for their house when they sell, than the average homeowner.  But that is not because they know a lot more about selling…it’s because they know a lot more about buying the right house in the first place.  Someone has to buy the houses with the uncontrollable negatives, and it rarely is going to be an agent.

Always, always,always ask this question before the agent writes an offer.  Would you buy this house if you were me right now, and if not, why not?  Would you let your son or daughter buy this house right now, and if not, why not?  Because an agent doesn’t have to tell you everything, but they are not allowed to lie.  Watch for hesitation.  Listen intently to what they are saying and what they are stuttering over.   And then ask this final question.  If I decided to buy a different house in 3 months, could you come back and sell it for at least what I paid?  If you don’t see them thinkng really, really hard when they answer that one, or if they start hemming and hawing…take that as a sign.  Every agent knows which houses they sell they will be happy to come back and sell for you, and which ones they are praying you stay in for a very, very long time.

So Stephen and Steven, you are correct.  But only because agents are better at buying the houses, that will later sell for more than the average sale price, of like property.

Buyer Beware – New Construction Sites

[photopress:images_1_2_3_4_5.jpg,full,alignright] I wrote an article earlier today about a scammer. I can almost appreciate the creative talents of an obvious scammer like that. But when it comes to the real estate industry, I just want to puke.

I stopped into a new construction site yesterday to evaluate it for one of my clients. There are four people in the room. A guy sitting at the site plan talking to a young asian couple and a woman standing a bit on the side. I see the guy giving the “hard sell” about two and only two “available” lots. I’m standing back and looking at the site plan and I see about 50 available lots. Only two of them have “available” stickers and 6-9 have a sold sticker. So doesn’t that mean all the ones with NO sticker are “available”?

For some reason the young couple doesn’t “get” this, but I just keep my mouth shut and wait and watch. Can’t quite figure out who the woman in the room is yet. The guy tells the young couple something about how Tuesday or Wednesday is the deadline for them to get one of those two available lots. They thank him kindly and leave to think about which one they want, if they want one at all.

When they are out of earshot, I ascertain that the woman is an employee of the builder before I step up and say, “I’m here to help one of my client’s pick a lot. Where are those big electrical towers I saw when I drove up, but don’t see on the map here?” At this point point the woman gets obviously “annoyed”. I continue to ask questions about all of the good lots. The woman keeps trying to push me at the two “available” lots. I ignore her and continue to evaluate the better lots in the development.

As I’m leaving I ask about the other developments nearby. The guy knows nothing. The woman gives me the whole run down of the builders other projects.

Then they tell me that HE is the agent for the SELLER and SHE is the on-site agent for the BUYER. What a JOKE! She is obviously the closer of the two. She obviously works for the builder and knows more about the builder’s stuff than the guy posing as the “seller’s agent”. What a “Good Guy; Bad Guy” scam that is! Nauseating, isn’t it?

I have one final question. What is the commission to a Buyer’s Agent who isn’t “the builder’s hired closer/buyer’s agent”. He says “FULL COMMISSION”. I say, “What is FULL”. She says 3%. I say, what does the buyer get if they have no “Buyer’s Agent”. She says, they get ME. LOL What a hoot. I said so the buyer gets nothing if they have no agent? No price reduction? No upgrades? No something for the builder not having to pay an extra $21,000?? Nope. Nada. Not an option. I ask if the buyer had lost the opportunity to have an agent if they had “signed in” already. They said no. Great News!

So I leave, I go to my client to evaluate the property they will be selling. I tell them there’s an extra $21,000 on the table for us to include and negotiate, if they buy that new construction (which they had asked me about), or even if they buy a different property. My fee will be less if they buy the new construction, of course, because they were the ones who asked me to go there in the first place to check it out. Well, no. They just said they were thinking of buying in there before I even met them, and didn’t ask me to check it out.

So by poking my head into the New Construction site, even though they hadn’t asked me to, I found an extra $21,000 that would have been left on the table. Turned out they will not likely buy there, at least not before considering other options. My gut says if the builder is willing to pay 3% to an agent, even though the agent wasn’t with them when the buyer first went in to the new home sales office, there’s probably something wrong with the place.

Every not lot sold in a new construction site is available. Maybe not today. Maybe they WANT to sell two at a time because it squeezes the buyer more into making a quick decision. But if it Ain’t SOLD…I’ts AVAILABLE, regardless of the little stickers. No sticker equals available.

Speaking of Attorneys – What's Up With This?

Is this a con-artist spammer?  Sure looks like it.  My ancestors are more likely to be vinyard owners than oil magnates.  Actually, when I went to Italy, the DellaLoggia stores were fine jewelry stores.  The kind where you have to be “buzzed” in with locked doors.  And what are the odds that a “DellaLoggia” is going to have the first name of “Randolph”.  Sounds like a fill in the blanks spam mail.  They could at least have used Cosmo or Guido or Guiseppe.

We all get tons of emails like this every day.  But this one makes you stop a sec.  Creative to say the least.  Possibly illegal, as in “impersonating an attorney”.   “Solemn Confidentiality” is a clue that he’s doing something wrong…don’t ya think?  If I’m an heir…why is that a big secret?  I spent too many years in the Trust and Estate business to buy that one.  I think it means don’t let anyone know I’m an illegal scammer please.

What would you do with it?  Where do you think it is going if I emailed him back and let him fax stuff to me as he requested?

Thomas Lucas & Co

26-27 Cannon Street,

London EC4M 5SE,UK

Phone:+44 79 5191 5337

Dear Ardell DellaLoggia,

This is a personal email directed to you and I request that it be treated as such.

I am Thomas lucas, an attorney at law.

I am the personal attorney/sole executor to the late Mr Randolf D. DellaLoggia, hereinafter referred to as ‘my client’ who worked as an independent oil magnate in my country and who died in a car crash with his immediate family on the 4th of oct, 1998.Since the death of my client in oct, 1998, I have tried to locate any of his extended relatives whom shall be claimants/beneficiaries of his abandoned personal estate and all such efforts have been to no avail. Moreso, I have received official letters in the last few weeks suggesting a likely proceeding for confiscation of his abandoned personal assets in line with existing laws by the bank in which my client deposited the sum of 3.8 million U.S.D.

On this note I decided to search for a credible person and finding that you bear a similar last name, I was urged to contact you, that I may, with your consent, present you to the “trustee” bank as my late client’s surviving family member so as to enable you put up a claim to the bank in that capacity as a next of kin of my client.

I find this possible for the fuller reasons that you bear a identical last name with my client making it a lot easier for you to put up a claim in that capacity. I propose that 35% of the net sum will accrue to me at the conclusion of this deal in so far as I do not incur further expenses.

(Oh, no!!  He used the “D” word.  Since when does an attorney have a “deal”?)

Therefore, to facilitate the immediate reprofiling of this fund, you need, first to contact me via this email signifying your interest and as soon as I obtain your confidence, I will immediately appraise you with the complete details as well as fax you the documents, with which you are to proceed and i shall direct on how to put up an application to the bank.

HOWEVER, you will have to accent to an express agreement which I will forward to you in order to bind us in this transaction.

Upon the reciept of your reply,I will send you by fax or E-mail the next step to take.I will not fail to bring to your notice that this proposal is hitch-free and that you should not entertain any fears as the required arrangements have been made for the completion of this transfer.

Like I said, I require only a solemn confidentiality on this.

Best regards,

Thomas lucas,

Partner Corporate & Fiduciary Group.

 

As a Trust and Estate Officer, I did once have a monstrous file on a huge line of potential heirs of mineral rights that went on for many, many years.  Got to the point where everyone was going to get $1.76.  What a pain in the neck account that was.  So it’s possible.  Likely?

In case you see this “Attorney Lucas”, you will find the heirs in this Country had the name changed inadvertently to DeLoggio and I corrected it back to my Grandfather’s name in Court.  So look for all of the DeLoggio’s, though I could give you a list. 

Then go see if Robert Loggia took the Della off the front, when he went into acting 🙂

Biliruben's House – $639,950

Hello everyone! Welcome to Biliruben’s new home.

Now don’t get excited, because Biliruben doesn’t want to sell this beautiful home.  He loves it.  It is over 3,000 square feet.  It has four bedrooms and two and a half baths.  A fabulous new gourmet kitchen with maple cabinetry and granite countertops.  A MASTER suite of which Biliruben himself is the master, oversized bedroom with a full five piece bath including a jacuzzi tub. 

How’d I do Bili?  Close?

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ARDELL on "Where is the 2007 Market heading?"

My prediction has been, that the 2007 Market will be similar to the market of 2006, that being strong and upwardly mobile.  Not necessarily as strong as 2005, when interest rates were lower, but on an even keel with, or better than, last year.

To determine momentum of the market, I look at absorption issues, and reduce the study to a somewhat predictable and mainstream market segment.  To keep apples to apples, I target that portion of the market with the highest number of sales in a year’s time.  The results are almost startling, with regard to upward momentum since the first of the year, and even better than I expected to see. 

Where “in escrow”, which is both STI and Pending, is much higher than “for sale” and/or closed in January 07, the forward momentum of the market is strongest.

Seattle has too many new properties not reflected in the stats (i.e.”1 of 8 townhomes”), as does high end.  I am using the market segment I find is best for prediction purposes using the MLS, that being Redmond (98052 only), Bellevue, Kirkland and Bothell (98011 only).  I am also using “up to $650,000” as that is the segment with the most properties changing hands in a year’s time, based on the stats I did on a running basis last year.

I also use this market segment because I can readily visualise the properties involved, and so my conclusions are more valid than areas like Tacoma or Snohomish or even all of King County.  The segment I use, accounts for both strongest and weaker markets and “residential” vs. condo.

98052 – Redmond – 37 residential for sale, 40 in escrow and 18 closed in Jan. 07; 44 condos for sale, 69 in escrow and 19 closed in Jan. 07.

98011 – Bothell – 40 residential for sale, 37 in escrow and 18 closed in Jan. 07; 15 condos for sale, 28 in escrow and 15 closed in Jan. 07

98034 –  Kirkland – 35 residential for sale, 29 in escrow and 27 closed in Jan. 07; 32 condos for sale, 37 in escrow and 25 closed in Jan. 07

98033 – Kirkland “proper” – 23 residential for sale, 15 in escrow and 19 closed in Jan. 06; 50 condos for sale, 62 in escrow and 21 closed in Jan. 07

98004 – Bellevue – 4 residential for sale, 2 in escrow and 1 closed in Jan. 07; 27 condos for sale, 21 in escrow and 8 closed in Jan. 07

98005 – Bellevue – 5 residential for sale, 4 in escrow and 2 closed in Jan. 07; 14 residential for sale, 40 in escrow and 8 closed in Jan. 07.

98006 – Bellevue – 17 residential for sale, 13 in escrow and 9 closed in Jan. 07; 20 condos for sale, 14 in escrow and 6 closed in Jan. 07

98007 – Bellevue – 5 residential for sale, 9 in escrow and 5 closed in Jan. 07; 6 condos for sale, 12 in escrow and 16 closed in Jan. 07

98008 – Bellevue – 18 residential for sale, 20 in escrow and 11 closed in Jan. 07; 1 condo for sale, 4 in escrow and 4 closed in Jan. 07

98005 is a bit skewed, as Woodbridge and Oasis are long escrows, so 40 in escrow is not reflective of a less than 30 day market activity.  New construction in escrow will always throw off momentum stats.  That is why I don’t do the high end this way when I am looking for “people’s recent decision to purchase” forward momentum.  There is some of that in others, but not as much as in 98005.

I also break it down this way, so people can see where they might most likely find a single family home priced under $650,000, or where they might most likely find a condo at an entry level price.  The highest numbers will equal the highest ongoing availability, or whether you are looking “for a needle in a haystack” in that area.

2007?  If you list it, price it well, it looks good and is priced under $650,000…it WILL sell.

$100,000 for the "no show" agent

[photopress:thecast_biopict_jerry.gif,thumb,alignright]Joe asked: Ardell, I was wondering if you would care to comment on the Jerry Seinfeld case.

Thanks Joe, for the opportunity to sort out this “No Commission for You!” case. It’s a shame Seinfeld is no longer on TV, as this would make a great episode where they could play the “No Soup for You!” Soup Nazi theme in a different light.

There are a lot of missing facts in the linked story, so I have to expand the information first.

Gist of the Story:

The Seinfelds used a personal manager to view property with the agent, before they themselves viewed property.

From September of 2004, the Seinfeld’s real estate agent showed various properties to their representative.

In January of 2005 the agent showed the property the Seinfelds eventually purchased, to the personal representative of the Seinfeld’s.

On February 11, 2005 the agent again showed the property, to both the personal representative, AND Mrs. Seinfeld.

Then came the Sabbath, that same night, and the agent was not available for a 24 hour period either by phone or in person. That happened to be the day Jerry wanted to see it and he went there and struck a deal with the owner direct.

Seinfeld refused to pay the agent because she was unavailable for the 24 hour period he was ready to go, see and buy.

Joe,

My thoughts are that the agent should have had someone covering for her during her “24 hour shutdown”. It’s not like it was an unforeseen emergency, like she was rushed to the hospital. This “I don’t work on the Sabbath” is a weekly event. No reason she can’t hire someone to answer her calls, and someone to show property for her, during those 24 hour time periods.

I can see a buyer not wanting to risk losing a property during that time. What if there were another offer that day? Should a buyer lose a house so an agent can take a day off? Or should the agent provide a back up number for them, like a doctor would.

So I do fault the agent for not having a back up person. But it would appear from the facts that the agent was entitled to the commission, and the Seinfelds would not have lost the property, had they waited until Sunday.

$68,745.00 Paid to Rain City Guide Readers

[photopress:dollars.jpg,thumb,alignright]Well I have to admit that it has been a very, very odd year indeed for me. I stumbled into the world of blogging, and I had no idea where it would take me. Well it took me into a totally consumer-centric view of my world.

Transparency turned out to be much more transparent for me, than for my “blogclients”. I started experimenting. I did not change how I worked in any way. But instead of simply charging what I “normally” charged, or what most agents charge, I decided to view the commission as “a retainer fee”. I then changed it at the close of escrow, to what I perceived to be a fair value for the services rendered.

Sometimes I changed it on day one and that worked out OK. But then in some cases, I found that what I thought would be fair on day one, turned out to be too much at the end, and so I “settled up”. Only once did I have to renegotiate what was agreed upon on day one by raising it, and the client and I both agreed on a different and higher amount. We did that about halfway through, as he changed his parameters, and we both agreed the situation was greatly affected because of that. But I addressed it as soon as it was going sideways, so he had plenty of time to change agents if he and I could not come to terms on a new commission. Fortunately that was not necessary, because we both agreed that the original negotiation was based on factors which did not hold true as time went on.

The stories, which I will try to detail on my blog tonight, will be covered in a somewhat vague manner, as I have to retain the confidentiality of my clients. But I will try to give the stories in a way that we can all learn what a true sliding scale of different fees for different services might look like. A commission schedule that is so fair, that no client felt like they overpaid, and several even felt like they underpaid. And the one man who got the service for free, almost forgot that he wasn’t my client at all 🙂

I never calculated the end result of the total monies returned at the end of the day, until tonight. It is almost three in the morning, and no one is more surprised than I to see that $68,745.00 was paid to my “blogclients”. While most of those clients had read both my writings here on Rain City Guide and my blog, I have to attribute the bulk of the clients to having come to my blog via Rain City Guide.

There were a couple of times when I went a bit overboard, and I admit there were a few times when it hurt like hell, especially in the beginning when I was “training myself” to view the settle up at the end as fairly as I could. But I can honestly say that the couple of times I erred with regard to fairness, I erred on my side of the fence. I did that because those particular clients were injured by someone before me, someone in the industry who “did them wrong”. I felt the need to compensate them for what happened to them, before I entered into their world.

Most importantly, when you treat your clients fairly, when you discuss commission issues openly with your clients, both buyers and sellers, everyone is happy at the end of the day. I treated them all like family. I charged them what I might charge my Mother or my Sister or even my own child, well…maybe some more like my cousin 🙂 I charged a fair value for the work at hand. And while even I am amazed at the total tonight, and frankly it hurts…it really does, I know in my heart that every single time, it was a fair assessment of a valid cost for the services rendered.

It doesn’t break down to a flat fee or a fixed percentage. Some needed a lot more assistance than others. Some found property quickly and some took a very long time. Some sold their property quickly, and some took a very long time.

I’m looking over my list and only $2,175 of the $68,750.00 was paid to someone who “asked for a discount”. Almost all of it, was offered to them by me, without their needing to ask for it. Most of all, my “blogclients” have truly been a joy to work with. They totally trusted me to have their back. They totally trusted me with their most important goal and they totally trusted me not to treat them unfairly in any way shape or form. Not just about the money part, but in all things. Every single one felt I had gone above and beyond the call of duty. And every single one appreciated my efforts on their behalf at the end of the day.

I would very much like to take this opportunity to thank both Dustin and Anna Luther, for this wonderful opportunity. I also thank them on behalf of my “blogclients”, who are all grateful for having Rain City Guide to help them through what might otherwise have been a more difficult process.

The internet is truly a wonderful thing, and we are all learning to use it to everyone’s best advantage. We no longer simply “surf the net” to suck up information. We use it as a vehicle to form relationships, both business and personal.

I need to put the actual stories on my blog because we are really not permitted to discuss commission specifics in a “group” setting, under anti-trust laws. And also because this post is already way too long 🙂

To First Page of Google in 7 Hours!

[photopress:w_1.jpg,thumb,alignright]Isn’t blogging grand!  I got a call this morning from a nice Realtor from Saline County, Arkansas named Wally Fry.

I was a little ticked at first because he said he got my name from Top Producer, and they told him to check out my blog as an example of how to blog.  My first thought was Holy Sh.t! Batman…I can’t take a call from everybody in the Country who signs up for a Top Producer Blog!  But he was such a nice guy that I couldn’t be mad at him, so after talking to him for fifteen to twenty minutes and checking out Central Arkansas while on the phone with him, I came up with an idea.

Where there you go, Mr. Wally Fry of WallyFryRealtor.com is already on the first page of Google at number five or six.  Doing better than me even.  Of course it took Wally to follow through on my idea, and he was spot on it in a jiffy!  What a fabulous opportunity there is for those getting into real estate blogging today, especially for those who are in areas where the concept is still really new.

Thank God and Gore for the Internet!!  Good Luck, Wally! I’ll be mentoring him for another couple of weeks, but I can already tell that he’s very quick on the uptake and a fast study.  By the time other Realtors in his area “catch on” to the concept of blogging, he’ll be way ahead of the pack.