CoRE #106 – We have A WINNER!

We at Rain City Guide have had the pleasure and honor to host this week’s Carnival of Real Estate.  I can’t help but remember someone saying that Greg Swann is disappointed when there is not one, single and clear WINNER of the CoRE.  Well Greg, we do not disappoint you this week.

Diane Tuman’s post on John McCain’s Houses was by far the clear cut winner, with no close second.

Congratulations Diane and Zillow Blog!  Dustin, Rhonda, Jillayne and I didn’t even have to have a meeting to discuss who the winner was to be, as each and every one of us chose the same post.  The vote was UNANIMOUS!

To the other 32 entrants I would like to point out that RCG as Judge is a tough crowd to please.  Many of the blog posts submitted were quite fine enough for a post on your blog, and yet not stellar in the sense of entering the post into a nationally recognized Carnival event.  So “good blog post for whom?” is the question of the day.

1)  If it was only of interest to people who live in your area, then it likely didn’t make the cut.
2) If it didn’t fulfill the concept of blogging from our perspective, that being to enlighten and educate someone on a topic of wide interest, then it likely didn’t make the cut.

3) If the topic was of broad interest, and the attempt to educate and enlighten fell short but made it at least part way there…then you are included in the following list of Honorable Mention.

Honorable Mention:

Dan Green on What is a Conforming Mortgage? Dan, using your own words “but that’s jibberish” I would suggest you take your post out on the street to be read by some Average Joe, and ask them if it is still “jibberish” to them.  Seems to me the answer is still a bit too insider for Average Joe to make good use of the answer.  Some numbers are missing.  The ones that a buyer needs to know before going out to look at property and insure the conforming loan option is at the end of his journey.  Great Topic!

Dan Melson of Searchlight Crusade on Rent to Own and Lease with Option to Buy Dan, this is also a Great Topic and the information provided is stellar.  Presentation could use a little work with so much crammed into one post.  Maybe some bullet points or graphics.  I was in the process of writing a post for one of our readers on this very topic when your entry came in, and held off because of this entry.   In this market, more posts on this topic will be of great importance to the masses of people who don’t qualify as a result of the mortgage loan criteria changes.  Kudos!

Matt Meyer on So You Want to be a Landlord? “More than any other time in life, NOW is not the time to play “trust me.” Never take the stated rents as fact…” Clearly one of the highlights of being the Host of this week’s Carnival of Real Estate was meeting Matt Meyer.  SugarHouseHomes is definitely going into my bookmarks.  I Love, Love, LOVE…this guy!  Do yourself a favor and go meet Matt.

Gerhard Ade on Seattle Area Sellers In Denial? To give you an idea of how tough the Judges were this week, this made the cut because one Judge said “this one is OK”.  Many were disposed of in short order with a bunch of “too short”, “too long”, “no links”, “did nothing for me”.  If we learned nothing else this week, we learned that RCG is a tough crowd to please, which makes this list of Honorable Mention that much more Honorable for those who made the cut.  The best part of this post is following the price from initial list price, to price at time of offer, to final recorded price. That is the kind of transparency that readers crave.  A bit agent-centric in parts…but overall a good topic with some good detail.

Kevin Tomlinson of South Beach Condos Blog is one of the lucky ones who can get a way with a post about local statistics being somewhat of national interest, because his niche market has lots of eye candy and Real Estate Porn.  But he blew it with this line: “I’m not going to do an analysis of $ psf because…”  Stats without commentary and an analysis by the poster…is just a bunch of numbers.  Advice? – get Brad to line up those columns.

TwoWiseAcres on Flipping Houses for Profit – A Case Study left us with more questions than answers.  But at least we stuck around long enough to have questions.  Since it is an ongoing case study, the answers will unfold over time.  Interesting Topic with some meaty content.  We highly recommend your tuning in to see the rest of this story, as it unfolds over time.

We liked the comments on Michael Bergin’s Post better than we liked the post itself.  My favorite line in the final comment (as of today) is “…IF does not sell a house.  Good value…does.”

Ro Troia’s post on House Swapping left is with more questions than answers, but did get everyone’s attention.  Ro, if you could provide a link to the Wall Street Journal article you referenced, perhaps that article contains some of the answers to our questions.  In addition to adding it to the post, if you could also put that link into the comments here or email it to me, I’d much appreciate it.  Any post that makes us want more is surely worthy of an Honorable Mention.

All those worth mentioning, are also worth reading, IONSHO.

Using Storytelling to Connect

This weekend I’ve been working on writing lesson plans for a course I’ll be teaching this fall at Bellevue College on Land Titles.  For extra credit, I’ve assigned watching the movie “The House of Sand and Fog” and trying to find all the land title issues that come up as the film unwinds.  Other extra credit choices are a chapter from “By the Shores of Silver Lake by Laura Ingalls Wilder and the Tom Cruise/Nicole Kidman movie, “Far and Away.” I’ll tell you why in a minute but first, a memory.

I remember when I was first asked to join Toastmasters by a friend. This was pre-marriage, pre-kids, a long time ago back when I was a mere 20-something and thought I knew everything, including that I wanted to be a public speaker (cue the applause!) I took Toastmasters very seriously, tried to show up at all the Friday morning meetings, even though 7:00 AM was murder.  I wore my 1980s-style suits in jewel tones, and had a perm and an attitude. If you’ve never been to a Toastmasters meeting, it’s a great place for anyone who wants to improve his or her public speaking skills.  What I wasn’t prepared for was the variety of different people I’d meet who would “need” Toastmasters.  In our group we had a police chief, a new Swedish immigrant, several business owners, salespeople, business men and women, stay-at-home moms, and one or two Realtors.  The person who impressed me the most was Robert. I can’t remember his last name, but I remember him.  He owned a plumbing company and specialized in cleaning out sewer drains and septic systems. He always came to Toastmasters dressed in coveralls that, although probably clean, still had the faded stains of greasy jobs long past.  Robert grew up in the deep south and had a deep southern accent. He was tall, with light brown hair and blue eyes.  He was neither fat nor thin but not stocky either. I could never quite tell because the coveralls were alway loose.  Though not in a crisp policeman’s uniform or a business suit, Robert was by far the best Toastmaster because he always told a story. His stories twisted and winded and you’d wonder how he was ever going to connect a pig, a maple tree, his cousin Vinnie, and an old truck with some kind of moral but he would always do it.  His stories weren’t funny or sad, they were mostly stories that taught us something.  I can’t remember the stories but I will always remember how he made me feel.  Somehow Robert’s stories touched me, a young woman who thought quite highly of herself, the power of how to connect with others through storytelling.  I no longer wear the jewel tone suits but I still carry around the way Robert made me feel. 

Any real estate investor wannabe should first watch the movie “House of Sand and Fog” to understand the full force of how people in danger of losing their home to foreclosure go into denial. Even though Ben Kingsley’s character bids on Jennifer Connelly’s home at the auction, following all the protocols, it’s extremely difficult to try to foresee all the possible consequences of our choices. 

I’m currently re-reading all the Little House on the Prarie books with my daughter. Although Farmer Boy is by far one of our favorites (how did Almanzo eat all that food? Do boys really eat that much?) now we’re on The Long Winter, where Pa has staked his land claim.  These stories are a terrific way to re-live how America settled the West after overpowering the Native Americans. (We could call this the very first American real estate fraud case, couldn’t we?) 

Far and Away is a great all-around tale of an Irish immigrant who dreams of owning his own land, has to work hard to save up enough money to travel west and ends with a fun land-rush scene. 

Tonight, it would have been Norma Rae, but my eldest is at Bumbershoot. I hope you all had a great weekend!

Buying without an Agent — the Epilogue

This is not legal advice. For legal advice, contact an attorney.

Over the last year, I’ve posted several times on using an attorney — rather than a real estate agent — to purchase a home. As discussed in those posts, one of the biggest challenges in doing so is getting access to the properties that you may be interested in purchasing.

I am currently working with a couple looking to purchase their first home together. The did their homework — they searched the listings on the web and looked at numerous properties before deciding to make an offer. I asked them about their experience and if they had any difficulty. They told me that they actually looked at perhaps 10 homes (as opposed to the “drive-by”), and in only one instance did they have any trouble. In that case, they got the old “that’s not my job” reply from the listing agent when they called to schedule a viewing. In every other instance, the listing agent either met them at the property or, in several cases involving new listings, allowed my clients to attend a brokers’ opening (at my clients’ request).

So, if you’re thinking of going this route and saving some money in the process, it appears that listing agents are coming around to at least tolerating this approach. A 90% success rate seems pretty good. I guess the times, they really are a-changin’…

52% Appreciation in Kirkland This Year???

This is fun.  Just got my new Tax Assessment, and like Robbie, I am clearly puzzled.  Robbie’s Total Assessment went up 10% and he freaked out.  Well Robbie, my total assessment went up 40.6% this year.  NOW let’s talk about the Attack of the Killer Assessments.

Land – Old Value $376,000  – New Value $510,000 – UP 35%

Bldg. – Old Value $167,000 – New Value $254,000 – UP 52%

Nope, no major remodel.  No permits pulled for improvements that I know of except maybe fixing a shower in the basement.

According to Zillow there’s been a drop of about 3.5% in value in 98033 during the same period. 

Clearly a 40% PLUS increase in value is not about appreciation.  Since I am from the Era of Respecting Authority, I think the County has a really, really good reason for what just happened, and i think they are correct.  I want to know what that reason is, of course.  But my guess is that they know what they are doing, and they will give me a valid explanation.

Now…let’s talk about Seller Disclosure for a minute.

If you are buying a property, be sure to ASK the seller if he has his new assessment for 2009.  No, I’ve never seen seller’s disclosing that.  There is no place on the Seller Disclosure Form or MLS Input Sheet to disclose that.  I don’t think a reasonable annual increase needs to be disclosed necessarily.

But if based on opening my mail this morning, I have learned that the taxes are going to increase by 40.6%, don’t you think I SHOULD disclose that?  Most sellers would feel disadvantaged because “no one else is doing that”.  My home has been on market for about 25 days saying the taxes are $4,805.  While what I received in the mail says nothing about a change in the tax amount to be charged, given what it does say it looks like that $4,805 is going to be $6,755 in 2009.

Clearly there’s more to this story than meets the eye.  If anyone knows a reason why the assessment would go up 52% on my house and 35% on my land this year…I’d love to hear it.

Some agents and loan officers need to just say, "No."

There is a lot about the real estate industry that needs improvement.  But, there are some very stand-up hard working salt-of-the-earth real estate agents and loan officers that are working in a challenging market and who are literally bailing out financially challenged homeowners.  They are making things happen and are doing what they can to make transactions close.

I know it is a challenging market, especially in the outer lying areas outside of Seattle/Bellevue proper and cash flow is tough, but I’m growing VERY tired of LO’s giving broker credits and agents giving up commissions earned for “challenged” borrowers who obviously have a history of financial mistakes.

I say this in the similar tone and voice of Al Pacino in his famous scene in Scent of a Woman:

I know people want transactions to close, but sometimes consumers need to face the consequences of their own decisions.   Loan officers and agents sometimes need to say, “you know what?….enough is enough.  I’m not dipping into my livelihood to bail you out.  Dig yourself out of your own hole.

Don’t blame us for your prior agent selling you an overpriced home.  Don’t blame me as a loan officer for your garbage loan sold to you by a prior mortgage broker.”

If the Bubbleheads want to trash me because I’m part of the real estate industry, so be it.   But, this is the stuff that goes on behind the scenes that agents and loan officers GET NO CREDIT FOR AND SHOULD.

RightTimetoBuy.Org

I just saw a scary commercial.  It went by pretty quickly and I was just walking by the TV, but this is what I think I saw.

A woman holding a microphone saying it’s maybe not a good time to buy. (perhaps a media facsimile)

A perky young woman who said that wasn’t true and she found out it was a good time to buy at “RightTimeToBuy.Org” and had just made her first home purchase.

Then the garden guy popped his head in “sisco?” and told everyone to go to RightTimeToBuy.Org

Who is behind this site?  It’s made to look very generic like a Public Service Announcement of some kind.  But who paid for the commercial on TV? 

“RightTimetoBuy.org is a free resource to educate, encourage and empower people who are thinking about buying a home. We don’t sell any financial or real estate products or services, all information is free and we don’t accept payment from anyone to be mentioned on our site.  We accept information from a variety of credible sources.”  I love that last line.  I see no links to SeattleBubble.com 🙂

Then it lists a bunch of real estate companies, a testimonial about a RE/MAX agent and something to do with a homebuilders association.  If this is backed by people who do “sell…financial or real estate products or services”, or is an advertising site for that purpose, is it OK to make it look like it isn’t a biased site?

If anyone else sees this commercial or knows anything about this site, can you give me your take on it?  I’d appreciate it.

Sunday Night Stats – King County

We’re just past the halfway point on the third quarter, and condo prices are getting much lower.  Unless we see a major change in the next 5 to 6 weeks, the MPPSF is showing down over 11% from peak At $274 vs. $311.  Not a big surprise, as pending stats have been low, so it was only a matter of time before those low numbers in pending status started showing up in the closed sales.  Still I wouldn’t be surprised if they bounce up a little by the end of the 3rd Quarter.

Inventory is getting pretty darned flat.  For condos the number of properties for sale hasn’t changed much since May.  3rd week of August – 4,082, July 3,958, June 4,049, May 3,953.  Pretty much flat for four months in a row.

I’m not even going to talk about pending sales as there is so much junk stuck in there and not closing.  For now I’m not counting anything until it actually closes.

King County Condos

2004 – 1Q – 1,694 – $188, 2Q 2,636 – $199, 3Q 2,540 – $196, 4Q 2,176 – $195

2005 – 1Q – 2,066 – $198, 2Q 2,925 – $209, 3Q 2,769 – $226, 4Q 2,266 – $224

2006 – 1Q – 1,956 – $242, 2Q 2.748 – $252, 3Q 2,737 – $269, 4Q 2,217 – $278

2007 – 1Q – 2,042 – $295, 2Q 2,862 – $302, 3Q 2,676 – $311, 4Q 1,618 – $294

2008 – 1Q – 1,258 – $299, 2Q 1,535 – $287, 3Q to date 685 – $274

Residential properties seem to be holding on to value a little better than condos, but still showing more weakness now than they have since late last year.  MPPSF is only down 5% – 6% from the peak of $230 to current numbers of $217, and we may not see much of a change in those numbers by the end of the 3rd quarter.

Inventory in the single family markets has flattened out a bit, but only in the last 30 days or so.  Some of that is being caused by people renting instead of selling or pulling their properties off market to wait for next Spring.

Residential King county

2004 – 1Q 5,650 – $152, 2Q 9,237 – $160, 3Q 8.737 – $163, 4Q 7,467 – $165

2005 – 1Q 6,402 – $173, 2Q 9,093 – $185, 3Q 9,131 – $192, 4Q 7,301 – $195

2006 – 1Q 5,596 – $201, 2Q 8,248 – $214, 3Q 7,771 – $216, 4Q 6,204 – $217

2007 – 1Q 5,304 – $222, 2Q 7,393 – $230, 3Q 7,944 – $229, 4Q 4,301 – $221

2008 – 1Q 3,640 – $219, 2Q 4,676 – $220, 3Q to date 2,366 – $217

Stats not compiled or published by NWMLS. (Required disclosure)

As is true most years, the prices will start to be better for buyers from now through year end.  In the hot markets of the past few years, that only meant that appreciation would slow down.  But this year and last year, the prices just kept getting better and better…for buyers that is.  If you can wait a year or two, I think prices will be even lower.  But if you plan to buy in the next 6-9 months…the next 3 may be better than waiting just a few months longer.

Tracking Homebuyer Activity

Last week an agent said to me, “I have had the same 6 or 7 buyers and sellers for the last 4 months.”  Reminded me of a waitress who couldn’t “turn a table” because the same people stayed all night long.

I decided to track homebuyer activity to see how many buyers who have been looking at homes for the last 30 days or so, have purchased one.  The little blue box on the doors of homes for sale tells us which agents have shown the property.  If you take that agent’s code number and plug it into the MLS, you can tell if that agent is involved in a pending or closed transaction in the same period of time. It’s not an exact science, but let’s see what we can find out.  As usual, I’m doing this in real time by tracking the agents as I write the post.

I pulled the records of 6 of my listings and the 56 showings by 48 agents they have had in the last 30 days or so.  34 of those 48 buyers have bought nothing. 2 bought my listings.  12 bought other properties (see below).  One of my listings in escrow during the same timeframe was purchased by the neighbor, so that pending transaction had no agent showing.  I’m not counting the times I showed the property myself or people who came through during an Open House.

Agent #1 showed the property 3 X in 2 days.  If you take the code # of the agent and plug it into the system, you will see that two days later that agent opened an escrow on a property that cost $250,000 more on a similar house nearby.

From that we can assume that the buyer of Agent #1 was weighing the choice of buying a fixer or spending $250,000 more for a similar home assessed for only $25,000 more.  It’s not unusual for someone to want a home that needs no work.  But spending $250,000 more to get one, is not all that common.  Especially one that doesn’t have more bedrooms or more bathrooms or much more square footage and is not in a better location.

Agent #3 showed the property twice and then the buyer purchased a newer townhome on the Eastside instead of a fixer single family home in Seattle.  This buyer spent $100,000 less.

Agent #5’s buyer bought my listing in Rivertrail in Redmond.

Agent #16’s buyer bought the house behind my listing in Seattle on a 2,800 sf lot vs. a 5,000 sf lot, listed for $6,000 less.  The price differential could have been $20,000 at the time.  I have to check the date of the showing vs. the date of the price change and the date the home behind it went into escrow.

Agent #19’s buyer bought a single family home in Downtown Kirkland vs. a townhome in Redmond for almost double the price.  (This one is more likely a different buyer with the same agent. Most of the agents listed as their buyer buying “Nothing” are agents who sold nothing at all, so it’s easier to be almost positive.  Though those 34 buyers could have bought something with a different agent, that’s not likely given the short timeframe tracked.

Agent #21s buyer went further south and bought a single family home instead of a condo for about $20,000 more.

Agent #22s buyer bought an “income qualified affordable ARCH” condo.  $20,000 more for twice the size and 1 additional bedroom.

Agent #24s. buyer bought a new townhome instead of an older craftsman that needed updating.

Agent #25s buyer spent $100,000 more and bought a house that needed less work.

Agent @26s buyer bought a condo in Capitol Hill vs. a fixer home in Green Lake.

Agent #28s buyer bought a newer home further away from Microsoft for $25,000 more (Newcastle)

Agent #36s buyer bought a new townhome (instead of an older SFH) further north in Seattle for $100,000 less.

Agent #37s buyer went to Shoreline vs. Green Lake and spent $100,000 less for a house that needed less or no work.

Agent #40s buyer bought my listing in Bellevue.

While I don’t intend to replace OBEO as “the expert in buyer behavior”, being able to track what buyers are actually doing, is a useful tool. This ability is only recent, as NWMLS just added the “selling agent” code ID to the data entered when registering a pending or closed sale.  It was the first (and only) thing I complained about back in 2004, and the change took place in June or July of 2008.  Many could not see the need to post the Buyer Agent info when recording a sale.

This feature offers an enormous advantage to our seller clients, who can now track via their listing agent, what the buyer did or didn’t do after seeing their home.

For listing agents, just write down the LAG# (agent code) of agents who show your listings.  Then you can track to see if they are putting anything at all into escrow…or not.  By seeing what the buyer chooses, you can determine if you need a price change, or if you need to make some condition improvements to your current listings.  There’s not much you can do if people don’t want a fixer and choose a new townhome instead. So before reducing the price based simply on time on market, assess the actual situation as carefully as possible.

Interesting side issues:

1)  Three of the agents are no longer agents at all, so I can no longer track them.  Showed my listing and then quit the business altogether 🙂

One of the agents’ buyers bought a Downtown Condo that had been on market for 4 1/2 months with no price reductions. Knowing WHY buyers are not choosing the property, by tracking their movements, can help owners decide whether you need to wait it out at the same price, or reduce the price.

Don’t buy into an automatic reverse auction of reducing the price every X days. Track what those buyers are doing, and plan and change your strategy accordingly.  A lower price isn’t going to turn a fixer craftsman into a new townhome.  Sometimes waiting longer for the right buyer IS the answer.  But if people are buying similar homes nearby for less…then a price reduction is in order.

Attack of the Killer Assessments

It was a warm & lovely summer evening… Our hapless hero goes through his nightly ritual of sorting the junk mail from the bills when stumbles upon his annual “Official property value notice” post card from the King County Assessor.

Before I actually looked at the card, I thought, this shouldn’t be too bad. The local real estate market has cooled down a lot in the past year. My appraised value should be flat (maybe even lower). Zillow thinks my house’s value has fallen by about 10% this past year. Cyberhomes thinks it’s fallen by about 9%. Eppraisal & Realtor.com doesn’t give me a historical chart, but their value ranges are realistic.

So I gaze upon my white post card of doom and see the following numbers…

APPRAISED VALUE

OLD VALUE

NEW VALUE

LAND

123,000

230,000

BLDGS, ETC

413,000

360,000

TOTAL

536,000

590,000

I then think, WTF? Why in the world has my land value gone up nearly 90%? Why is my total property value 10% higher than last year, despite the fact we are in a down market? Is the assessor catching up to the market? Did the assessor really blow it this badly in years past? Is this a work of comedy & horror to rival the cult classic of good garden vegetables gone bad?

So, I call the King County Assessor’s office, and they explain to me that the market sells it as one piece, but the assessor must value the land as if it were vacant. After the land value is determined, they determine the total value of the property. Then the land’s worth is subtracted from the total and the remainder becomes the value of the house. They tell me where to go to view the area report for the Issaquah Highlands if I want find out more about how they determined my property’s value.

I read the report and discover that the base land value of single family home in the Issaquah Highlands is $240,000 and that the appraised land value for Area 75 is about 56.7% higher than it was last year. OK, but it still doesn’t explain why my land value is nearly 90% higher than last year. Unless weeds are considered a land improvement or the definition of a square foot has changed in the past year, I still have no idea how they came up with that figure.

I usually read the Seattle Times, not the Seattle PI, so I didn’t see this coming! However, it’s nice to know, I’m that the only one confused about the crazy assessments this year. I haven’t decided if I’m going to get out my pitchfork and storm the assessor’s office yet, but I do feel the need to understand how they came up with their numbers. I’m sure it doesn’t help that Probably & Statistics for Engineers, wasn’t among the classes at school that improved my GPA when I was going to Cal Poly.

And if any program managers from Zillow are reading this blog post – there has to be a cool new feature idea in this experience somewhere. Your web site is very useful helping me buy or sell a home, but I really have no idea if land values really are what the county says they are. Besides, I pay property taxes on a twice a year basis, but I’ve only sold a home once in the past 10 years. Every time somebody’s assessment changes you could get more site traffic. Why can’t generating a Z-assessment petition be as easy as getting a Z-estimate? Just saying, there’s an opportunity here…

Predatory Upfront Loan Modification Fees

I’m troubled by a trend that I’m seeing.  Recently I’ve noticed that mortgage brokers/loan originators have become interested in learning about loss mitigation techniques. When I ask why, they say that they’re hearing there’s good money to be made doing loan modifications.  What? Wait a second. I thought loan modifications were done by the lender for free.

More and more spam is popping up in my spam bin advertising loan modification services, offered by loan originators so I decided to call one of these LOs today after sending an email late last night asking for more information and receiving no reply. 

This particular person goes by the title of “mortgage planner.”  On her website, she advertises a wide variety of mortgage products including the pay option ARM and the hybrid ARM (are those even available anymore?) but there’s nothing on her website about loan modifications. None of the staff bios show any experience in doing loan modifications. Here’s what I found out.  The upfront fee charged to the homeowner is $3500.  But the LO assures me that all the work is handled by attorneys, she says.  The borrower’s up front fee is placed into escrow.  If a request for loan modification is accepted by the lender for loss mitigation (statistics were offered that 93% of loans are being modified) the full fee is due.  If the loan does not get modified, $2,000 is refunded and the remaining $1500 is not.  I asked the LO why a homeowner wouldn’t just work directly with an attorney.  She said that she works with a network of attorneys with a high loan mod approval rate and homeowners are always free to hire their own attorney and not work with her.

I asked her how much of the $3500 goes to the attorney and how much of it she gets to keep.  Her response was, “why are you asking me that?” To which I replied, “because if the attorney is doing all the work, then I’m wondering how much of that fee is going to you.”  She said “Well I work with the clients. I put a package together and follow up with the lender.” I said, “but a few minutes ago you mentioned that everything is handled by attorneys.”  Of course at this point the conversation has turned a tad bit adversarial and she starts to probe deeper into my true intentions. My intentions are only to get closer to what’s really going on here. I need to know if this sort of gig is something that is a viable alternative for Realtors to know about when counseling homeowners in financial distress.  My intentions are to be able to help other loan originators evaluate whether receiving a referral fee on a loan modification is going to get them into trouble.  If I were to guess, I’d say that the LO earned $2,000 for a successful loan mod and the remaining $1500 went to the attorney. There are forums out there confirming my guess.

In some states, including Washington State, Mortgage Brokers and their LOs now owe fiduciary duties to consumers.  Fiduciary comes from the Latin word fiducia, meaning “trust.