The Five-Minute-a-Day Habit

[photopress:brazilsoccerhead_small.jpg,thumb,alignright]It’s been a while since we did a plug for David’s AHI blog. His blog is insightful, fun and for the price of only a few minutes a day, you can learn a lot! I don’t know how he does it, but he manages to write a quality article every day and they are almost always at the high level of today’s article on the relationsip between the World Cup, the world’s future, and affordable housing.

(You can learn more about David from this RCG interview!)

Timing is Everything…

On the Friday before the long-weekend I was handed a DVD from a friend at Move with only a basic overview. (He said something to the effect of “just watch it… it was produced by homestore in the dot com days and a bunch of office decorations and inside jokes will make a lot more sense…”)

[photopress:home_movie.jpg,thumb,alignright]Well, back in the dot com days when I was an engineer in a relatively boring industry, the people at Move (then known as HomeStore) were obviously having a lot more fun… Seriously, having a lot more fun is the only way to explain the “Chris Smith

Web site statistics update

A quick follow up to our previous discussion about using Alexa to measure how many people visit your site (or visit your competitors): Alexa is reporting “geek” sites doubled in popularity overnight. Jason Striegel hypothesizes that this is likely the result of digg users downloading the Alexa toolbar en masse on the day that a top story linked to Alexa.

That means that most sites could probably rig the stats by encouraging their readers to download the Alexa toolbar, or, as I hypothesized, the Alexa toolbar is not a good measure of readership across the entire internet whole, but of people who install whatever they’re offered (mostly internet neophytes).

Zillow, Trulia and RainCityGuide don’t seem to have been affected by the geek onslaught.  I think that many Digg readers (myself excluded) might be too young for real estate websites, no matter how geeky they may be.

The Importance of Using the Digital Darkroom…

Back in February I wrote my first and only article on Real Estate Photography for Rain City Guide with suggestions for improving the quality of real estate photography images. I guess I had high expectations. But sadly, there are still listings out there with what I’d have to call ‘awful’ pictures. I’m somewhat disappointed. I thought I could change the world, or at least the quality of marketing images of Real Estate. Today I picked up a very slick, glossy Real Estate publication of premier listings to ogle what I expected would be some awesome and inspiring interior photography and I really couldn’t believe what I saw. There were certainly good exterior photos, including aerial views of sweeping estates, but I saw several poor interior images on full page listings of multi-million dollar homes which must have been a significant advertising expense for the Realtor. Several of the interior images were much too dark to really show off what must have been beautiful interiors and many of them showed converging verticals created by the use of a wide angle lens, which may not have mattered much anyway as the images were so dark. I have to tell you, a digital camera in the hands of someone who doesn’t know what he/she is doing is a dangerous thing. I don’t know if the Realtors don’t think it’s important, they don’t recognize poor image quality or some other esoteric explanation.

However, I have a confession to make. Some of the images that come out of my camera are pretty darn bad. Fortunately no one sees them at this stage and I wouldn’t want you to. So how do I get people to pay me to photograph their listings? Well, the image capture with my camera is only the first half of the photographic imaging process. The other half is image editing or post processing that takes place on my computer with software such as Photoshop or Photoshop Elements. And it’s amazing what image editing tools can do to transform an image. Referred to as the digital darkroom, I learned fairly early at my entry into
digital photography to regard image editing as an extension of the camera. Although camera manufacturers strive to create cameras for the point and shoot crowd that will require little or no post processing, almost all images will benefit from some editing and the high end digital SLR camera’s are intended more for user involvement in the post processing. This involves making necessary corrections in lighting, color balance, saturation and perspective. Sometimes even a few more tricks are at our disposal for a photographic faux pas or a special touch like a sky replacement. Ideally, photographers consider a good original capture important and reliance on too much editing to be a bad strategy. In the case of interior photography for real estate professionals, I have a choice between bringing in and setting up lights (a time consuming process on location) or simply shooting with both flash and/ or available light and working out the results on the computer. For most homes, the Realtors or home owners are comfortable with about an hour of their time to be present while I’m shooting the interior. After about an hour for the average home, I’ve worn out my welcome, so I’ll only set up the lights in a situation where I consider it a necessity.

For the purposes of illustration, I’m going to be brave and show you how one of my images looked when it came out of my camera and follow it with what it looked like when I submitted it to my customer.

[photopress:kitchen_before.jpg,full,centered]

Pretty bad, huh? Would you pay me for something like this? I could try to convince you that the carpenter was really incompetent to explain those slanting cabinets and walls, but would you believe me?

[photopress:kitchen_after.jpg,full,centered]

The final image may not be quite ready for the cover of Architectural Digest but most people (agents and buyers) when they see the ‘after’ image are likely to respond ‘wow, what a beautiful kitchen!’ After all, it’s one of the primary selling points of this home and it should make that impression. Do I make my point?

Inman’s Innovation Awards!

Congrats goes out to all the contributors on Rain City Guide! We were nominated as a finalist for the “Most Innovative Blog Award” by Inman News. In my world, contributors are not only the people with their photo up on the sidepanel, but also those of you who return to give your comments on a regular basis. This site thrives off of your continued involvement!

The winners in each category will be announced in SF at the Inman Connect Conference. I’m definitely going to be there (I’m speaking on a panel on lead conversion)… Additionally, I would really enjoy organizing a meet-up of bloggers one evening. If you’re interested in joining us, then leave a comment below and I’ll send details as things get closer!

[photopress:Luther_engineering.jpg,thumb,alignright]In the meantime, I’m not proud to say that I didn’t know many of the non-blog nominations so I spent some time this evening on google researching the other companies nominated. Here are some notes (or at least links) I took while scanning the other nominees.

Most Innovative Brokerage

I wish Inman provided some more context so that I could know why they picked these particular real estate brokers. If anyone can let me know what sets these firms apart, please share!

Most Innovative Web Service

[photopress:Luther_engineering_2.jpg,thumb,alignright]Most Innovative New Business Model

Most Innovative Real Estate Blog

Most Innovative Real Estate Data Site

[photopress:Luther_engineering_3.jpg,thumb,alignright]Most Innovative Technology

Most Innovative Mortgage Company or Service

Most Innovative Media Site

Most Innovative Rental/ New Home Online Service

Addicted to Google’s Mobile Maps

[photopress:phone.png,thumb,alignright]I was just reading a post from Jim Kimmons where he gives advice for Realtors on how to better use their handheld Treo’s and it reminded me that I really should put a plug in for Google’s mobile mapping program because I’ve simply become addicted to it and many others could probably benefit from this tool.

The first thing to realize is that the mapping program is separate from your cell phone’s browser. In other words, you’re going to have to download a program to your mobile cell phone. Here is the url you’ll have to type into your cell phone’s browser to download the program: http://www.google.com/gmm/.

Obviously, this program won’t work with all phones, but Google is kind enough to give a list of supported phones. Note that they do support Blackberry phones (which is what I use!).

Why am I addicted?

The interface is simple and and clean. The main options I use are “Move to Location” and “Find Business”. The “Move to Location” option is used to locate me in a general area, while the “Find Business” option gets me to specific places.

Being in a new area, this one-two combo has been extremely powerful. For example, today I used the program to find (and get directions to) a local post office, a washington mutual branch and a coffee shop, all while out of the office and miles away from my desktop computer. Very cool indeed.

As with many google programs, the tool gets even more powerful if you learn some of the “tricks”. My most common one is to use the “3” and “1” buttons to scroll between turn movement descriptions while navigating directions. I also like that “i” zooms in while “o” zooms out. (Note that I’m using a Blackberry and other operating systems will surely use different buttons!)

If you happen to be in my situation where you have a powerful phone (and no powerful in-car navigation system), definitely consider checking out this program. It has done away with my need for hard-copy maps!

HouseValues knows the hard sell

A friend of mine contacted HouseValues once to get the scoop on their system and now receives (actually pretty funny) high pressure emails sprinkled with phrases like

“If I don’t hear from you by end of day, I’ll ask the next real estate agent on my list – possibly one in your own office.”

“we have an IMMEDIATE NEED FOR A GO-TO AGENT”

“If you are not planning to be in real estate for the next year, then you are not the right candidate for us”.

The qualifications to work with them are pretty rigorous:

1. You can professionally handle 10 to 20 buyers and sellers every month.
2. Plan to be in real estate for the next 12 months.

Lucklily, they seem to find an additional 10 – 20 customers who need an agent NOW every week or two, so my friend feels like he can start picking these low-hanging fruits when he is good and ready.

What’s a buyer to do?

[photopress:frustration.JPG,thumb,alignright] In the under $500,000 market, good properties are flying off the shelf. In the last two weeks, we were chasing properties with our client in multiple offer situations from Bellevue to Edmonds. It’s a tough market to work in and gets very discouraging to our buyers. When a market is this hot it always requires an accelerator clause if you want to be in the game.

I was thinking about how typical this chase was and want to share this little history with you. Two deals we lost, one where we bid higher and one where we bid the same and the last one that we got, we paid less than the highest bid. Here’s what we did and how we finally got a happy ending!

Offer 1:condo in Sandpoint, priced $325,000. We were the high bid on this one at $375,000. We used an accelerator clause because we knew we had to and in fact, there were 10 offers. We knew we’d have to waive inspection and form 17 and be pre-approved and we did all that, but the seller, rather than selling for the highest price, sold the condo at 5000 below our offer because the seller had met the other buyer and liked him. Our buyer, by the way, has great credentials.

Offer 2: condo in the north end priced at $330,000. we did an accelerator to 350,000 and we were beat at the same price because the other buyer was all cash. This was smart of the seller, since there’s always the problem of appraisals, which are tougher on condos than single family homes

Offer 3: condo in Roosevelt district, this one was listed at $320,000 and we put in an accelerator clause up to $365,000, no inspection, waive 17 and pre-approved. This time our buyer was in town and met with the sellers and, as usual, we found something in common with the two of them, and we got the condo for $5000 less than the highest offer.

Lesson learned: Always always try to get some connection with the seller if at all possible. It’s best, if you have a likable buyer, to have them meet and chat a bit. Even if you’re working with a sour personality, you can still coach them a bit and I’m right there with them to act as a catalyst. If the seller or buyer are out of town I write an interesting summary of how much the buyer likes the house, their strengths and I always try to find something really touching about them, some sort of volunteer, a special hobby, etc. Knowing the listing agent and/or treating them really well is a great asset, too. I’ve been known to bring a Starbucks when arriving with an offer. Sellers like to know who they’re selling to and often their home is not just a financial investment but something with soul and they want the “right” person to buy it.

So, you just never know. Selling a home is an emotional venture and there are as many reasons for who they’re going to sell to as their are people!

To Promote or Not to Promote…

When I posted an ad for our listing masking as an advice column yesterday, I got more than a few emails from people who apparently weren’t very happy that I was linking to Redfin.

I had a reason to link to the detail page on Redfin as oppose to our own. A little birdie whispered to me that the “most viewed” home on their site for Thursday would not only be featured in emails and on their blog on Friday, but that home would also be eligible to host the first “Redfin Showing” on Saturday. I’m a sucker for extra publicity for my home and was happy to cooperate! So if you’re in the neighborhood, feel free to stop by our home between 2pm and 3pm on Saturday!

To the agents out there who are upset that I’m giving Redfin digital ink… Please feel free to suggest interesting ways to market my home as I’ve always been an equal opportunity promoter! 🙂

Photo Friday

It’s a late summer here in the Pacific Northwest and I’m still finding a lot of snow where I wouldn’t expect it. I think this will be the first weekend of access to most trailheads, so get out there and enjoy the summer while it lasts.

[photopress:pano1.jpg,full,alignright]

(If you don’t have a super-wide angle lens, but need to “capture” a tight room, I recommend autostitch – it combined three pictures into the picture above)