Senator Dorgan's Office Now Collecting Deceptive Mortgage Advertising

My phone rang early in the morning on Friday. Nobody calls me early in the morning unless they’re on the east coast. I glanced at the phone: Area code 202. Who do I know in Washington D.C.? Turns out it was Allen Huffman who works for Senator Dorgan. Apparently the senator is working on federal mortgage reform legislation, needs examples of deceptive mortgage advertising, and Allen found me here on RCG. This is what I sent Allen on Friday:

Here is a link to the story on Linden Home Loans. Inside this article there’s a link to the deceptive radio ad and television ad.

Here is a story about deceptive banner ads, from lead generation company Lowermybills.com

This website has pages filled with deceptive lmb.com banner ads for you.

The payment advertised on the banner ad in this example, once you clicked all the way through, was for a pay-option, interest only, negative amortization ARM loan. For a fully amortized 30 year fixed loan, the payment would be around $3,000. The web viewer would not see all the fine print unless they had already applied for the loan and scrolled all the way down to the bottom of the fourth or fifth screen. Very deceptive. I believe LMB is still running ads. Now the banners are advertising a drop in the “federal funds rate.”

dancing people banner ad lowermybills

Many, many banks, consumer finance companies, and mortgage brokers purchase leads from lowermybills.com. Lowermybills.com doesn’t make loans. Instead the company sells consumer information over and over again.

I have always considered that it was not in the industry’s best interest to purchase leads based on deceptive advertising. All this does is circumvent an honest company’s own attempts to advertise in a fair manner, the way the federal truth in lending laws were designed. If I were to come up with any new ideas for industry reform, I would want the industry to be held accountable for the advertising used to gather the leads purchased.

So for example, take a look at the mortgage spam in your spam bin. Have you ever clicked on those links? They will take you to a website that appears to be for a mortgage lender. But in reality this is a lead generation website. A homeowner’s private financial data is then sold to multiple loan originators who contact the homebuyer or refinancing homeowner over and over again. If the homeowner does not respond, then the lead is sold again and again. I am asking the question: Shouldn’t mortgage banks and brokers be held accountable if the LEADS they purchased were gathered using deceptive advertising? Lead generation companies should be held to the same standards within the federal Truth-in-Lending Act that banks and brokers must abide by.

Here is a very good example of a deceptive website. This person, Jennifer Hershey doesn’t exist. There is no place on this website to contact the owner of the site, we have no idea if this person is licensed to originate mortgage loans in any state, and there’s no company licensing information on here at all. Instead, this appears to be a “front” for a lead generation website.

I also have a growing collection of junk mortgage faxes advertising note rates from 1% all the way up to 5% for a “fixed” mortgage, showing monthly payment information that looks like an obvious pay option, negative AM, interest only ARM. No APR, no company information, no phone number for how to contact the company. The only phone number on the fax is a 1800 number answered by a telemarking person taking loan applications. This person is not a licensed loan originator How do I know? I asked her. She said she works for 20 different mortgage brokers.

People, now it’s your chance. Allen at Senator Dorgan’s office says to email or fax your deceptive mortgage spam, letters, websites, banner ads, and if you have links to deceptive radio and TV ads, he’ll take those, too. Today I received his permission to publish his contact info.

SEND DECEPTIVE MORTGAGE ADVERTISING HERE:

allen_huffman@dorgan.senate.gov
Fax: 202-224-1193

Sunday Night Stats – King County

Of course the 1st quarter stats are so very important, and I would very much like to get to the business of reporting these statistics on a County basis as well as for individual areas. But I don’t want to overstate the negative by reporting them in detail before all, or at least most, of the sales have been recorded. 4 business days does not appear to be enough time since as of tonight, # of sales for the quarter are down 40%. Let’s give that another week before comparing the 1st quarter YOY.

Suffice it to say volume continues to be down significantly compared with last year. Median sold price of homes is very close to the asking price of those homes at time of sale and sold prices appear to be down only 2% for Residential and not at all for condos compared with the 1st quarter of 2007. Given the significant decrease in volume, prices holding fairly steady continues to surprise us.

King County Residential Sales

Active/For Sale – 10,180- UP 116 -Median Price approx. $530,000

In Escrow – 2,574 – DOWN 90 – median price $449,950 – UP $2,225

Closed YTD – 3,719- UP 446 – median price $435,000 – no change

The median asking price of Residential Propertes that have sold is $440,000, so they are selling at 99% of asking price.

King Conty Condo Sales

Active/For Sale – 3,590 – UP 72 – median price $324,950 – no change

In Escrow – 846 – DOWN 17 – median price $299,995 – UP 95 (asking prices)

Closed YTD – 1,234 – UP 137 – median price $289,950 – UP $4,950

The median asking price of the condos that have sold is $293,675 so they are selling at 98.7% of asking price.

Stats not compiled or published by NWMLS. (Required disclosure) 

A year later – A DUI case gets its day in court and the victims get their day in the paper

As an American, I am happy in general that we have the kind of legal system that starts out with the belief that a person is innocent until proven guilty. However, there are some parts of our system that drive me crazy – such as how we deal with drunk drivers. Many of the readers and writers here on RCG know that last year my parents were hit and almost killed by a drunk. A chronic drunk as we found out throughout the course of the year. My parent’s accident was this guy’s 6th DUI and he’s received another one since then – yes, his 7th, while on a suspended license from this case.

As a reminder, here is the aftermath of my parent’s car, so you can imagine the damage inside to them.

Photobucket

Photobucket

I started writing a lot of articles focused on insurance, durable powers of attorney, and estate planning partly due to the issues we were dealing with as the result of this accident.

Well, April 9th is the sentencing hearing for the guy that hit my folks. As long as they don’t extend it again like last time. So, I’ll be leaving Seattle yet again to attend the hearing and to get a chance along with the rest of my family to voice my opinion on the topic and how it has affected my life. But all of this will be held in a room that no one from the outside will ever see or hear.

My brother, Mark, has been instrumental in doggedly searching for a way to bring the results of the case to the public’s attention. Not because our family is hungry for “our 15 minutes” – far be it. This is an ugly and painful subject and the goal is to bring to light the changes needed in “the system” so to speak. For those of you who have asked about how my parents are faring after the accident – take a look at the article that came out today in the Wichita Eagle. The online version has more content than the printed paper and will show you a video of my parents, letters they’ve written to the judge, and more. I hope some of our RCG readers will take the time to view these items and learn a few lessons and perhaps pass them on to others.

In Tribute to Charlton Heston

Ben HurI remember the night my whole family went to see Charlton Heston in Ben Hur at the drive-in theater. I have often wondered why this memory has clung to me given I was barely 4 years old at the time. I often can’t remember a movie I saw last week. Why does Charlton Heston and Ben Hur remain as one of my earliest childhood memories?

Today as we remember the life and times of an actor most of us have known our entire lives, I would like to take a moment to bow my head in tribute to Charlton Heston. It just dawned on me why this memory is so important to me. We loaded up the car with our own home made snacks, Mom and Dad, five children at the time. There would later be 7 children, but no more trips to the drive-in theater.

Shortly after our family saw Ben Hur, my sister was stricken with spinal menengitis. She was paralyzed for awhile, and my mother’s life became one of constantly caring for Mindy, which she does to this day. Our family would never be the same as that night. Perhaps that is why I remember the scene shown. Charlton Heston in the galley working up a sweat vs. some of his more magnificent achievements in the movie.

I think it is time for me to rent Ben Hur and go back to that time and remember Charlton Heston, Ben Hur and my family. Bow my head and say “thanks for the memories” to a man whom I have known most of my life, though he knew me not. Had he not starred in one of the greatest movies of all time back in 1959, my family might not have loaded up that beat up chevy station wagon, and had our first and last trip as a family out for some fun.

Charlton Heston: October 4, 1924 to April 5, 2008

Geekier than Geek Estate & Sweeter than Sweet Digs

Sometimes, you find something in your own back yard that’s an unexpected & pleasant surprise. Like that hole in the wall teriyaki restaurant right by the office, I recently stumbled upon Redfin Developer’s Blog. And since that day of first discovery, I’ve come back often yearning for more.

I just wanted to thank the engineers at Redfin for blogging about their day to day life as web software engineers. As a fellow software engineer, I always like knowing “how they did it that”, “what are they up to now”, or even “WTF were they thinking” (just kidding on that last one guys).

Even though I tend to prefer SQL Server for my RE.net apps (I freely admit that I am biased), I really enjoyed their MySQL to Postgress & Elephant vs Dolphin posts (perhaps I have a database fetish?). I also learned something new & valuable from their CSS Sprites + Firefox Content Preferences = Site Go Boom post. Even the folks without software engineering degrees would probably enjoy their How to search Redfin directly from IE and Firefox & Syndicate Redfin Listings in WordPress posts.

Anyway, if you’re developing a RE.net web site, (or even if you aren’t), I think their developers blog feed belongs in your feed reader. Then again, I’m biased.

PS – I can’t believe you guys don’t have Coding Horror on your blogs you like list yet.

Don't Sign That Listing Contract!

The contract that an owner signs to put their home on the market is much simpler than the scads of paperwork that come around later when there is an offer on your home.

Here in the Seattle Area, you want to pay close attention to one tiny little portion of the contract before you sign it. It’s very simple to clarify for you, your agent, the buyer and the buyer’s agent, exactly what the commission arrangement is.

Here’s how VERY easy it is. On the main agreement, one page, there is a line of about one inch in length. Let’s say you are agreeing to pay your listing agent 2% and offer 3% in the mls to the Buyer’s Agent. Instead of writing in 5% on that line, just write in what it actually is “2% + 3% to the buyer’s agent”. Pretty simple. Takes about 20 seconds.

That extra 20 seconds will make it clear to you, your agent, the buyer and the buyer’s agent, that the listing agent is NOT to get that +3% in the event there is no buyer’s agent. If the listing agent is agreeing to charge 2% to represent the seller, then there’s no reason why that amount should increase to 5% if at the end of the day they only represent the seller.

There’s plenty of time when the buyer is actually “at the door “to decide who will get that +3% if the buyer has no agent. Maybe the agent should get some of it…maybe the buyer should get all of it…maybe the seller and the buyer will split it 50/50, maybe the buyer and the seller and the agent will split it into three pieces. Lots of options depending on the circumstances at hand at time of offer and acceptance.

But DO NOT write the commission % in as a TOTAL of both your agent’s fee and the unknown, absent buyer agent’s fee. Just write in 2% to XYX listing company and 3% to the company who is REPRESENTING the buyer. This way, if no one is representing the buyer, the extra 3% doesn’t become a windfall profit, without your say so.

Date My House – Saturday on TLC

date my house 1Yesterday I had the opportunity to interview Bob Guiney and Nadia Geller about the upcoming premier of “Date My House” airing this Saturday, April 5th at 8:30 p.m. on TLC.

Bachelor BobSome of you may remember Bob as “Bachelor Bob” who after not getting a rose from Trista on The Bachelorette, went on to star in the 4th episode of the 1st season of The Bachelor. I expect “Date My House” to be a fun watch.

I’m a little disappointed that the thrust of the show seems to come from the standpoint of helping poor, Desperate Sellers get someone to buy their house. Seems this was a great opportunity for the focus to turn more on buyers of homes being able to check out their future home more thoroughly. During the hot real estate market, too many people bought homes so quickly that they really didn’t have a chance to get to know the home they were buying. As consequence, we are starting to see some lawsuits popping up about the REALTOR Owner/Seller’s lack of disclosure about the Obscenity Screaming; Potato Throwing Neighbors, and buyer remorse suits blaming their agents for having paid too much for their home.

Instead the show appears to be built around a homeowner being so desperate to sell, that they are inviting people in for a longer “first date” to get to know the house better and “fall in love” with it. Did the buyers get to spend the night? Bob and I had a chuckle over the chances of the 12 buyers getting to sleep over by end of season filming being about the same as the odds of a guy getting to sleep over on a first date. A few did…but most didn’t.

As a buyer, would you appreciate an owner inviting you to hang out at their home for a long period of time? Would you appreciate the opportunity to have a party there for your friends to get their opinion? Have a sleepover? Spend a week maybe? Or would you view that as an act of desperation and say, I don’t want to buy a house where the owner is that desperate. Does a car salesman offer you a test drive in the hope you won’t want to get out from behind the wheel and back into your beat up Chevy? Would you be afraid to spend the night at a home for sale for fear that going back home afterward would be such a let down, that you would be tempted to buy the house?

Maybe you want to see the show first. But let us know. Do you see dating a house as a viable option for buyers and sellers in the future?

Buying without an Agent: How to get that 3%

[Updated 3/2016]

This post is not legal advice. For legal advice, consult an attorney in person and do not rely on a blog.

I’ve written elsewhere about the practical steps in buying without an agent. The Big Question, of course, is this: Will that save me any money? If it does, then every buyer should at least consider using a real estate attorney rather than a real estate agent to buy a home.

As an initial matter, you must understand where the money starts and where it goes in a typical transaction. It starts, of course, with you, the Buyer. It’s not uncommon to hear someone say, “Oh, sure I used an agent to buy my house — he was free! I didn’t pay him anything!” As a practical matter, that is just not true .

Remember that, of all the parties involved in the transaction (seller, buyer, listing agent, buyer’s agent, title insurance, escrow, lender, mortgage broker, etc.) only one brings money — you, the Buyer. Everyone else gets paid from the Buyer’s money. So while you may not pay your agent directly, you most certainly do pay him out of your pocket (or, more accurately, out of the money you have borrowed from the bank, and which you must repay, with interest).

And exactly how does your agent get paid with your money? Well, the seller previously signed a contract with the listing agent where the seller promised to pay a certain percentage in exchange for the agent finding a buyer. The “typical” percentage paid is 6%, although there is some degree of variability with figure. Per the rules of the MLS, that commission is then shared with the buyer’s agent when the house is sold (or, more accurately, with the buyer’s broker, but I won’t get into that for simplicity’s sake). Most sellers and listing agents agree to give 3% to the buyer’s agent, on the theory that anything less will attract less interest from buyer’s agents (I’ll get into the ethical issues of that dilemma in a future post).

The listing agent has a contractual right to the full commission. If you go without an agent (e.g., drafting the offer yourself (discouraged) or using an attorney), then the listing agent will not need to share any portion of the commission. While the agent has no legal obligation to accept anything less than the full commission as set by the listing agreement, the agent is free to accept less than full payment if he is so inclined. So, the buyer can structure the offer such that, if the listing agent cooperates, the selling price is reduced by 3% (or whatever percentage was to be shared with a buyer’s agent). The seller will presumably lean on the listing agent to reduce the commission, as everyone gets what they expected out of the transaction.

All that said, clearly the seller and not the buyer pays for the buyer’s agent – suggesting otherwise is simply a helpful analytical approach. But equally true, the buyer can benefit by reducing the seller’s anticipated and already-accounted-for costs. When the buyer does so, the seller is likely to pass most if not all of those savings back to the buyer in the form of a reduced price.

So regardless of the perspective, in the final analysis a buyer can pay less by reducing the fee paid to the buyer’s agent. So smart buyers do so by skipping an agent and reducing their offer by the 3% to be saved by the seller.

Finally, what about all of the extra work for the listing agent? Yes, there may be a more work, such as being there for the inspection since there is no buyer’s agent. But don’t forget that, in any one transaction, a listing agent makes a very fair fee. What is the average amount of time a good listing agent invests in a listing? And, assuming a 1.5% commission to the agent (after the broker’s cut), what is the average fee? Given a median home price of $400k, the agent will make $6k. Assuming 50 hours of time, that’s $200 per hour. A little “extra” work (it is, after all, all part of the job) is not unreasonable if necessary to secure that amount of compensation.

So, if you’re thinking of buying a house, consider ALL of your options and figure out what is best for you. If you want to save a lot of money (we’re not talking pennies here), consider using an attorney instead of an agent (you should absolutely use a professional given the value of the transaction, and realistically these are your two options).

Zillow Launches On-Line Mortgage Rate Quotes

Earlier this month I wrote about Zillow stepping into the mortgage rate quote arena…well tonight’s the big night. They are scheduled to launch at 9 p.m. PST. I’m honored to have been included as one the mortgage professionals to review their product and it will be interesting to see how it develops.

Zillow is not creating a mortgage company; they are attempting to create an online tool consumers can use to shop lenders. Once I get past my first objection of rate shopping, here are some of the two features I like the most:

The consumers privacy is protected while shopping–the Loan Originator will not see their names and they do not provide their social security number. This is unlike other online rate-comparison tools where a consumers private information is resold to calling centers all over the world.

Consumers will have the ability to shop lenders by rate, cost and the Loan Originator’s Zillow reputation. Zillow has a rating system from 1 (bad) to 5 (great) that consumers can use to grade the LO. So let’s say LO Sally has an incredible rate and low costs but she’s rated a 1 vs. LO Joe who has a competitive rate and cost with a 5 rating: the consumer can make a choice between the two (or however many LO’s have submitted a rate quote). The consumer will be able to review the LOs lined up in an easy to read column format with this information easily viewed.

My only real concern, as I’ve voiced many times is that shopping for rate will not always land you the correct mortgage. The wrong mortgage with what appears to be a low rate/payment may be a very expensive mistake. Especially in this volatile market where mortgage rates can change 3-5 times per day. Any rate quote may be invalid the moment it’s sent to the consumer if the rate is not locked…this is true with Good Faith Estimates as well. Speaking of GFE’s, Zillow Mortgage quotes are not the same as a GFE–I do recommend that consumers who are seriously considering working with any of the Loan Originators participating on Zillow Mortgage obtain a Good Faith Estimate with the Federal Truth in Lending.

I’ll still stick to my guns and say that referrals from the people you trust and respect are the best way to select a Mortgage Professional…however for those of you that have a need to shop rates on line, Zillow’s mortgage tool could be the ticket.

I Dig Dueling Digs

Zillow, which seems to produce new features almost daily, has birthed something totally unique. As a member of Zillow’s board of directors, I usually get previews into what’s coming through the pipeline, but with this release, I hadn’t seen too many of the details.

Dueling Digs is like nothing I’ve ever seen on a real estate site. It’s pretty simple, really: You are presented with two photos, and click on the picture that you like better. After ten “duels,