Tag Archives: blogging

Web2.0 is About You

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Wonderful video from a Kansas professor…

(via ProBlogger)

I’ve been told I move a bit fast in my seminars (more than once!), but I found this guy to move at light-speed! Interestingly, if the video makes complete sense to you, then you will have no need for my presentation. However, if you’d be interested in learning a bit more about how consumers matter in this web2.0 world (i.e. “you matter”), and how you, as an agent, can flip this logic to use these web2.0 tools so that you matter (i.e. “brand you”), then I’d love to see you at my Seattle seminar on February 20th! (Or in Oakland, CA the next day!)

So far, the feedback from the seminars has been overwhelmingly positive. I was a little hesitant to make a big deal out of the seminar before I ran a few trials because my presentation is more-than-slightly unconventional and I started to doubt myself. It wasn’t until I heard from some of the attendees that it was one of the best real estate presentation they had ever been to that I started to feel more comfortable that I might be on to something big. 🙂 Also, both Jeff, Rudy and Brian give some encouraging feedback that will definitely keep me presenting at a few more seminars!

By the way, my presentation style was highly influenced by a short presentation given by Chris Smoak where he was able to move at the speed of light because the presentation moved with him. (Chris is the guy behind one of my favorite mash-ups ever, Bus Monster.) After witnessing Chris in action, I just knew I’d have to create a similar presentation some day.

Finally, Greg has been posting the audio from my presentation over on the Bloodhound blog (Part 1, Part 2). Personally, I think the seminar is simply too long for an audio presentation (it NEEDS the visuals!), but some may find it interesting, nonetheless.

$68,745.00 Paid to Rain City Guide Readers

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[photopress:dollars.jpg,thumb,alignright]Well I have to admit that it has been a very, very odd year indeed for me. I stumbled into the world of blogging, and I had no idea where it would take me. Well it took me into a totally consumer-centric view of my world.

Transparency turned out to be much more transparent for me, than for my “blogclients”. I started experimenting. I did not change how I worked in any way. But instead of simply charging what I “normally” charged, or what most agents charge, I decided to view the commission as “a retainer fee”. I then changed it at the close of escrow, to what I perceived to be a fair value for the services rendered.

Sometimes I changed it on day one and that worked out OK. But then in some cases, I found that what I thought would be fair on day one, turned out to be too much at the end, and so I “settled up”. Only once did I have to renegotiate what was agreed upon on day one by raising it, and the client and I both agreed on a different and higher amount. We did that about halfway through, as he changed his parameters, and we both agreed the situation was greatly affected because of that. But I addressed it as soon as it was going sideways, so he had plenty of time to change agents if he and I could not come to terms on a new commission. Fortunately that was not necessary, because we both agreed that the original negotiation was based on factors which did not hold true as time went on.

The stories, which I will try to detail on my blog tonight, will be covered in a somewhat vague manner, as I have to retain the confidentiality of my clients. But I will try to give the stories in a way that we can all learn what a true sliding scale of different fees for different services might look like. A commission schedule that is so fair, that no client felt like they overpaid, and several even felt like they underpaid. And the one man who got the service for free, almost forgot that he wasn’t my client at all 🙂

I never calculated the end result of the total monies returned at the end of the day, until tonight. It is almost three in the morning, and no one is more surprised than I to see that $68,745.00 was paid to my “blogclients”. While most of those clients had read both my writings here on Rain City Guide and my blog, I have to attribute the bulk of the clients to having come to my blog via Rain City Guide.

There were a couple of times when I went a bit overboard, and I admit there were a few times when it hurt like hell, especially in the beginning when I was “training myself” to view the settle up at the end as fairly as I could. But I can honestly say that the couple of times I erred with regard to fairness, I erred on my side of the fence. I did that because those particular clients were injured by someone before me, someone in the industry who “did them wrong”. I felt the need to compensate them for what happened to them, before I entered into their world.

Most importantly, when you treat your clients fairly, when you discuss commission issues openly with your clients, both buyers and sellers, everyone is happy at the end of the day. I treated them all like family. I charged them what I might charge my Mother or my Sister or even my own child, well…maybe some more like my cousin 🙂 I charged a fair value for the work at hand. And while even I am amazed at the total tonight, and frankly it hurts…it really does, I know in my heart that every single time, it was a fair assessment of a valid cost for the services rendered.

It doesn’t break down to a flat fee or a fixed percentage. Some needed a lot more assistance than others. Some found property quickly and some took a very long time. Some sold their property quickly, and some took a very long time.

I’m looking over my list and only $2,175 of the $68,750.00 was paid to someone who “asked for a discount”. Almost all of it, was offered to them by me, without their needing to ask for it. Most of all, my “blogclients” have truly been a joy to work with. They totally trusted me to have their back. They totally trusted me with their most important goal and they totally trusted me not to treat them unfairly in any way shape or form. Not just about the money part, but in all things. Every single one felt I had gone above and beyond the call of duty. And every single one appreciated my efforts on their behalf at the end of the day.

I would very much like to take this opportunity to thank both Dustin and Anna Luther, for this wonderful opportunity. I also thank them on behalf of my “blogclients”, who are all grateful for having Rain City Guide to help them through what might otherwise have been a more difficult process.

The internet is truly a wonderful thing, and we are all learning to use it to everyone’s best advantage. We no longer simply “surf the net” to suck up information. We use it as a vehicle to form relationships, both business and personal.

I need to put the actual stories on my blog because we are really not permitted to discuss commission specifics in a “group” setting, under anti-trust laws. And also because this post is already way too long 🙂

On mentoring and blogging…

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Another frequent contributor here on RCG asked me to write a little ditty about this subject matter as she was interested in how I saw the differences between the two.

My view of mentoring is that it’s done a very personal level and typically occurs between individuals with one person in the relationship acting as the “teacher” and the subordinate being the “student” in most cases. Also, these relationships are chosen between the parties. I’ve never seen a mentor/mentee situation where the two parties hadn’t agreed to it – most folks that have good information to share are usually quite disciplined and discerning about who they want to share that knowledge with and the people I’ve known that want to be mentored are usually pretty targeted in their choices of who that person or persons will be – it usually starts with the mentee taking note of respected colleagues in higher positions whether at the same company or elsewhere within an industry.

Blogging, on the other hand, is very public and generic in nature. When I put my thoughts down in this techno environment I’m releasing all of my thoughts into the universe to be picked up by anyone and everyone that might be interested and open to my ideas. There is no real selection process.

Another question has been put to me like this: “I am curious to know how struggling agents are managed in your office. Is there a framework set up to help new agents or any agent write a business plan? Maybe this is a sign of a wider industry problem, maybe not.”

First, I’ll say that I believe agents not knowing how to write a business plan is an industry wide problem and it’s a BIG problem in the real estate world. When I joined the broker’s office where I’m located I was brand new to the industry (but had bought 3 homes and sold 1) but I walked in the door with a business plan, a marketing plan, and a funded budget in hand. My brokers, who have been around 30+ years, told me later that I was the first agent they’d ever had do such a thing. From what I’ve sorted out in speaking with agents of all levels of experience is the majority of people got into this industry with no inkling of how they should get themselves prepared for doing anything other than selling houses. As independent contractors (the majority of us) we are all small business owners and that means you must have experience or willingness to learn how to run a business. I’ve noticed such a lack of business planning and understanding in this arena that I’m launching a side business this year to teach agents these skills via online classes.

There is much more to being a real estate agent than just knowing how to read and fill out a contract, stage a home, or answer buyer’s questions about financing and closing documents. The main reason upwards of 90% of first year agents fail in the first year of business is usually due to lack of planning and a lack of proper funding. Even in the 2nd year of business between 60-80% of those agents fall out of the business – again, usually from a lack of planning and funding. The majority of agents I’ve spoken to never knew how expensive it was to be an agent with respect to broker fees. And then there is the “herd mentality” of ordering the same marketing stuff that everyone else does because rarely does a new agent know to ask the right questions about a product before deciding to buy large quantities of it. Example – I received more calendars this year from vendors than I could possibly need in my home and office yet I know large numbers of agents that use this as part of their “touch” programs. Differentiation is key. How can you stand out when you are doing what everyone else is doing? Companies like HouseValues (who I write about in a post below and in previous posts) also can be expensive lead referrals services cutting a lot of the potential revenue stream for an agent. Plus, you have to understand the difference between advertising, branding and marketing and what those programs mean to your bottom line.

Anyhow, the question about struggling agents is not too common in our office because our brokers tend to only take on those that have demonstrated ability. But, for those new agents (we’re now bringing them in) and some that are beginning to struggle there are methods in place to help such as training programs that are offered via a proprietary satellite network, we have onsite managers that will provide coaching opportunities, and there are some mentoring programs as well.

Interview with Marlow Harris of the 360 Digest

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I feel very lucky that for my final interview of the season, one of my favorite bloggers in the world has agreed to answer my questions. One of my Seattle real estate blogging failures has been that I’ve never managed to convince her to start blogging on Rain City Guide and instead she’s gone off and done wonderful things on many other blog platforms. 🙂

What inspired you to start blogging?

I have several websites, including SeattleDreamHomes and SeattleNeighborhoodGuide, but I was unable to have a conversation there so I began the blog 360Digest which has since morphed into a personal and real estate-oriented blog. I’ve also created another site, Unusual Life, where I’m having fun sharing information about unusual homes and architecture and selling books that interest me via Amazon.

I also contribute to several other blogs, including the Seattle Post-Intelligencer’s Real Estate Professionals and Inman News and a few others like Realty Blogging and My House Key.

I have actually started and discontinued at least a half-dozen other sites over the years, adding and taking away those that didn’t work or that were ineffective. Expect a culling of these sites too, over 2007. This is still a relatively young field, so some editing and natural selection is inevitable.

I think we’re all watching to see where this new medium will take us.

Are there any special topics or issues that you enjoy covering?

Well, I like to be around and work with creative people. Therefore, I enjoy writing about creative people, their homes and creative approaches to real estate, art and popular culture. You can’t really write about your listings, that’s boring. And there aren’t that many “stars” in real estate. You’re left with dry prognostications or dull mathematical calculations. Or you can try to make connections between real estate and other endeavors. For me, that’s art and popular culture. My favorite magazine is Juxtapoz and the word “juxtapose” sums up what I like about making connections between the relationships of art, real estate and popular culture. It’s the intersections, random connections and juxtapositions that I find the most fascinating. One’s home is often a reflection of self, ones values and desires, and I love to see the choices people make.

What have you done to personalize your blog?

I write like you and I were sitting in the same room having a chat. I write about things that interest me. And I hope it will interest others.

Do you have any favorite posts?

Well, I think it’s funny to try to see how often I can mention Elvis in conjunction with real estate. It’s just so stupid, a bad joke that’s got out of hand. It’s absurd and it makes me laugh.

And one post that’s on my mind this week was the time I was asked by a movie location scout to find a place to film the true story of the local guy who, uhmmm… uh… loved horses. The film just debuted at Sundance this week and the reviewers fell all over themselves praising the aesthetic v.s. salacious approach to the film. I love the local angle of the story, it’s bizarre, strange and perverse….. all the things I love.

What are some of your favorite blogs (real estate or otherwise)?

Oh, you mean besides Rain City Guide (smile) and all of these? I like Grow-a-Brain, Boing Boing, Fark and Unique Daily.

What do you think real estate blogging will look like 3 years from now?

There are very few people who have anything remotely interesting to say, let alone write. Perhaps everyone will be blogging and instead of a couple of dozen really good blogs, there will be tens of thousands of mediocre blogs out there that no one reads. (Actually, I think that’s already happened.)

I think for many writers, the blog is just a big energy suck and a huge waste of time.

It’s fine that blogging is getting all this attention, but I’m concerned about the predictions of the end of traditional journalism and newspapers. Not many bloggers are going to attend school board meetings, city council meetings, and other important (and, perhaps boring) community meetings and events. Without paid reporters, there could be a huge hole that unpaid bloggers will never begin to fill. We need paid reporters — who’s going to follow those political candidates around, attend labor meetings, and report on local and national news if newspapers cease to exist and paid journalists disappear? Volunteer bloggers cannot possibly fill the void left by newspaper and professional journalists and they both serve different purposes. Professional journalists at least strive to be impartial, even if they are not always successful.

Blogging is an interesting endeavor, but I think it’s important for bloggers to keep what they’re doing in perspective. It’s usually marketing or ego gratification. It’s rarely journalism.

Thanks again Marlow for the wonderful insights!

Lots more to pick up via osmosis from these real estate bloggers:

As this is my last interview of the season, I figure it is only fair that I let others know that my interview from last year where Andy Kaufman subjected me to the same questions is still live on his blog.

Interview with Mary McKnight of RSS Pieces

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[photopress:mary_mcknight.jpg,full,alignright]As the online face of RSS Pieces, Mary has quickly become an influential member of the real estate blogging community by freely giving her expertise on many technical areas of real estate blogging. She’s fun, interesting, opinionated and intelligent… What more could we ask for?

What inspired you to start blogging?

I actually started blogging years ago on a number of fitness sites because it was a passion of mine and blogging was a way of connecting with other aficionados and sharing my experience and knowledge. That’s where I developed my unique voice and my strategy for driving traffic and penning posts that keep readers coming back. believe me, I crashed and burned many times when I first started blogging. Back then, there wasn’t a manual for how to do it- it was all trial and error. But over time, I came up with a formula that worked. So, when we entered the real estate market with a blogging product, I applied the same successful
formula I used for my fitness articles.

Are there any special topics or issues that you enjoy covering?

I love anything about emerging technologies so topics covering web 3.0, the semantic web, FAOF and SIOC are what I’m interested in covering now. But my roots are definitely tutorial posts. I like writing them and I love knowing that in some way I have helped Realtors to build their knowledge base so they have the tools to grow their business. I’m a big believer in giving people the tools to build their business regardless of which blogging product they use.

[photopress:rss_pieces.jpg,full,alignright]What have you done to personalize your blog?

I always try to use a conversational tone and talk to my readers rather than type at them. I hate to be lectured or read dry technical manuals (which I read a lot of), so I like to keep my posts fun and often campy. I also like to share little bits of my life in posts so readers can connect with me directly. I find that when people feel that they know you and can connect with you they are more likely to contact you or share themselves with you. I receive the most comments and emails from posts where I share bits of my life. Here is an article I wrote about humanizing your blog for intimacy.

Do you have any favorite posts?

By far my favorite post was the meme- I loved watching that virus spread throughout the industry and beyond.

I also have a special place for each post that I penned as a guest host on other blogs because I can’t believe anyone would trust me with their blog!

My favorite tutorial posts are:

What are some of your favorite blogs (real estate or otherwise)?

Good question. A blog has to be stellar to make my feed reader and here
are the top 5 feeds in my reader from Real Estate and Other.

Real Estate:

Other:

What tools/websites do you find most helpful in putting together your blog?

The RSS Pieces system was built by the ground up by our own staff so all the tools we need for SEO and add-on functionality are already inside the system but here are some of my favorite development and free SEO tools:

Macromedia Homesite, Widexl, NUAH, iWebTool, Zen Studio, W3C, RSS Pieces SEO tools. We also are always looking at what the power bloggers are doing and what the industry thinks is on the horizon.

How does blogging fit into the overall marketing of your business?

Blogging is an essential component of our marketing strategy since we are a blogging company. I think as a blogging company you have to prove that your system works by making it work for your own company. I hope that our little blog does show clients and prospective bloggers that you can build success with blogging in a fairly short period of time through strategic content, a little bit of home grown marketing, quality SEO and a lot of attitude.

What plans do you have to improve your blog over this next year?

  • Implementation of the semantic web in our blogging platform so each of our blogs will web 3.0 enabled
  • Drag and drop template configuration so users can rearrange the way their sites look without having to call the developers to recode them.
  • Better online image editing and gallery management in our editor
  • Better support for people using cell pones and PDAs

What is the one tool or feature that you wish your site had?

Better support for people using cell pones and PDAs.

What do you think real estate blogging will look like 3 years from now?

I think the line between blogs and websites will be blurred so much that people won’t be able to tell the difference. Blogs will take on more traditional website features like listing searches and mortgage calculators. They will begin to replace their website counterparts. This is the direction in which RSS Pieces has been moving. Traditional blogs are pretty featureless by nature, more and more companies will begin to add features to their blogs so they can become their central on-line presence. Also, once FAOF and SIOC are in place, blogs, forums, aggregators and other social media sites will become more interconnected giving blogs a firmer foothold on the Internet as information resources.

I also think that natural selection will occur and as the blog population grows, weaker blogs will die off and the overall quality of the remaining blogs will increase.

Thanks, Mary, for taking the time to answer these questions!

Everyone else, feel free to leave a comment or peruse these other interviews with other influential real estate bloggers…

Interview with Ardell DellaLoggia of the Searching Seattle Blog

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[photopress:ardell_mlsphoto.jpg,full,alignright]There is only one Ardell. She’s a top-notch blogger that shows up all over the place in the blogging world. In addition to RCG, she keeps up an ActiveRain blog and her solo blog at Searching Seattle. And while it might seem somewhat self-serving to interview one of our own contributors, I couldn’t resist the curiosity to unleash this interview on Ardell! 🙂

However, before I begin the interview, I have a HUGE announcement! Today marks Ardell’s one year anniversary as a Rain City Guide contributor. Her first words may have been “be gentle” but she has been much more disruptive than gentle on the real estate blogging world! Let me be the first to say thank for for giving us such a fabulous, fun, and fantastic year!

What inspired you to start blogging?

I wouldn’t call it an inspiration. I honestly was just doing my “good deed for the day”. A Microsoft employee named Noor, explained to me in his Toastmaster’s International speech at our club in Redmond/Bellevue, that a blog was a personal online journal, a web log, a log on the web. So when John Reilly of Internet Crusade emailed me on 1/1/07 and asked me to be one of the people to test their blog product, I had a basic idea of what he was asking. I said yes and just started typing away. I wasn’t really realizing others would read it, except John. I look back at those first articles and wonder why I chose to write on those topics. I mean, who is sitting around on New Year’s Day writing on such intense topics? I’m not a techie geek for sure, as you can tell by my huge print, color text, etc. But I am a real estate nerd.

Unlike other people who decided to blog, or who had an urge to be a writer, I was just typing out whatever I was thinking about. Just turned out to be TMI about real estate 🙂

Are there any special topics or issues that you enjoy covering?

I like to talk about the real estate process, real estate commissions especially the buyer agent fee, and how people and agents interact differently using technology and why that will make things easier and cheaper. I think people want to know a whole lot more about what they are getting themselves into. They may still want to hire someone to do “it” for them, but they want to know a whole lot more about what that “it” is, and why it costs so much and does it have to cost so much. I think talking about these things angers a lot of people, so I mix up other things in between. If I could, I’d only talk about those three things.

What have you done to personalize your blog?

Personalize my blog? LOL That’s an oxymoron…I’m all over it. To read me is to know me. I think I need to learn how to DE-personalize it 🙂

[photopress:ardell_at_computer_small.jpg,full,alignright]Do you have any favorite posts?

I loved this post and I especially loved when the client commented. It totally surprised me. This was my favorite, but it just slid by. I must have been the only one who liked it…oh, and my sister loved it. Most people, like “Jack” in that first linked article, came to me from this one. So I’d have to say that is one of my favorites as well.

What are some of your favorite blogs (real estate or otherwise)?

My first instinct in answering this question would be to link to the Who’s Who of the Blogosphere and the Usual Suspects, but honestly I don’t like blogs…I like people. To me Sellsius is Joe and Rudy, Urban Digs is Noah, Urbnlivn is Matt and Property Monger is Jon. I like those people via their blog. The only blog I used to read regularly was Bloodhound, but it has gotten too confusing for me. Too many people with too many different viewpoints. If I could click on Kris and read all her stuff in sequence, and then click on Greg, etc , the way RainCityGuide functions when you click our pictures, I’d still read it. But I can’t keep up with all the people, and I like the people, not the blogs. If I read the blog and don’t like the person…I leave. If the blog doesn’t have a personality, I don’t read it.

How does blogging fit into the overall marketing of your business?

It’s turned it upside down, as you know. Most of my clients come from my writings now. It’s nice that they already “know me” when we first meet and there doesn’t seem to be much difference from “me on blog” to “me in person”. I like when they say “Oh, now I know what Dustin meant when he said he can see your hands moving in your writings”. I think Glenn Kelman was one of the ones who said that when we met. I am in person as I am on the blog…one of the benefits of “stream of consciousness” blogging.

What plans do you have to improve your blog over this next year?

I added the podcast. Other than mispronouncing my name and calling me Ardle, I like it. I also want to make it easier for people to find specific topics of interest. More like an encyclopedia of real estate topics. Oops I mean wiki 😉 Right now you have to go to the archives, but I think that is one of the problems with a blog. The older it is the more you bury what people want to read. I indexed it last year, but I changed my categories so I have to get the index back up and linked. It’s a lot of work.

What is the one tool or feature that you wish your site had?

I actually like it the way it is. I’ve tried a lot of different platforms to test them. My Bloglines went caput the other day and I lost my entire Family Blog. It’s still there but it’s totally blank, so I’m never writing there again. Blogger is OK, but it bores me for some reason. I’ve tried it two or three times and can’t seem to be consistent there. I like having both WordPress and RealTown blogs. Word Press for Rain City Guide is THE best, but that’s because of what you, Dustin, have done to it. My other Word Press blog is not nearly as easy as this one. So best is Word Press after Dustin modifies it!

What do you think real estate blogging will look like 3 years from now?

I think you will see some lawsuits, actually. A lot of people are writing like they are 12 year olds on My Space and ranting about things that border on slander. Making negative comments about competitors, badmouthing those who “discount”, some even say nasty things about their own clients. Of course after a law suit or two the blogs will become less colorful and will be “bought” from news sources. So enjoy reading the colorful ones while you still can!

Thank you Ardell for taking the time to answer these questions!

Interviews, interviews interviews:

Interview with Drew Meyers of the Zillow Blog

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[photopress:drewmeyers.jpg,full,alignright]Drew is one of the most frequent contributors on the Zillow Blog, which is considered to be one of the best corporate blogs around. I was fortunate to spend some time with Drew at the Blog Business Summit this past fall where I was also turned on to his personal blog where he takes on all types of technology issues. Drew has all the attributes of a great blogger… interesting, smart, opinionated… so I was particularly happy when he agreed to tell us about his blogging experiences.

What inspired you to start blogging?

We decided to start blogging at Zillow for a couple of reasons, well before the site even launched. We felt that blogging was, and still is, a powerful way to communicate. It allows us to talk to people; to give them insights into our site and the industry overall, while also gaining feedback directly from our users. Additionally, we believe in being transparent with our users (and the industry) and we try to do this by blogging about what is important and top of mind for the company. It’s real. It’s refreshing.

Personally, patience isn’t one of my strong traits (though I’m improving). Everyone who has worked in a software/web development environment probably knows that it takes time and man power to make an idea a reality. By blogging, I feel like I’m making an immediate impact to help build and strengthen Zillow’s brand one post at a time. Blogging is also a very creative way to express myself through writing.

Are there any special topics or issues that you enjoy covering?

There are a number of personalities amongst those of us who are regular contributors to the blog, all with preferences on topics we like to write about. This is great for our readers, as we like to believe that there is something of interest for everyone on any given week — it is one of the perks of having a group blog. As for me, there isn’t one specific topic that I like to cover. I have many interests and real estate is a very broad category, giving me freedom to write about a wide range of issues – if I HAD to choose one, I’d say the technology side of real estate.

What have you done to personalize your blog?

Audiences increasingly want companies to provide some insight into the personalities behind a brand, a concept that blogging allows us to do. We encourage as many employees as possible to contribute. As you can see on our blog, there is a range of levels, departments and variety of topics that our contributors tackle. It can be our tech guys trying to explain the Safari issues, it can be our general counsel talking about the significance of the Craigslist ruling, it can be an intern pitching the widget he just created or Lloyd announcing that “we’re opening it up.” This range of contributors adds a dimension of personalization.

We’ve also recently added MyBlogLog’s “Recent Readers” widget to make it even more personal. We think this helps our readers connect with each other. We like the picture feature so much we are thinking about adding this to the site for our contributors in the near future.

Do you have any favorite posts?

There have been a ton of great posts since we first launched the blog in February. A few favorites that I have posted include:

  • Why Do You Blog? — Along with many others in the real estate industry, I have grown to really enjoy blogging. With this post I tried to get inside the heads of some of real estate’s most intriguing bloggers regarding why they are compelled to blog.
  • The Shire in Bend, OR — I really do like finding interesting or odd stories related to real estate that interests a wide audience. And seriously, I’m not including this just because it focuses on my uncle’s development — I would have written about the Shire even if the developer wasn’t a relative.
  • Seattle During a Windstorm — Zillow employees are down-to-earth people and sharing some personal stories is essential to building relationships with our users (even if those relationships are only virtual).

What are some of your favorite blogs (real estate or otherwise)?

If you asked our blog team this question, each person would likely have very different answers (which again, makes us pretty unique). For me personally, my favorites include:

  • 3 Oceans – Kevin is an incredibly smart guy (our Blog Team even got to meet him while he was in Seattle) and likes to write about the technology side of real estate.
  • A VC – David Gibbons (Zillow Director of Customer Support) and I are both pretty avid readers of Fred Wilson’s blog focused primarily on the Web 2.0 space.
  • Scobleizer – What I really love about Robert Scoble is that he is REAL. He says what he thinks and doesn’t hide from any issue. He’s definitely a 1st mover in social media by revolutionizing corporate blogging while at Microsoft with his Naked Conversations book. His new company, Podtech, is an early front-runner in the podcasting and videocasting explosion.
  • Trizoko biz journal – This is an business blog that definitely has its own style. If you’re looking for some business advice mixed with a good chuckle, this one’s for you.
  • Guy Kawasaki – Guy is simply a fantastic communicator who always seems to write interesting stories.

What tools/websites do you find most helpful in putting together your blog?

I would say the team overall is the greatest tool. We tap into each other to bounce ideas around or to brainstorm new angles & then make them a reality through collaboration. We all have different news sources that we read regularly which mixes things up a bit. I’m a pretty big fan of regularly reading posts on Active Rain to find interesting perspectives on different topics within the industry.

Technology-wise, I do Technorati searches and have an RSS reader, both which help monitor the blogosphere to track industry blogs.

How does blogging fit into the overall marketing of your business?

Very heavily. As many of you know, Zillow has not spent any money on traditional advertising. Yet, we’ve managed to attract between 3 and 4 million users a month strictly via PR and word of mouth efforts. That said, the Zillow Blog is our primary communication tool with the outside world and thus has been very important to us from a marketing standpoint.

What plans do you have to improve your blog over this next year?

In 2007, Zillow is planning to upgrade the site in a number of ways. The Zillow Blog team certainly has no shortage of ideas, but we always like to hear feedback as to what features would make our blog more interesting and engaging. Any ideas?Some features we are thinking about include:

  • Effectively surfacing recent comments and most popular posts
  • Author bios and photos
  • Burning feeds for each category of our blog
  • Giving the Zillow Blog team a better way to surface links we find interesting, but don’t have time to write a whole blog post about. Basically, a link-blog within the Zillow Blog structure.

What is the one tool or feature that you wish your site had?

We’d love to have a blog widget for the Zillow Blog that allows a reader to pull a Zestimate (via our API) right from the sidebar of the blog — hint, hint to the developer community. Between this and the features above, I would be a happy camper.

What do you think real estate blogging will look like 3 years from now?

I see it being different in four key ways. 1.) Real estate blogs will add multimedia, both audio and video (video blogging will explode in the next 3 years), to become more interactive. Many realtors will probably have short overview videos detailing all the neighborhoods that they cover available on their blogs. 2.) I think that about half of the influential industry bloggers today will remain highly influential – the ones that don’t tire of the time required to blog. 3.) I predict neighborhood blogs will all but overtake local neighborhood newspapers in the vast majority of major cities as consumers continue to turn to online news sources. 4.) I certainly agree with Sellsius’ response to this question — that a blog will be attached to EVERY real estate web site.

Interview with Joel Burslem of the Future of Real Estate Marketing

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[photopress:joel_crop.jpg,full,alignright]When I first started reading Joel’s blog last Spring, it was like reading the type of posts I wish I was writing… He was covering a huge swath of the real estate technology field every day and making me look lazy! Needless to say, I always enjoy his writing and I consider him to be today’s gatekeeper of real estate technology news.

In terms of real estate technology, if it doesn’t go through the Future of Real Estate Marketing, it probably doesn’t matter.

What inspired you to start blogging?

I’ve always enjoyed writing as a way for me to help get my thoughts together on a particular subject and I’ve had a personal blog in one shape or another for about four years now. My first blog in fact was simply a way for my wife and I to keep our friends and family informed of our travels throughout Asia.

I have worked in different marketing roles over the years, in several different industries, but real estate was a new challenge for me. I quickly realized I had a lot to get up to speed with and started doing a lot of research online, which meant stumbling across and reading some of the existing real estate blogs, including RCG.

Naturally, after a while, I felt compelled to jot down a lot of what I was thinking about and so The Future of Real Estate Marketing was born.

Are there any special topics or issues that you enjoy covering?

I find it fascinating reading about and reporting on how the Internet, social media and technology are changing the real estate business. I’ve always tried to steer clear of market analysis or commenting some of the more pressing structural changes facing the industry. I prefer to leave that to the experts.

What have you done to personalize your blog?

I’ve always tried to have my own voice be heard through my writing. That’s by far the most personal side of blogging for me. Also, I’m fairly selfish on the things I write on; I tend to focus only things that interest me. But because I come from the high tech/consumer marketing world, and not strictly a real estate background, I think that I bring a fairly unique perspective.

From a technical standpoint, I use WordPress 2.0 with a heavily modified Qwilm theme. I did all of the design myself. I don’t consider myself a web design guru, but I can muddle my way through HTML, PHP and CSS. I love WordPress’ extendibility and am constantly installing and playing with new plugins. You can expect to see the sidebars on my site change fairly frequently.

Do you have any favorite posts?

Not any in particular. But I do like to think really big picture at times. Those are the posts that I really enjoy sitting down and hammering out.

What are some of your favorite blogs (real estate or otherwise)?

RCG of course. I’m not just pandering to the host either. Dustin was definitely a driving force in getting me to put my thoughts out there. His encouragement early on was what helped me stick with it too.

I love the Bloodhound, Greg’s prose constantly amazes me, even if it takes me a couple of times to read it and understand it. The guys at Sellsius do an amazing job of pounding out useful posts day in, day out. I’m especially excited about some of the newer voices on the scene; Mary at RSS Pieces and Pat at TransparentRE in particular.

Some others in my newsreader:

Required Daily Reading

Guilty Pleasures

What tools/websites do you find most helpful in putting together your blog?

I swear by Firefox and its extensions. I collect links and interesting articles with Del.icio.us and compose my blog posts with the Performancing plugin. I usually have several tabs open at the same time and I never have to leave my browser.

How does blogging fit into the overall marketing of your business?

I never saw blogging as a way to improve my business when I first started. I just started writing. It’s grown to a point over the last little while where it can support itself financially (advertising revenue covers my hosting costs now) and it’s definitely helped raise my own profile in the industry I guess, but I think I’d still keep writing even if no one was reading it.

What plans do you have to improve your blog over this next year?

Maybe another redesign? Who knows… I’ve always more or less done things on a whim with FoREM. I love the challenge of pulling something down and recreating it in an entirely new form. I’m not happy unless I’m constantly innovating. That’s led to a lot of sleepless nights.

What do you think real estate blogging will look like 3 years from now?

Honestly I think there’s going to be a shakeout. People are dipping there toes in right now and I expect over the next 6-12 months we’ll see a big rush of Realtors trying out blogging. But I’m guessing most will quickly tire of it. Those who are still at it in 3 years time will be the ones who persevere and stick it out.

I also hope we’ll see a lot more netcasts/vlogs – right now there’s a real lack of decent real estate-related content outside of the written word.

Thank you Joel!

If you liked this interview, you may find some of these appealing:

Interview with Glenn Kelman of Redfin

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[photopress:glenn_kelman.jpg,full,alignright]Since joining on Redfin almost exactly a year ago, Glenn has earned a reputation of a colorful, intelligent, and unconventional CEO. In my quest to interview the real estate bloggers who have influenced me, I am very glad that Glenn took the time to talk about his foray into corporate blogging as well as the team he has built up at Redfin, many of whom are expert bloggers in their own right.

However, before I begin the interview, I have a request… Will someone please record tomorrow’s panel discussion between Glenn and Allan Dalton at Real Estate Connect when they both answer the question: Is the Realtor becoming irrelevant in the internet age? Now back to our regularly scheduled interview…

What inspired you to start blogging?

[photopress:Noam.jpg,thumb,alignright] The person who showed me how to blog is my friend, Noam Lovinsky, a 26 year-old Israeli-American with unnaturally large, expressive hands.

He introduced me to his subscription set the way a 13 year-old shows you his comic books. He is the kind of person who, if you ask him to play checkers, gives you a list of other people to play first, and says “Beat them, then we’ll play.”

The reason I enjoy blogging is simply because I enjoy writing; I once wanted to be a novelist. I take a child-like joy in finding colorful pictures on Flickr to post alongside the writing. And I appreciate the hurly-burly of comments, which helps us figure out what to do at Redfin.

On the other hand, I worry that blogging can be self-indulgent and even a bit solipsistic, all of us bloggers talking to one another.

But mostly I like it.

Are there any special topics or issues that you enjoy covering?

The Roman playwright Terence once wrote “I am a human; nothing human is alien to me.” The best topics for a post are always people. More than the topics, what I enjoy about blogging is the tone, which itself seems more human to me than most corporate writing: you can admit mistakes, make personal observations, sometimes explain how you feel. Ventures into other topics have been precarious: every time I mud-wrestle traditional real estate agents, I lose; my posts about Redfin sound like press releases.

What have you done to personalize your blog?

Mostly, just let folks write in their own style, unedited. Our blog has improved since Matt Goyer began posting; I feel the same way about posts from Eric Heller, Rob McGarty, Cynthia Pang and Bahn Lee. Each has his or her own voice.

Do you have any favorite posts?

It was fun to testify before Congress. Any post that quotes Emily Dickinson or P. Diddy is good. I like posts about odd Redfin employees because, well, they are so odd. But for some reason this post has stayed with me the most, because I like the picture so much (a Redfin employee trying to work while flying down the freeway).
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What are some of your favorite blogs (real estate or otherwise)?

Very partial list (excluding RCG of course):
John Cook’s blog: scrupulously fair, blazingly fast.
TechCrunch: a carnival of start-ups, oddly idealistic and cynical.
SocketSite: which tries to be rigorously analytical but often is just compulsive.
Guy Kawasaki’s blog: probably the best writer on start-up culture in the blogosphere.
Matt Goyer’s blog: which taught me to be myself.
I also like what Joel, Kevin and Greg are doing. OK, sometimes Greg drives me nuts, but in a good way.
And I love the Redfin bloggers who provide eyewitness property reviews for different Seattle neighborhoods.

What tools/websites do you find most helpful in putting together your blog?

NetVibes is a good way to read blogs. We use Six Apart’s Moveable Type to publish our blog, and Google Analytics to monitor traffic. Flickr is a good place to find colorful photos. I’m glad we’ve finally made it easy to post to del.icio.us and Digg.

How does blogging fit into the overall marketing of your business?

First off, a blog isn’t just a marketing vehicle. It’s a way to have a conversation with the market, narrowing product cycles, gathering ideas, correcting blunders.

Second, I honestly believe that if Redfin were stripped absolutely bare for all the world to see, naked and humiliated in the sunlight, more people would do business with us. A blog at its best can facilitate that kind of nakedness.

Most important, the blog expresses our personality. Most corporate websites are a sensual deprivation chamber. Sometimes it seems like everyone in business is trying to act all grown up and professional and fake, but what people are really starved for in our denuded commercial landscape is a little personality.

What plans do you have to improve your blog over this next year?

We plan to introduce neighborhood blogs to each of the markets we enter, with eyewitness property reviews. This may end up being too much work, or too expensive, but so far our efforts in Seattle have been promising.

We’re also excited about using our blog for virtual focus groups, so that we can gather feedback on new designs before coding. Matt Goyer has already started to develop a community of folks interested in the design of real estate web sites. Now we just have to decide how much we have the guts to share.

The flip side of all this is that we need to make our site, Redfin.com, open to blogs, so that as you browse neighborhoods on the map or click on listings, you can see property reviews, neighborhood alerts, local real estate advice. In six months, I wouldn’t be surprised if Ardell is popping up all over Redfin.com with noisy opinions about this neighborhood or that house.

What is the one tool or feature that you wish your site had?

The ability for users to subscribe to neighborhoods, like Bainbridge Island, South Seattle, Bellevue, Green Lake.

What do you think real estate blogging will look like 3 years from now?

Ardell will run six separate blogs. Greg Swann will be predicting Zillow’s conquest of other planets.

Enjoy this interview? There’s lots more where that come from:

Interview with Rudy and Joe of the Sellsius Blog

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In terms of real estate bloggers, Joe and Rudy are at the top of their game… Follow their blog for a little while and it becomes obvious that these are two guys who are committed to understanding, tracking and promoting the real estate blogosphere. I can’t be the only one to wonder if I’ll ever get a sneak peak at the money-making side of their operation (which was first announced on RCG in August 2005), but that is besides the point because this interview is about blogging and there is no doubt these guys have played a pivotal role in shaping the connections between real estate bloggers as it exists today!

What inspired you to start blogging?
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We started blogging very early. As Silver Sponsors of the Inman Connect NYC in January 2006, we attended several conferences on blogging and caught the bug. We were readers of RCG, Matrix, Inman & Property Grunt. Property grunt & Inman gave us positive press and encouragement and you gave us life as vaporware 🙂 We never forgot it. This really inspired us. In the beginning it was easier, since we had no readership to answer to. We felt, heck, no one is reading us so let’s do what we want. So, in a sense we inspired each other. We decided early on we’d break some rules, go our own way and see what happens. We’re still learning.

Are there any special topics or issues that you enjoy covering?
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We enjoy marketing , branding, advertising, technology and personal stories. Our business is promoting our members, helping them attract more clients and improving their bottom line. We are always looking for anything new and innovative that can help them.

What have you done to personalize your blog?
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Hopefully, our personality comes across in how we write, comment and choose our images. We try to interject humor and put the Sellsius° spin on a topic. We look for the exception to the rule and go against the grain when we feel it’s right. We stand up for the consumer’s right to informed choice, we advocate for professionals and want to improve the industry we love.

Do you have any favorite posts?
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We love all our Zillow posts, especially Unzillowable, To Coin a Phrase and Mining The Elusive Unzillowable, where JF debates David G. We are also proud of the Bell Labs posts where we collaborated with Ryan Block of Engadget to save a piece of technology history. We felt like journalists covering a story. We liked Realtor’s Allan Dalton Calls Zillow Carnival Act because we got to create our best Selltoon°. We also like our promo pieces (Mary Kay Gallagher and Willie Williams). We did a Year’s Best Posts so you get an idea of what we liked. We like a lot of what we do because we’re having so much fun.

What are some of your favorite blogs (real estate or otherwise)?
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We try to keep up with everyone in the real estate blogos. We would not choose a favorite because at different times we follow different blogs. It depends on the topic discussed. Zillow posts always get JF’s attention. Copyblogger is a must read. We also like Lifehacker, Micro Persuasion, TechCrunch, PronetAdvertising. There are so many more. We still visit grow-a-brain and Joe likes some Russian sites. We find a lot of great writing & commenting on Active Rain.

What tools/websites do you find most helpful in putting together your blog?
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Bloglines, tabbed browsing, the Wire Services, YouTube, Wikipedia (often better than Google), Firefox extensions like AIOS & Stumbleupon, Google’s Images, Alerts, & News. Fast Stone Capture for screenshots & resizing images is a MUST. Tiny URL, CoComment & Commentful are useful commenting tools.

How does blogging fit into the overall marketing of your business?
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The blog helps build the Sellsius° brand and we will use it to promote our membership. We are big believers in branding. We want the Sellsius° brand to represent trust, honesty, caring, knowledge and PASSION.

What plans do you have to improve your blog over this next year?
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We can’t be too specific other than saying we are going to better promote others, including other bloggers. We will also partner with other bloggers for new ideas we have for the genre. We have already collaborated on a consumer facing blog called MyHouseKey.org.

What is the one tool or feature that you wish your site had?
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We invented the Blog Surfer to help retrieve archived posts in a new way and increase page views. The blog surfer is a random remote control, a blog post stumbleupon. We would like it to be tag or category specific so you could surf only marketing posts, for example. Our page views skyrocketed with the surfer.
A tool I’d like to see is an automatic Table of Contents Creator where each post title would be sent to a categorized Table of Contents, with a corresponding link to the post. Blogs are like books and a Table of Contents is necessary. But keeping a Table of Contents up to date is cumbersome. If you visit our Table of Contents, it needs updating.

What do you think real estate blogging will look like 3 years from now?
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Blogs will be attached to every real estate website. Every blog will have advertising of some kind. That won’t even take 3 years, maybe only 1. More contributing writers. More hired writers. Payment gateways to transact business on the blog. Blogs will be more varied. Skype on every blog. Blogoholics galore.

Thank you both Joe and Rudy for indulging me in this great interview!

Want more? Here are some more interviews with other influential people within the real estate blogosphere: