Rules for Rain City Guide Contributors

I’ve never been one for rules, but in preparing to take on a new RCG contributor, I thought it might be a good time to articulate some of the informal rules that we seem to have developed on the site in order to bring together such an interesting crew (often with competing interests!) 🙂

But first… Let’s be clear that there are no formal rules. And I definitely enjoy watching contributors “break” the unwritten rules because they almost always get immediate (and rarely pleasant) feedback from the community.

Here are the only two “rules” that come to mind:

  1. If you are going to attack something… attack ideas, not people. (i.e. “your idea sucks”… not “you suck”)
  2. Avoid obvious self-promotion.

The first rule is just a modified version of a rule from my mother with regards to the way I needed to treat my little sisters… (I was allowed to say to them “you did a bad thing”… but never “you are a bad person”). It’s pretty simple advice that I inevitably regret when I forget to obey.

An interesting related piece of advice from my mother is that I was never allowed to say “no” to my younger sisters, but rather I always had to say “instead”, as in “instead of playing with that, here is a toy you’ll find interesting.” Combine those two bits of advice and you get the essence of good blogging: Passionate challenging of ideas while providing interesting solutions.

The second rule is much more art than science and I can’t blame new bloggers for crossing the line on this too often. Obvious self-promotion looks bad and is an real turn-off for most consumers. I’m a huge believer in treating my readers like they are intelligent and savvy enough to know that the typical professional is blogging in order to earn business. If the consumer likes your attitude and style, they will choose you when looking for an professional without the need to constantly prompt them. One of the reasons I put all the contact information for active contributors on the sidepanel is because I think it is classier if I do the promotion for the contributors than if they try to do it for themselves… 😉

By the way, one trick I recommend for new real estate agents to help stay away from the self-promotion angle is to make sure there is always at least one link in their posts that references an idea of someone else. The link could be to a news article, but preferably it is another blog post. (A ton of credit for promoting this idea goes to Greg as I’m not sure I would have realized this advice was novel without his encouragement…)

Linking does two things: 1) It adds credibility to your post because it demonstrates that you’re knowledgeable and follow many different real estate discussions and 2) it ensures that you’re part of the larger “real estate” conversation on the web.

This seems like a great topic to turn back on the community. Are these two “rules” sufficient to run a community? Are there other “rules” I encourage/enforce without realizing it? I would definitely enjoy everyone’s feedback! (but remember to attack my ideas and not me or I’ll delete your comment! LOL!)

UPDATE
Rhonda reminded me of a third “rule” I advice to new bloggers. I also request that contributors DO NOT post the same article on their blogs. This has two purposes: 1) It helps ensure that the articles they are writing are relevant to the RCG audience and 2) the duplicate posts are extremely bad SEO for the contributor’s website (There’s a long history behind this as more than one RCG contributor has temporarily lost all Google traffic to their personal blog after republishing all their RCG articles… The search engines, and Google in particular, hate this duplicate content and end up temporarily banning the agent’s site).

Help! My Laptop is quitting on me.

I think my Toshiba Satellite laptop finally bit the dust.  I seem to have one of [photopress:iStock_000001883855XSmall.jpg,thumb,alignright] the few models that DO NOT have the battery being recalled.  Yet it’s one hot mama.   This morning it has shut down three times (before I can even read an email).   I simply cannot function in the mortgage world without my lap top.  So off the the lap-top market I go!

My needs are quite basic.  We use Encompass for our Loan Operating System (LOS) and therefore, I believe I need Windows XP (not Vista).  Of course it needs to support my blogging efforts and I’m toying with getting a built in camera.  I really have enjoyed watching how Morgan has evolved his blog: Blown Mortgage.  Although I’m pretty sure he’s using something more sophisticated than a built in camera for his video-documentaries.   I’d like the screen to be large enough for me to read without having to pull out my glasses yet have the computer light enough for me to carry without having to wheel it around.  Last, my Toshiba had built in software that seemed to fight with everything, like my iTunes and my backup hard drive.  I think I’m leaning towards an HP brand.

What ever it is, I need it now.   Any ideas?  Do you have a Lap Top that you’re in love with? 

I’m taking my laptop to Best Buy (where I bought it about three years ago) to see if the Geek Squad can breathe some life back into it.   I was hoping to stall this purchase until Encompass (and Mortgage Master) is Vista compatable.   

I’m writing this post from our “house” desk top which I swear has gerbals running on a habi-trail inside of the CPU!  🙂

Photo Friday: Understanding Place

Continuing on my adventure of trying out different themes each day, I thought I’d try a multi-media Friday…

And zefrank leads us off with an interesting video about place and context via a tour of Vegas:

Athol continues on his quest to collect the worst of MLS photos… This photo highlighting the photographers thumb is a classic!
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Let the hype begin… Where will you be at 7pm on Sunday?

I created a RE.net photo group on Flickr. My idea with the group is that bloggers could/would post group photos from events, seminars, and/or meetups. I added all the relevant photos from my Flickr stream and would love to see some others get involved! (Just ask for an invite!). I plan to continue to add photos of the different events I attend (and host) and would love to see others… (Photos from the upcoming Sellsius duo’s cross-country trip come to mind!).


Beignets at Cafe Du Monde, originally uploaded by tyrsdomain.

(signing up for the RE.net group should be easy enough (you’ll need a free yahoo account), but this is the first time I’ve set up a Flickr group. I’d be curious to know if you’re having any issues with the process!)

A chateau in Texas?… Yours for just under $60M (via Luxist)

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Tech Thursday: Are you addicted yet?

After a Wacky Wednesday, I thought it might be time to return to real estate technology…

ShackPrices adds mass transit to their listing search and Greg continues to be impressed(so am I)

USA Today provides an idea for a potential update to ShackPrices… What if Galen included the emotional map of each area?

Speaking of new online mapping tools, Joel has a nice write up on a new home search site out of Toronto called Real Estate Plus that was built by Fraser Beach

The vFlyer folks published a huge list of Web2.0 sites… There are some obvious omissions (I would have found a place for sites like Cyberhomes, Sellsius, PropertyShark, RealEstateShows, HomeHugg and, of course, Shackprices), but overall, it was a valiant effort to capture the cutting edge of the online real estate front…

[photopress:dustin_reptile.jpg,full,alignright]The Real Estate Zealot gives some good background on using Yahoo’s JumpCut to edit and stream real estate videos… (If YouTube made the previous list, then JumpCut appears to have earned a spot as well…)

Nothing too big, but I have been working with some others to build some new themes and widgets for a WordPress website for a Move Trends website that went up a little bit ago… (Note: I also took control over the “hat” at the top of Move.com, so don’t be too surprised if I start sending traffic to random places! LOL!)

The release of the updated Google Analytics has been a real joy! I spent way too much time this evening clicking on the “Entrance Sources” option for popular pages on RCG (it feels much more informative than the previous layout). In the process, I’ve learned a ton about where and how traffic is reaching the site and I’ve actually learned that some of my previous assumptions were completely wrong. (However, considering I’m not using any of the goal tracking or funnel analysis, Seth thinks I should just quit… but I’m having way too much fun to quit…)

I’ve also been wasting spending way too much time on Facebook recently (it ramped up after Joel’s recent post). Fight it if you wish, but I predict online social networking is in your future…

UPDATE: Shortly after hitting publish, Trulia announced some major enhancements to their websiteBloodhound has the details (including a podcast by Bryan).

Homepages.com – Now less bad

I was reading an article on HouseValues on the Motely Fool. I discovered they relaunched their site recently. Anyway, here’s a quick rundown of the things I noticed…

  • They are now using MS Virtual Earth instead of their old flash map
  • I like how they integrated “Home Buying”, “Home Selling”, “Loans” into tabs onto one site
  • Home value feature is still a lead generator for agents
  • More ads from non real estate advertisers (T-mobile, Dish Network)
  • Site feels sluggish

It’s a little better, but not by enough to change any business issues that the company has.

How about those SEO tweaks?

I thought about labeling this post “Does SEO work?” or something similar until I realized that is just stupid. SEO stands for search engine optimization and not only does it work, but in many ways, it is the basis for why blogs work so extremely well for promoting yourself as an expert within a niche topic (as Rhonda has done… Or even a nationally recognized expert!)

So where am I going? I recently had another meetup with my project blogger and I realized I hadn’t made some simple SEO-related tweaks to his wordpress blog that I made to RCG last December. The tweaks I made were to:

  • edit the title tag of all my posts
  • add keywords to the blog

I gave one update to this post, but essentially failed to follow through, so I’m hoping to remedy that right now. 🙂

First, I’m a bit surprised that many of my one week observations held steady. For example, RCG is still the #1 result for [Agent Recommendations]. Also, RCG has essentially dropped off of Google’s radar for a search that used to be our #1 organic traffic generator: [Seattle Real Estate]. My expectation was that Google’s algorithms might be temporarily confused by my changes to the site, but that they would pick up our new configuration after a while and continue to drive us traffic on this key search term. No such luck after four months.

As a matter of fact, I’m pretty sure that Google is still somewhat confused. My logic stems from the fact the page Google has decided is most relevant (using this search term) from RCG changes on a weekly basis. This week it is the link to Robbie’s articles which shows up somewhere down the middle of the page (if you show 100 results per page on Google as I do)

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However, the real genesis of my SEO tweaks were to see if I could get the “other” search engines to send RCG a higher percent of our organic traffic. The idea is that Google was sending about 92% of the organic traffic to RCG and I wanted to see if I could get MSN and/or Yahoo to send more. As you can see from this Google Analytics chart for stats from the month of March, 2007, I failed:

[photopress:search_origin.jpg,full,centered]

Google sent 91.73%, or approximately 92% of all organic traffic to the site in March of 2007, which means there was essentially no change at all! In other words, the SEO-related changes I made did not have the intended effect of increasing the percent of organic traffic that RCG received from non-Google sources.

However, I’d be ending too soon if I made it sound like the SEO changes were not beneficial. Here is the marketing summary from Google Analytics for the month of March 2007 compared to the month of November 2006 (i.e. well after the changes to before the changes!).

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What you see is that our visitors from organic sources is up 138% between those months and the visitors from organic Google searches is up 139%. This is almost double the increase from “referral” sources which makes me think that the changes I made to the site were effective and not just background growth!

(Of course, it can’t go unnoticed that the Seattle Bubble sent us over 2000 visitors in March. Wow! That’s well worth a juicy link to the most bubblicious real estate site in Seattle. 😉 )

Also of note… Google really seems to like our article on moving to Seattle. I love that my “little bit of serendipity” has turned out to be so helpful. You can never tell what post is going to kick start an interesting conversation.

Finally, as a treat, I thought I would present the chart that never fails to impress at my seminars. In March 2007, there were almost 25K people who came to RCG once and never returned. 🙁 (that is NOT the impressive part…). On the flip side, there are over 1,800 people who have visited the site more than 200 times.

[photopress:visitor_loyalty.jpg,full,centered]

For the RCG contributors (and commenters!) who wonder how widely that your stuff gets read, realize that there are a HUGE number of people who read without ever letting their presence be known. If you fall into that category (at least 95% of the regular readers do), feel free to introduce yourself in the comments any time! (The first comment is free.) 🙂

So, to wrap this up as a “project blogger” post… I’d highly recommend that anyone starting their own blog get Google Analytics. It’s free, easy to use, and provides a wealth of information about how people use your site! 🙂

You don't know the power of the dark side

vaderAfter playing with Zillow for the past couple of days, the first words that come to mind are “Impressive, but you are not a Jedi yet”. I have a hunch the guys at HouseValues are going to get “Netscaped” if they don’t take their game to next level.

The Good
The UI is slick. The mapping isn’t quite Virtual Earth / Google maps slick but it’s close (if you add mouse wheel zoom, arrow key navigation support and resizeable maps, I’d put it in that league). Seeing all the lot boundaries displayed on the map is something that I haven’t seen done well before and is a feature that will be expensive or difficult for Zillow’s competitors to match. I like the fact that they partnered with GlobeXplorer, since I believe that will enable them to out map RedFin.

The Ugly
I find all the trash talk about uptime and availability amusing. As any experienced software engineer will tell you, the first days for any web based service that has had the anticipation & hype of Zillow are going be rough. After all, if the mighty Microsoft had troubles with X-Box Live when Halo 2 was launched a few years ago, the fact that Zillow’s first day had some minor troubles is hardly surprising. Besides, I’m sure Rich Barton and the boys will buy a few AMD Dual Core Athlons CPUs with the new WD Raptor drives during the next few days and cure that problem.

The Bad
I suspect biggest problem with Zestimates is the current lack of high quality data. (Gee, the same issue I keep complaining about). Any realtor will point out, doing an accurate completive market analysis house is a problem that involves many, many variables. I understand it’s a hard problem, but the fact that the Zetimates are so far off for my house (which I thought should be an easy case) is disappointing. I don’t expect accurate estimates for waterfront, hilltop views, high rise condos, Bill Gate’s house or rural properties. But my house is a cookie cutter house is suburbia (with lots of similar houses for sale). I would think my house would be an easy one to get right.

Just for kicks, I implemented a quick & dirty Compeitive Market Analysis feature for the Rain City Guide home search. I found it to be more accurate than Zillow for my house, and Dustin thought my estimate was right on the money for his home (after he entered the correct square footage). Anyway, play around with it and let us know how close to the “right” price it is for your area.

BTW – My version just goes against active NWMLS listings (so forget about trying it if don’t live in Washington). It’s pretty crude and it’s not as cool as Zillow, but then again, I hardly have $32 in venture capital (much less $32 million), so cut me some slack!

I think the nay sayer would be wise to recall the words my former boss once said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don’t let yourself be lulled into inaction.” Zillow’s Zestimates may be off in Safeco Field right now, but I have no doubt they will get much better over time. And when they do get better (not if), you better be ready.

Well, I’m going to shut up now and let my code do the talking. I’m sure the engineers at Zillow are following suit.

Robbie
Caffeinated Software